Prime Flowers
13 reviews
March 12, 2024
I ordered a beautiful one in beautiful paper + a gift by vacap from Russia a month before March 8th, paid 21 tt by transfer It was March 8th, the bouquet was not delivered on time, wrote did not answer, got through, said we are solving the issue to call back later. I called 10 times, they didn't take it, I wrote and they didn't answer. As a result, the bouquet was delivered completely different in plain paper and tulips of the same color. I got through to them and said we'll solve the issue. Then the same story does not take the phone. Only the recipient from Astana got through! To the question, Why such a bouquet and where is the gift? They replied that the paper was out of candy is not included in the gift because it is not available and in general they lost the checks from March 3rd to March 8th. People avoid this cantor. When ordering, they are very nice and kind in the end they can't get through!!! Living in Russia, I still have a bad feeling and not trust!! Do not order from them. I attached a photo, judge for yourself.!!! They take the money right away, as a result, I do not justify the trust.
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2
June 3, 2024
I ordered flowers from Germany for my mother in Almaty. I am delighted with the service, mom is happy and it's worth it. With great gratitude, I wish you all the best
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June 21, 2023
I ordered a bouquet via WhatsApp as a gift to my husband for the anniversary. We have collected an amazing bouquet, the flowers are excellent. It took 1 hour and 20 minutes from the moment of payment to delivery, super fast!
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October 28, 2023
I ordered a bouquet for no reason, a great excellent service, the manager helped to sort out the payment, the delivery is fast and the quality of the bouquet is super as well as its design!
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March 8, 2023
We ordered a bouquet for March 8, paid in advance, and agreed on delivery by 10 a.m. It's 4 o'clock at the moment, there is no bouquet, calls / messages are not answered. I will hope that they will eventually bring it. But the impression has already been spoiled.
I am completing the review. The bouquet was eventually brought, and the delay was explained by the courier's problems with traffic police. The recipient liked the flowers, but the delivery significantly ruffled my nerves.
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1
February 14, 2023
SERVICE 0
Answering calls doesn't matter to everyone, the delay is terrible. You grow flowers yourself in a minute, you ruined everything in a minute. Why open a business if you don't know how to work
The call center is either busy or does not respond to the same terrible Holiday for you Any holidays are the most terrible flower shop wait for a review in all places where possible 😡
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March 8, 2023
We ordered delivery on March 8 . We are waiting for you in the morning . The time is 20:00, no bouquet, no courier ! No apologies! The bouquet and Delivery were paid for ! It 's not about the payment , it 's about the spoiled festive mood ! To all friends and strangers, I do not advise anyone to order flowers from this company!
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March 8, 2023
These *** ruined the whole party! If you don't want to spoil your mood, never contact them! The order was supposed to be delivered on the morning of March 8, but when the delivery time came, the number was disconnected or thrown into the block, they stopped picking up the phone. I had to contact them in all sorts of roundabout ways. They safely accept new orders!)) Instagram has closed all comments on publications, because there are a lot of such deceived people! After 10 circles of Hell, they got in touch and began to deny that they did not have such an order!) Apparently, the correspondence with their manager and the payment receipt does not mean anything to them.
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March 8, 2023
This is ***! People, do not order anything here, they change phone numbers every day, take a 100% prepayment and then ignore and do not deliver the order.
Avoid this site and read other reviews on this store!!!
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2
March 8, 2023
I ordered flowers in advance (4 days in advance). I paid in full, along with the delivery. They were supposed to deliver from 12 to 19. They don't answer messages, and they don't answer calls either. I strongly advise against contacting this store.
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2
March 8, 2022
***! I ordered a bouquet with delivery on March 8 in the morning, paid in advance. No courier, no bouquet. No one answers calls and emails (neither by phone, nor on Instagram, nor on Whatsapp).
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4
1
October 6, 2021
A good and acceptable flower shop always has fresh and beautiful bouquets
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1
1
March 8, 2022
The order was not taken, the phones are not answered
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3
1