I got into the cabin on 04/21/2025 at 18:45 in a MERCEDES Sprinter 3393 (Siniy), asked the driver if it was possible to sit in the front seat, as it would not be as stuffy as in the cabin. They rudely replied to me, "we're getting into the salon." I think it's okay, it doesn't matter.. But after that, he answered all the passengers rudely and did not give one passenger change and told her to ask the other passengers if they could change the bill. Although based on the rules (Part 2, paragraph 26 of the Rules of Automobile Passenger Transportation), he is obliged to have the change with him. Here is the driver's number +375292101366. Extremely terrible and careless attitude towards passengers.
Good afternoon! Problems with the Polotsk express arise all the time. Not only that, drivers are often late, but they can't wait 5 minutes for a passenger. There was a case when the driver himself was 10 minutes late, and I was waiting at another stop. He called only 5 minutes later to say that he was leaving. It's not fate to call right away, so that the passenger has the opportunity to quickly cross the road. When I said I saw him and offered to come over now, he refused and said he would go. Inhumane attitude towards passengers!
At first, the minibus was moved to another time (earlier), I had to change my plans. Apparently, they combined two flights into one.
As a result, the minibus is packed. The seats are very narrow. They put me at the very end, 4 people can't fit there. I had to go almost squatting for 2 hours . I only managed to sit on the edge. In begomla, the driver drove everyone out into the cold for 20 minutes. I stood there, smoking. Thank you, we will not use your services anymore. Goodbye