Quite often I use air shipment from this company (not this branch), outside of holidays and "black Fridays", for example, the departure gets to Irkutsk in 4 days, I think it's fast. But as for this particular office, I have not been able to sign a "corporate client" contract for 2 and a half weeks, I think that's what it's called. When I found out about such an agreement, I was sent to the head office, which this office is.
I came, clarified what I needed and received information that the person who is doing this is not there, he has some kind of field work and blah blah blah... They asked for my contacts and said they would call me back. 4 days later, I call the office myself, they explained again that the person is visiting and blah blah blah...they have already given me his phone number and the name of this "contract manager". I called how many times and?.. And nothing! Just beeps!
Some other day, after a few days.
I went to the office specifically, but before that I called several times. No one answered the phone. But I hoped for luck)) When she came to the office, the girl began to tell me step by step what needed to be done and I interrupted her at every word and said that I had already done so. The girl had already written to him and he replied that he would call me on Monday (19.12). It's almost evening on December 21st - Wednesday, no one has called me yet. I conclude that Aibek (that's the manager's name) doesn't want to work🤷♂️