I can't reach the Consulate. The phones that are given there are always busy and no one answers. For the second week, I've been trying to get on the waiting list to replace my passport, but all the experience is not working, and the system is being reset. You write an e-mail message, but there is no response. The service is very far from European
I have never seen such kind, sympathetic people of ours among the bureaucrats and bureaucrats, it is amazing and rare. Apparently they are influenced by the oriole of the West, from this they become people. But past that, they didn't help me at all and they're not going to. The death of a relative abroad, consular assistance is zero, and there are a lot of problems with documents, property, etc. Well, for example, they require a passport of a deceased person, but how to get them?). And they will be able to see how I myself will perform miracles in a foreign country, and even during the war and general non-aggression towards the Russians. More importantly, during the absence of official communications between the countries, even an official letter cannot be sent.
Today I applied for a replacement passport. I would like to thank Marina Mikhailovna, who accepted my application, for her attention and help in correcting and supplementing the data in the questionnaire. You are a very responsive, understanding, literate and beautiful woman. I wish you all the best
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Sincerely Elena