Yes, what is it, God, why is the embassy working so badly, we can't sign up for two months))) I can't get through as I see the window is busy, dear ambassador, wake up and start working to decide how to work to serve people
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Konstantin
Level 6 Local Expert
March 25, 2023
I applied to the consular department for the purpose of marriage registration. The application was accepted without problems, on the appointed day in the morning they called and reminded about the event. The window employee even turned on the wedding march and congratulated. In general, many thanks for the quality and for the atmosphere created.
It took almost three months to sign up, but I'm sympathetic, because I can imagine what the flow of applicants is now.
It did not work out to sign up for a foreign passport, as a result, I applied to Gyumri.
There is not enough information on obtaining a visa on the website, where it is not written to obtain a visa, foreign citizens need a residence permit. You write to e-mail in 2-3 days, they answer where the consul and the staff are looking, I do not know
It is not possible to make an appointment or get through, even if you get through, they will immediately put down the phone. Why do you need three phones if you don't pick up any of them? I advise you to hang each employee on the phone around their neck.
It's a pity that I had to come here. There are so many negative reviews, but our embassy in Armenia apparently has no time for worldly affairs.... Let people with infants stand in the 40 degree heat.
It is impossible to get in /sign up. an entry opens for the replacement of a foreign passport and there are no places right away. Horror. take 4 times a week from 9-20 to 11-45 horror.
It works the same way as, in principle, any state institution of the Russian Federation, sucks 👎 they do not answer calls, there is no free time to record and you cannot get there without recording
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Никита Кожемяка
Level 2 Local Expert
April 17, 2023
Hello everyone, I will help you with making an appointment at the consulate, for a foreign passport (5-10 years old)
tg @nazagran. I will answer all your questions, give recommendations on how to write an application, and help you with advice.
Such an assessment can be safely made to almost any state institution of the Russian Federation, both within the country and abroad. And this is especially the time not to work with your citizens remotely, phone, email, etc. this is just off-scale and outrageous incompetence, what kind of telephone disease does no one ever pick up the phone
I applied in September 2020 on the issue of registration of a child's birth certificate and a foreign passport. I was very pleased with the prompt resolution of my questions and the courtesy of the staff.
I am trying to make Russian citizenship for children in a simplified form, but it is not realistic to get through to clarify the information, it is not realistic to make an appointment and I tried at 24-01 and at 6 a.m. the system gives out no places for the selected date, and there is no way to change the date, there is no queue...It's a vicious circle of some kind
For 4 months, the window for registering for a 5-year-old foreign passport has not appeared for a second.
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Anonymous review
February 17, 2021
No phone is answering. I only got through to 010582521. I'm Russian. I asked a question, and the esteemed consultant immediately did not like my tone: "do not interrupt!", "change the tone!", "actually, this is not for me!".
I always talk to people correctly and respectfully. Apparently, they were surprised at themselves, working at the Embassy .....
P.S. Be kind!
The image of Russia and the Russian person should also be in the staff of the Russian Embassy.
Today is August 18, there is an appointment only for November 18, they do not accept on a first-come, first-served basis. Are you serious???? Why and for whom is this pasture, if it is impossible to get there???
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Trendhunter
Level 14 Local Expert
November 30, 2023
The organization of processes suffers, there is something to work on, in general, it is normal.
I am very interested in how many negative reviews about the action of the Russian Embassy located in Armenia
Is it possible that no one from the leadership or someone from the government of the Russian Federation reads these reviews.
Is it really impossible to change the consul and the ambassador Kopyrkin Sergey Pavlovich, who are sitting only getting paid and doing absolutely nothing. Or they do it only for their own...
calls are almost not answered even if they are answered very rudely,
What is the purpose of the embassy in Armenia if Russian citizens who are in Yerevan cannot address their questions?
And pay attention to all the positive ratings that are all fakes, there is not a single name, there is not a single specific action, that is, they find people to get good reviews and this raises the rating. people who really need help can't get to them in any way
I've been calling for several days, no one answers the phone or it's busy. None of the rooms are working. There is no response to the mail. There is no response on Instagram. Is the organization not working?
It is impossible to get through!!! At the embassy, the phone is picked up and forwarded to the consulate. They are either busy or they don't pick up the phone 374 10 589843. I've already called 71 times. As much as possible. It's just awful. If you don't have time to pick up the phone, say so, let them find a person and put them separately on phone calls. This is the situation in the world. The borders are closed. And no one at the Russian Embassy/Consulate in Armenia can/wants to help. Then why do people sit there and get paid for our taxes that we pay. The situation is extremely unclear
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Александра Боенкова
Level 20 Local Expert
December 1, 2022
Please solve the problem of obtaining a foreign passport. It is impossible to make an appointment on the site, there are very few windows and they are dismantled in a couple of minutes. I haven't been able to get to you for 3 months now
I really liked their work, the staff of the consular department work very competently and intelligently. Personally, I and not only I answered all my questions, competently advised me and helped me collect all the necessary documents to obtain citizenship of the Russian Federation. I thank them very much, thank you very much for everything.
I'm calling about an important issue, and they send me to the consulate without even listening to the rest. The consulate, of course, does not respond... I call the embassy a second time, and they just turn me off. What a disrespect for people! I grew up in Russia, came to Armenia and got stuck here thanks to the virus, and my residence permit (based on a Georgian passport) ended on 06.06.20, and where do you suggest I go??! I've been suffering with a Georgian passport all my life, and now I've lost everything. I called them in advance. They said there would be no problems, they would open the way, fly like everyone else and they would extend your view. But that was not the case! I also called the FMS in Russia, where I was given a period of 3 weeks... I'm just wondering what are you all sitting there for?
I'm calling the consulate in Yerevan on all the phones, it's not possible to get through to any of them. The only one I could get through to was an emergency number, and then they just threw me off without even having time to pick up the phone. That's the whole job of the consulate. It is simply impossible to get support or any information.
Not a single number is answering, or the whole time is busy! How is it? I need to find out if it is possible to pick up my passport already (the website says that it is ready, but no one called me, although they said to wait for a call, I have been waiting for a month!) and whether you are working at all now. I wrote to the post office, and again silence. It's terribly simple, there are no words.
They don't pick up the phone for 3 days, I call on principle without stopping, how is it possible for such a state organization to show such indifference to its citizens, especially at a time when borders are closed and people are stuck in other countries
I got into a situation, called the consular department, for emergency situations, no one helped, it was like talking to a robot. There is no human factor. They say that I should know everything about the work of the consulate and they are not interested in anything else. The reception is from 9:00 to 12:00. At 9:20, the reception has just started, but how to close it is exactly 12:00. It's probably better to talk to the robot on the phone, rather than take it off
They can't help me fly from Armenia, I call the embassy, they redirect me to the consulate, they don't take the phone there, I arrived there and they are generally quarantined, what nonsense I have not been able to leave Delhi for two weeks
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Татьяна
Level 4 Local Expert
September 13, 2022
We are staying at the Grand Hotel in Jermuk. We can't get through. Help us get out. Save us.
The visiting consular department in Novosibirsk is just super. We arrived today, everything went well, but there was not enough coffee and music. The guys worked fast and well. They are very kind and helpful. Thank you.)
I got into a very unpleasant situation, I turned to this "wonderful" institution, they said write to the mail about your problem, we will consider it, but no one even answered the letter! I called, different people picked up the phone three times and said figure it out, what do we have to do with it! I asked for a lawyer and they said , " Sorry , but we don 't provide it ," so I had to look for a lawyer myself and figure out the situation . I am extremely surprised by the attitude towards my compatriots! I have an extremely negative attitude towards this place now .....