I liked the specific business approach. All the masters I talked to were competent in their questions. As I understand it, a professional solution for the appropriate payment. It is better to look for cheap solutions in garages. We solved, among other things, the issue with the Unified State Register. At the moment, I am satisfied with the result.
I signed up for suspension diagnostics. I arrived at the appointed time, the order desk said it was necessary to wait a little. Did you specify a little bit how much is it? I was told about 10-15 minutes. As a result, I served an hour and went to work - the diagnosis was not carried out. There was another customer on the lift.
By the way, this is not the first time such a problem has arisen. I used to go to this service periodically, and there were the same strange expectations for an oil change. I signed up for an oil change, arrived at the specified time, first 40 minutes of waiting, and then they take me to work.
Not to mention the problems on weekends or after 18:00. What to pay with a card is a very big problem.
There are no questions for the masters. At the time of the last service, there were decent specialists, now I cannot estimate.
I have been servicing this service station for several years and I can say that this is the best service station in the city.Professional craftsmen, a very nice receptionist girl.I recommend it to everyone!
A great place to repair a car. They do it efficiently and for reasonable money. They take even the most difficult cases. I was very surprised that there are guys in Vitebsk who work to such high standards. I recommend
24.01.24 was at the service station, when buying a BMW E60 it was necessary to make a diagnosis.I left in a great mood, the prices are affordable, respectful attitude.Mikhail did the diagnosis on the computer-thank you very much (very competent), we looked at the suspension carefully, we advised a lot of useful things about the car!We will go to them, I recommend it!
I called and asked to make a diagnosis. They said: come. Arrived. There was no administrator - they told me to wait. I asked the repairmen if you would take it, they said we would take it. The receptionist arrived, who said to come that there was no opportunity to see the car. Is this generally a normal attitude towards people, and even more so towards customers?!
I was passing through Vitebsk, I didn't start up in the morning. The guys helped to find a tow truck driver who unlocks the box lying in the cold under the car. As soon as the car was unloaded from them, they piled on it, it was just some kind of Formula 1 pit stop. Two hours later, I had already left them with a starter that was overdone in the third service.
Communication is clear and to the point, everything is very pleasant.
Now Vitebsk is my intermediate airfield)
As I understand it, they opened not so long ago - so you can see that they are trying. Subjectively, I find the prices sane and adequate. If they were closer to the center, there would be no price for them. But I repeat, so far I am pleased with the prices. If the prices get a little higher, I won't go here anymore.
Kind and helpful. Professionals in their field. We came from another city, we were served right away! The fuel injection pump was repaired and the injectors were checked. I recommend it!
Excellent service, there were problems with the key, they could not help in any service station in the city, only there was an entry in the Turn and the first possible free date was in 4 days. I came here, the guys helped and did everything in 5 minutes, and at the request they made a diagnosis and tightened the protection. Thanks to the guys for the service (which is almost nowhere) and the quality work done!
Great. I was doing a collapse-convergence. 1. The price is one of the lowest in the city (25p). 2. The master arrived an hour before the opening, because I couldn't work according to their work schedule. 3. Human attitude and professional approach. 4. The shock absorber mounting nut was unscrewed, I mentioned it casually, and it was found and tightened) Well, accordingly, now the steering wheel is flat and the car does not drive
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Д
Дмитрий
Level 6 Local Expert
September 9, 2023
If you want to change what you do not need to change or change what is faulty and the reason why the malfunction did not occur was not eliminated, then you are here!
For the entire service there are no more than 2-3 adequate employees, but again discipline is not built, this should be handled by MANAGEMENT (manage people who think)
If you don't ask, the answer is the same - this khan, that Khan, everything can't be changed. No one will be smart here, taking into account knowledge and experience!!!!
The attitude to the customer is generally normal, if you drove a car for a thousand bucks and when you are over 70 and above, you need to pull up, they drive such cars and trust you, and you are like this....
I applied here myself and brought three more people here, for which these three doubted that I could advise on such issues, all three spat and were disappointed by leaving for another service station because they allegedly fixed the problem here, but in fact they did not.
For today, it is necessary to remove "Premium" from the name and work, work, work very hard to become Premium!
A premium means a thing, service or product of the highest quality, the best sample in its class.
Replacement of the clutch basket on the Korean:
2 weeks of work (first they put it on, and only then they opened the book and read the installation instructions)
1 day of driving (the box turned off in the deep forest - the contact of the mass of the actuator was badly clamped)
2 weeks of work
Result :
A month without a car
Additional costs That could have been avoided
+For shoals and ignorance of the type of work by a locksmith, the client pays -160 rubles
+tow truck-I tried to use a free tow truck (despite the fact that I was serviced at this service station for several days) from this service - I was sent by the director of this service station.-70p
+replacement of the front-wheel drive oil seal (the old one was stolen or when the grenade was removed or put on) - 82p
+ firmware of the box for the new clutch 100p - this work should have been included in the total cost, but there is no dealer scanner and firmware
You could close your eyes to everything except the tow truck-I was shocked by the Toad in 60p-the car left less than a day after repair.
The name is beautiful, but the service is like everywhere else, the same guys with an unwillingness to take responsibility, prices increased as a result, although they agreed "on the shore" on simple positions (complexity did not change), otherwise the average level
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Татьяна Ермакова
Level 4 Local Expert
January 25, 2024
The only car service in the Vitebsk region, where there are really competent and competent SPECIALISTS, and not just employees of the service station. I definitely recommend it
I was at the diagnosis, great attitude, staff with humor, friendly all over. We looked carefully, did not fall off, took less than I expected in my head ( usually the opposite)
Thanks to Sergey for the pleasant impression about the service station, I thought we didn't have good places, I was wrong)
I serviced more than one of my cars at this service station, there are no complaints. The attitude towards the client is worthy of respect, the prices are affordable, and most importantly the quality of the work performed! Well done.
