PriorBank
83 reviews
April 11
The service is top-notch: the staff is polite and always ready to help with any questions. Priorbank has become a reliable partner for me, and I recommend it to anyone who is looking for a stable and responsible bank.
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1
February 7
I was at the Priorbank cash desk today.Specialist Lyudmila Borovskaya gave full advice on the use of the card when paying for webinars in Russian rubles. Friendly , calm, balanced , a good professional in his place
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April 25
There was a need to contact this particular branch of the bank, as the opening hours of others are until 17:00. The consultants (two young guys) look rather strange and do not have the skills to communicate with clients. I won't be coming here again in the future.
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4
April 16
Igumen tract 30 . Excellent consultant guys work here. I am very pleased with the consultation.
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2
March 20
Make a normal work schedule, at least until 20.00.People don't have time to get home from work.
Plus 1 consultant
I can't pick up my card for a week, no matter what time I arrive, at 17, 16 or 18.
Well, you can see the flow of customers.
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1
April 23
excellent service, thank you very much, excellent consultants and specialist Natalia!!!
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1
May 3
I was at the department on 30.04 at 15-16 there was no queue, the consultant was polite and helped to solve all the problems in the application
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1
September 26, 2024
The ATM at the entrance issues only white rubles and dollars. But there is a wonderful consultant at the bank branch, who explained in an accessible way how to withdraw and exchange euros profitably. With a smile and a good mood! It is a pleasure to communicate with such specialists, thank you!
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1
December 30, 2023
I liked the communication with the staff.
In general, I don't feel very good about the Prior, but the work of the staff was pleasantly surprised.
We quickly resolved the issue and suggested where else the problem might arise. In general, the customer service turned out to be at the level of
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March 27
It is in demand. Always in demand. An information kiosk is a great idea.
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1
October 29, 2024
It would be possible to put zero, it is not possible to get to a specialist. What are they doing there? I came four times after 18 and couldn't get in each time. There is a queue of 1 person and it is not possible to get in. Or so lazy to work for the last hour of working time.
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1
May 16, 2024
The consultants are very polite and patient everywhere, but the service at the "banking advice" on waiting times is just terrible. I stood in line for an HOUR, there were 3 people in front of me and one couldn't stand it and left. In total, lunch began. 5 people followed me during the time that there was a queue. In total, more than 2 hours were spent just looking at it. For such a volume of people, 1 specialist is not enough.
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3
May 2
Excellent staff! We were served quickly, efficiently and clearly!
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1
April 27, 2024
A good exchanger. Plus, there is a large terminal that accepts almost all payments by ERIP and so on. In addition to the exchanger, there is a customer service operator and a consultant. I did not use the services, as there are no accounts in this bank.
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July 19, 2024
I stood in line from 17.15 to 19.00. 5 people were served during this time. From 18.10 to 19.00, 2 people were served, I never got to the department, lost time, nerves, strength. Behind me, 4 people also did not get into the department. The horror!
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1
February 18, 2024
It was necessary to top up the card in euros. Previously, I replenished with any currency through the infokiosk, now the infokiosk does not accept $ 100 bills, the cash register also did not replenish, because there were no euros available. When asked why it is impossible to enroll by conversion, they said we do not do this. There are no such problems in other banks. A very strange customer orientation. I do not recommend it.
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2
March 27, 2024
The consultants are always polite, they will explain everything clearly. The only thing is that you have to stand in line for a long time, especially after lunch. The ATM does not work periodically
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1
May 18
It's a good store. There are household counters.
The prices are higher than in others. Bank,cafe
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November 22, 2024
It takes more than 20 minutes to serve two customers at the checkout. When closing the cash register for lunch, you need to be on duty under the doors because there is no terminal with coupons.
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January 2
If you have a choice, contact another bank.
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August 30, 2024
Politely and professionally.
But the queues. But this is only a sign of demand)
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April 3, 2024
The slowest service I've ever seen! I had to get the card ready, there was a third in the queue, I waited almost 3 hours!!!
