Polyclinic.ae
Directions
Onpassive
2.66 km
Abu Manara Masjid
281 m
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17 reviews
January 24
A very positive experience. I took the child to see Laura Samer and neurologist Aida, everything is very clear, to the point, attentive, experienced, get along well with children. It's great that there are specialized specialists for children, as in Russia, and not just a pediatrician. And at the same time, everything is insured directly, and not reimbursed, as is usual in Russian clinics. The insurance covered everything. The child liked the children's area and was allowed to paint on the wall.
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1
January 12
I had a consultation with Dr. Anastasia Sakovskaya. Overall, the doctor made a positive impression. There was a basic consultation with the delivery of tests. The second consultation was about the results of the tests. Since one test was not normal, the doctor prescribed a course of antibiotics and told me to repeat the test after taking it and come for a consultation. At the same consultation, she said that she would prescribe iron treatment later. That you could have run away right away so that I wouldn't come back. After passing the reanalysis, I made an appointment with a doctor.
I was not informed about the prices, and subsequent consultations on the same issue will be paid. At the consultation, I was prescribed the treatment that should have been at the last iron consultation. No consultation was provided on the reanalysis, as the analysis was practically normal. I asked the doctor if the consultation was worth the money, to which the doctor said it didn't seem to be, but please specify. On the respawn, the Girl said this consultation is paid and it's our fault that we didn't warn, sorry.
I wrote to the clinic so that they would sort out the situation and reimburse me for the money. I was given a 10 percent discount for a month on their services. Of course, after such unprofessionalism, I don't want to return to the clinic. Inform the client about your services.
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November 5, 2024
I have not faced such indifference and unprofessionalism for a long time.
1. Let's start with the fact that the pediatric neurologist was late for an appointment, came running soapy into the office, without a medical uniform. Despite the fact that at the time of recording, she was allegedly scheduled all the time and had only 2 available "windows", in one of which I recorded the child. It turns out that until our time (at 11:00) there was no doctor's appointment at all (the clinic is open from 9:00).
2. During the appointment, the doctor did not examine the child, did not offer to perform any tasks, collected an anamnesis from my words, immediately began to offer to undergo additional examinations at the clinic, began to show and comment on the test results of another child who is being observed at the clinic to demonstrate how it looks (what is this all about?! Are you out of your mind?a medical secret?). She said that she would send all the recommendations / conclusions through WhatsApp, so as not to detain us with the child. By the way, we were at the reception on October 17th, and it was November 5th... We are still waiting for recommendations...
3. This clinic does not cooperate with our insurance company, a reimbursement was agreed that the clinic would fill out the form and send it to us along with the invoice within 24 hours. Actually, we are still waiting for these documents... They are endlessly fed breakfast, they do not send documents for insurance reimbursement.
The first impression of the clinic was pleasant, polite administrators, a small neat children's area with toys, fresh repairs. Unfortunately, the pleasant impressions ended there.
highly non-recomended
See original · Русский