The service is disgusting! Disrespectful attitude towards customers and a long wait! In my case, the statement about the loss of funds from the bank card was ignored! No explanation was sent to me and I stopped servicing this bank!
There was no queue. They accepted it quickly, they did everything quickly. I thought I was stuck with paperwork, like in Alpha, but no. They printed it out, signed it, and left. Thank you.
At lunch, it's the turn to wait for an hour for a specialist!! An hour at lunch!! There are actually 2 specialists working and then intermittently. The rest of the employees are leisurely strolling around the office.
If possible, you need to contact another department. Moreover, it is in an extremely inconvenient place. Two stars just for being polite.
High level of service, very professional, friendly. I recommend it to everyone and I will recommend it. I have been working at this bank for more than twenty years. They work at the highest level all the time.
See original
1
Show business's response
татьяна картавик
Level 8 Local Expert
July 6, 2024
One cash register is open, when the cashier has lunch, customers have to wait until it is over. The waiting time can be delayed up to an hour(((
A huge branch of Priorbank. There are many ATMs and terminals operating around the clock. What I like most is that only here ATMs issue small currency notes.
I have never seen slower specialists than here. While the cash register passes through dozens of people, specialists in working with individuals have somehow served several people.
They write one course on the website, but in fact another. The queues are simply unrealistic. I was late for work more than once. Not with my foot anymore!
A good bank with good consultants, but we can often be closed due to maintenance. And there is no more Priorbank in drazhny and you have to travel far from Drazhny