It's a very inconvenient location if you're standing in line - you're standing in the aisle. Not the most pleasant bank employee, no customer orientation. I needed to open an account and a card, they opened it, but they didn't explain anything about how and what works (cards, service packages, etc.). As a result, it turned out that the card did not meet my requests (which were announced to the employee), I had to go to another branch.
I only put 3, because I stopped by 3 times and the department didn't work all the times. Either technical issues or something else. I'm definitely not going to waste time and choose a point further away than to drive around in a car to go to another one.
I came to close the account, I didn't have much time, there were 3 people in front of me, I stood in line for half an hour, I don't know how long it was, but it seemed to me an eternity. I was served quickly and without any questions