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2
April 10, 2023
Polite staff, quickly made the necessary documents. They told us about the service competently.
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2
August 22, 2022
The work of the bank itself is on the 4th, for me, the issuance of a bank card should be much faster and not 20 minutes, provided that all the data has been provided in advance. There are no claims to the ATM and exchangers, sometimes of course it happens that there are no dollars, but it seems to me it's a matter of time.
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2
May 29, 2022
It is very good that this department exists. But it would be possible to expand it a bit. There are only two people there at the moment. One in the exchanger. And another one is actually in the department. If 2 people are standing for registration, receipt and similar issues, then rather than waiting for their turn, it is better to come another day.
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1
September 28, 2023
Always fast and clear. Information is available. The staff is on top.
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October 18, 2024
The specialist is working very slowly...
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October 21, 2021
It's a great store. great products. a good choice. the staff is friendly. there are also staff with a bad mood, we are all human beings. very convenient location.
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October 18, 2021
Many thanks for the help of the Priorbank branch on the Igumen tract and the specialists who are able to solve any issues (and even those that go beyond their competence).
Exactly:Light Victoria and Shotgun Daria!Very responsive employees!
They helped solve my question (although I am a legal entity, and the legal entity in this department is not serviced, as far as I know (I just need to solve the issue very urgently).These employees did not spare their time.
Just a super approach and customer orientation, the level is God :)
...
I wish success and prosperity to Priorbank!
...
Sincerely, IP Likhodievskaya P.A.;)
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1
April 18, 2023
It works very well that it is here, but it often has a long queue, which is a dubious pleasure to defend. It's sad.
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2
1
August 25, 2022
The staff is responsive, they explain everything in an accessible way. Minus 1 only because there is only 1 employee at the door, which increases the waiting time.
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3
November 8, 2023
Queues at the kiosk at any time of the day or night, under any weather conditions, like in a mausoleum
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1
November 11, 2023
Changed the card!they offered several options.explain everything is available!
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January 15, 2023
An ordinary, small compartment. In principle, all the most necessary operations are available for circulation.
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November 22, 2023
One person receives clients, even in the afternoon before lunch there is a queue for 1.5 hours.
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3
March 30, 2023
A small branch, sometimes you have to stand in line for a long time, there are no complaints about customer service
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3
April 27, 2023
Delicious pies and friendly, courteous staff💯👍👍👍
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1
September 29, 2023
There is an exchanger, an information kiosk, a department with a consultant
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January 11, 2022
I came to the department at 18:30, there was a queue of people at 7. At exactly 19:00, an employee turned over a sign with the inscription "Closed".
I understand him as a person, but in my opinion the department works until the last client.
It's very sad..
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4
October 17, 2023
A normal bank I don't know what else can be said about a bank
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1
January 20, 2022
There is no electronic queue, it is unclear who is standing where, one consultant. It was unpleasant to stand in the aisle of the supermarket, as if I was not going to get a gold card, but as a speculator I was standing behind the currency.
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5
August 30, 2023
Constant queues. One consultant is not moving.
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4
February 22, 2022
Spending three hours of precious time to pick up a card is beyond any bounds! The simplest operations are performed for half an hour, a complete nightmare
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5
October 18, 2021
There are usually long queues here. The exchange rate was normal, there are 2 other banks nearby and the exchange rate in this bank is average.
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November 2, 2021
The main breadwinner. But I already want variety and exclusivity. Well, do not raise prices for fruits / vegetables.
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2
October 7, 2023
There is always a huge queue
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October 14, 2021
In general, it's not bad, but it's disappointing that there is only 1 window to a specialist and when there is a large queue, you can get stuck for a sooo long time
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3
February 22, 2022
I do not advise anyone to contact this department. People are served for 30 minutes, you can stand in line for more than one hour!
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4
October 18, 2023
I love and that's IT!♥️
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June 19, 2022
The department is small, but all the necessary operations can be done.
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3