I am very surprised by such a modern, beautiful clinic. Starting from the registry, ending with the pharmacy, there were no questions anywhere. Everyone was polite. It is possible to order a ticket on the website, which is very convenient. There is no huge queue for blood in the morning (at 6.50). But at 7.30 there are already a lot of people. Whenever it was necessary, I called this clinic. The certificate and registration are at a height. The general practitioner conducts the appointment for a long time, but is very attentive and delves into the problem. I think this is only a plus.
I couldn't get through to the help, I called 2 times the day before yesterday and all 2 times from the queue (6 people)I waited for 10 minutes.At the end, when the horn was ringing, they simply reset it.I was already glad that they had made a queue and did not need to call 500 times in a row to get through.If she did, it took so long.The woman picks up the phone and has to hang on until the queue is sorted out.In winter, I went with acute otitis media of the middle ear, in order to take a sick leave, I had to go to the hospital on Grushevka, because there was no specialist, and according to the doctor from the red zone, no one could examine me, but in his opinion everything is fine and I want to skip school (for a second, I already I graduated from school early).Having come to a secondary appointment with a therapist girl (who belongs to Lucinska/Vyazynskaya and so on. We have formed a similar dialogue
- what kind of complaints
- it all started with the left ear, now the right one hurts.The temperature is high in the morning and evening, headache, dizziness, ringing in the ears
She gave me the temperature to measure
- the temperature is insignificant, there is no reason to prolong the sick leave
(It was 37 because I was knocking her down)
Honestly, I was already set up to fly back to Grushevka in terrible weather with sore ears, until it dawned on me that I needed to go to the head doctor.The head doctor is understanding, examined, confirmed, extended the treatment, for which I thank him very much.(I will clarify once again, before that I was told that no one would be able to examine me).Everything would be fine, if not for some incompetent specialists.I would really like everyone to treat their work as responsibly as this man, the doctor.Without further ado, inspect and solve the problem on the spot.
In my understanding, this clinic is intended only for medical examination.
I was surprised that there is no such thing as "acute pain". I found out this in the help. I know that I have a neurological disease, I know who to turn to, but they give me an additional ticket to the therapist in the certificate, they say, he already issues a ticket to the neurologist. The therapist, in all seriousness, seeing that I am crooked-oblique, I cannot walk / sit without pain, says that I am not entitled to sick leave, but by the grace of his soul he will open it! A referral to a neurologist was issued, a ticket to him was taken for the same evening, and a neurologist (Druzhinenko, it seems)when visiting, I was outraged that no one walks like that day after day after visiting a therapist, you need at least a couple of days! I.e. come when you are healthy, it turns out ...
In general, as I understand it, patients really interfere with the staff's work.
By the way, the therapist Dikevich is elderly and sooooo slow to type, so he does not have time to see all the patients. He should have an assistant for this operation.
I think that in a prominent place in the clinic and on the website it is necessary to post information about which hospitals in the city can be contacted for urgent medical care, so as not to waste time and nerves here.