I do not recommend contacting the common rail fuel system, since the first check showed that the injectors were very bad, another set was taken, the same results were obtained, after that checks were made at another station, the result was almost normal, after that I came back to find out how, the test was done again, and the result was it is similar to another service station, and was very different from the first result at this service station, there was no answer to the question why, in total, funds were simply spent on another kit, when it was not very expensive to make your own, incorrect diagnostics of injectors gave unnecessary interference in the fuel system. I do not recommend going to toucan to diagnose the fuel system and check the injectors
Thanks to the staff of this service for their professionalism, the electrics and fuel system are now in order. the reception is not very busy, as it seemed to me...
On the way from Kolomna to Vitebsk, a check caught fire, the choice fell on this one HUNDRED. We made a diagnosis, explained everything, and did not offer anything superfluous. Thanks a lot to all the service staff and especially to master Ruslan, who watched the car. Good luck in your work!
According to the reviews of colleagues, I turned to the car service. It was necessary to make a collapse. The service is at a high level.I called, signed up, arrived on time, the collapse was done very quickly. I was satisfied with the quality of the work, as I was told. I definitely recommend it
It was necessary to replace the gasket of the engine pan on the BMW X5 E70, oil was oozing, I chose a service station for a long time, according to reviews the only service station with a good rating, and it turned out that everything was done perfectly, along the way I also asked to replace the belts of the generator, air conditioner and rollers, engine oil, + asked whether to change gaskets, oil seals in the distributor, (so how they will be affected during disassembly), and of course I agreed. During the repair, we called and agreed on some issues, for this a separate plus. The repair was expensive, as a lot of work was done, but overall the prices were good. The repair was done on May 26, 2020, a year has passed and everything that has been done has no problems. Next time I will only contact here, and it looks like soon, there are knocks in the steering rack, I hope they will help to restore. Special thanks to Mikhail for the service, and to Maxim for all the work done!
They do it badly.I arrived in an outlander.the car was being driven to the right.after their collapse, it still continued to lead to the right and, moreover, the steering wheel became crooked.it turned out that the steering wheel at 0 had to be set on the computer. From the premium there is only the name.....
If you want to receive high-quality service, then this is the address for you. High-quality service, high attention to the customer. The masters will tell you about all the questions that arise and will not do "empty work" in order, as they say, to earn extra money.
If you don't want to waste your time and money, then come here!!!
I drove for a long time with a banging suspension. I traveled a lot and couldn't find anything. I went to this service and the guys helped me find the reason. Now I will continue to be serviced only by them.
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С
Станислав
Level 5 Local Expert
March 30, 2023
Great!!! They made a convergence collapse!!
Everything is as it should be!
The pressure in the wheels was checked.
The suspension and steering were checked for backlash.
I haven't done it cheaper or better yet.
I was doing a collapse-convergence. I really liked the approach and the equipment. I have been servicing all my cars for many years only on this service.
This is the best service in which I was serviced, everything is at the highest level,all problems related to the electrics of cars in Vitebsk will be done only here, high-class specialists also work on the mechanical part!
I put a chip on myself, on a Mercedes in Minsk, the first two days I drove great, on day 3 the car almost stopped going at all, I came to the guys in Olgovo, cut out the particulate filter, stitched the car and filled in a new chip,the car now does not go but flies,many thanks to Mikhail again, I advise everyone this service)
There was a problem in the electrics, everything began to live its own life. I thought for a long time where to go for repairs, because I understood that they could start breeding for one, the second, the third. As a result, a friend recommended this service station. Upon arrival, I really liked their approach to work, while I was filling out the application, the guy threw a special cover on the seat so as not to dirty anything, although he was clean himself. They said that you should wait for a call from the master. The next day they called me, explained what the problem was, agreed with me on the repair and told me when it would be ready. When I came to pick up the car, they showed me everything and told me, I am very satisfied with the work and approach to the work of this service station! I recommend it!
The first time I was afraid that getting there would be problematic, in fact, no problems. And a large identification sign is clearly visible from the road. Once only my husband went to Mikhail, now we go with the whole family and friends have been dragged over. Misha never ignored any questions about our cars, everything was fixed as soon as possible. I can also only speak positively about the other guys working at this service station. Polite, attentive - masters of their craft! In general, I advise everyone! If you are looking for a good service station, then you are here!
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Anonymous review
June 6, 2020
Good day! Finally, I found a car service in which reasonable prices, and most importantly, they know their job and do not cheat! Conducting diagnostics in the presence of the client (at his request), they explain what needs to be replaced, polite communication. If something additional appears during the repair, it is agreed by phone, if it is not possible to be present in person. They help with the selection and delivery of spare parts! (you don't need to go shopping yourself, and suddenly it won't work either) When handing over the car to the owner, they show all the work done and replaced spare parts. I am very pleased.
This is the best car service!!! They will always help and sort out your problems!!! Everything is clear and to the point, and most importantly, even if you do not understand cars, you will not be fooled and come up with prices out of your head. I especially want to mention Mikhail Bekniyazov!!! A true Master of his craft!
The top service station in Vitebsk for Mercedes and BMW brands. We have been contacted many times on various issues. Special thanks to the owner Mikhail for the impeccable service and attitude to the client.