Good afternoon! Following numerous recommendations from friends, they applied for a design project in Prana. We were completely delighted, and we express our great gratitude to our Designer Olga!!! The nicest, smartest girl, a real professional. She listened very sensitively and attentively to our preferences, asked questions. At the beginning of the work, we ourselves did not know what exactly we wanted, we did not understand all the subtleties, there was no perfect picture in our head. After seeing Olga's project, we realized that this is exactly what we need! Everything is perfect to the smallest detail, thank you so much! In addition, all the work was very cool and pleasantly organized, meetings were scheduled for convenient dates and times, everything was clear on time. Good luck to the company, and Olga has interesting projects and even more satisfied customers) ❤
I'll start with the first impression -
when we came to the studio, Galina met us, told us in detail how the project was being developed, looked at our layout, immediately offered different options for redevelopment, of course, after talking with such a professional, there was no doubt that we would develop the design project in Prana.
Next, we came to meet our designer, filled out the documents and a checklist, where we explained in detail what we want, what equipment we already have, what we plan, and so on.
I will immediately note the apartment of 65 sq. m for two adults. In it, we wanted to see a bedroom, an office and a well-equipped kitchen with a living area in light shades, everything else is at the discretion of the designer. That was the end of the requests.
Now about the moments that are very confusing:
As I wrote earlier, we filled out a large checklist, plus we duplicated everything in the chat, the designer was absolutely uninterested, constantly forgetting everything that was discussed and told. 4 times they said that we have a robot vacuum cleaner, 5 times, when she again said that she had provided an outlet for a robot vacuum cleaner, just in case we were planning to buy it, they did not even fix it
At the exit, we got a very beautiful picture, I am the person who has absolutely no spatial thinking, I left the studio elated, signed the acceptance document and looked forward to the repair. The most interesting thing begins - the implementation, when we made the markings for the walls, we realized that we have narrow and small passages, when you enter the bedroom you rest against the wall and then a passage of 25 cm. In the same way, from the hallway to the kitchen. The doors in the bathroom and in the bedroom will bang against each other. The most important thing is the kitchen. It was extremely important for us, what they drew is almost impossible to do or it will look very strange, a bulging pinhole that looks just terrible, we learned this from 3D visualization from furniture makers. As a result, a maximum of 30% of the project remained, each time such details were revealed. Although we were assured that the designer-architect in the studio is very sorry that it happened, either we were unlucky with the designer, or before signing the acceptance certificate, we need to go to the apartment and double-check and visualize everything.
A good description of the "future project" and quite good service, the office leaves much to be desired. After payment, the designer loses interest, ignores the requirements and offers template solutions, as if created for another project. The most "interesting" thing begins at the repair stage. Wasted time and money.