For many years, my pets visited only this clinic..They knew all the doctors..They always saved us and helped us..When our most beloved doctors left, we were very upset..But.. today..In a critical situation, we had an appointment with Dr. Gerasov ..Pleasantly surprised!!A competent doctor..The diagnosis was probably correct..The dog, aged, very problematic, came to life after a couple of hours..I hope that the treatment is prescribed correctly.And, of course, I hope the diagnosis is correct!I am glad that the qualifications of young veterinarians are at the highest level!Thanks!!
I want to add to the review-Yes!We are being treated, slowly getting back to normal!Thanks!!!I want to add a review..Our condition has changed..It got worse..We got an appointment with Dr. KirienkoD.V....Low bow!!!And he made the diagnosis..And he prescribed the treatment..At first I was very doubtful..My age-old dog has now recovered..Everything is fine with us!Let's live some more!!Thank you VERY MUCH to Dr. Kiriyenko D.V.!!
Excellent vet clinic with good conditions for our pets. Good opportunities. Nice prices. Convenient work schedule for visiting. It's also inside the vet library. Pleasant staff, sympathetic to the situation and individual approach. The queues are different, the evening time is shorter at night. It is also possible to visit the toilet to give your pet a drink.
I'm from Mozyr, I was treated for the first time with a kitten.I am very pleasantly surprised by the quality of service starting from the reception desk.Everything is clean, quiet, fast and without fuss.We arrived without an appointment, but we were accepted, took pictures, received the result and a high-quality consultation from the doctor Semchina M.V. and the radiologist Lelikov E.S., sorry, I did not remember all those who participated in our case.I am very grateful to the whole team for their sensitivity, professionalism and understanding.Thank you very much, everyone.We will only contact you and recommend you to everyone.
We live in Mozyr. The owners of two beautiful dogs. Practically from their birth, we have been observed in this clinic by a highly professional, very empathic, attentive, competent doctor Semchina Marina Vadimovna. She is, like probably many clients, our, practically, family doctor. The patient is monitored not only during his stay in the clinic, but also remotely during treatment, which is especially important when you live in another city. The clinic leaves a favorable impression: round-the-clock duty, modern equipment, a wide range of doctors' referrals, fresh repairs, the presence of a pharmacy. We always choose this particular clinic. We recommend it. Special thanks to Marina Vadimovna!!!
It's a very good clinic. Polite staff, well and intelligibly explained! Smart doctors! Special thanks to the doctor E. A. Bondarenko, who quickly and professionally performed surgery on a 3-month-old puppy! I definitely recommend it!!!
They saved my cat. Two operations (resection orthoplasty on both legs). Sergey Ivanovich Timushkin is a magician! The cat didn't even want to live anymore. Saved. Special thanks to the anesthesiologist! The anesthesia is perfectly matched. The owner and the pet are happy. Along the way, the examination revealed that the cat was also a core. Therapy is scheduled on time. The staff is of high moral character. Cool modern diagnostics (laboratory, X-ray, ultrasound...) Cleanliness and politeness, participation, attention are excellent.
Good day to everyone. I would like to express my gratitude to all the staff of the Polivet veterinary clinic in Gomel. I went to this clinic on March 10, 2025 with my cat Barsik, who was in critical condition with acute urinary retention. On the way to the clinic, I called the reception, because I was without an appointment, they said that the queue for the doctor would be more than one hour waiting. But as soon as we arrived and checked in at the reception, the girls were very attentive to us, questioned everything in detail, approached me several times and asked how the cat was. And ten minutes later, we were already sent to an appointment with Natalia Bondarenko's therapist, and my cat was provided with timely assistance.
The next day, we were immediately booked into an appointment with the attending nephrologist Anastasia Karchevskaya. A very attentive and competent doctor. The necessary tests, ultrasounds, and caterization were performed. The cat was provided with all necessary assistance in his treatment.
I also really want to express my gratitude to the surgeon Pauline Derbeeva, who performed two operations on my cat Barsik. After the operation, Polina Evgenievna called me and told me everything in detail about how the operation went and what is the current condition of my cat, who was hospitalized in the clinic.
Many thanks to everyone who takes care of our pets when they are in your clinic at the hospital. I received several phone calls from the clinic during the day telling me how my dog was feeling.
I would like to point out that the clinic has friendly and courteous staff!!! Thanks a lot to everyone!!!
I live in Mozyr, but for 10 years I have been taking my two dogs only to Watering in Gomel, to Marina Vadimovna Semchina!
Qualified help, modern equipment, very polite, caring attitude of the doctor and the clinic staff!
No queues, no jostling- you sign up in advance, come and go at your own time, it's a pleasure!
The air conditioner is working, the waiting room is comfortable and fresh!
The clinic is open around the clock-this is a huge plus!
The cost corresponds to high-quality services!
I thank Marina Vadimovna for her careful attitude, friendliness, and always super high-quality help to my pets! Always only to you!!!
An excellent clinic, the doctors are humane and have the necessary knowledge to put the cat on its paws, the equipment is such that I have not seen in human clinics, as well as a veterinary clinic and a pet store where you can buy sweets and medicines. Especially many thanks to Doctor Kovtunenko. The potbelly is now happily running around and scaring everyone away (and eating like he's out of his mind) :3
Ps. You can also get advice by phone if you have a question for a minute and the animal is being treated :3
Pps. In the meantime, you can watch good movies while you wait for your time.
If you have serious problems, they will never help here, the staff is 80% incompetent even in their field.
We are regular customers, but we always did simple diagnostics and procedures, all appointments were made in Minsk and online by Russian doctors in order to survive.But then there was intensive care and an analysis was needed, and I had to let go of my part of my soul so that he would not suffer, because in this state I would not have driven 320 km to Minsk as usual (
08.03. at about 12.40 pm, we arrive with an elevated (50) bdd, ask the doctors to leave the SOS call, there is no cardiologist ok,we X-ray the pulmonary edema, Karchevskaya says to inject furosimide every 2 hours and oxygen, it makes no sense to do the tests that I even asked myself.!This is the doctor who goes out on a SOS call to the patient, does an ultrasound on the kidneys for a minute too)
Furosimide was injected, we are sitting by the oxygen, a blue mini box in which the dog cannot even lie down in size, he could no longer sit!I decide to take home because we have the same oxygen concentrator at home, but the dog can lie on the barrels and not suffocate on nerves (yes, they also do not know what to inject with pulmonary edema!)
, having written to our cardiologist from Sotnikov, he is shocked that we have not been fully examined and there is not even blood urgent tests are necessary at such an age, and that our heart almost certainly could not give cardiogenic edema, and furosimide and oxygen are not enough and we need to start from the type of edema, this is the base of the ICU!
After doing an ultrasound at another clinic where there was a cardiologist, though, a catheter was installed there, which was mandatory in this condition, and diazepam was injected to calm down, which helped and was correct.
The tests were sent only after my call when she said I would pay online and asked why they hadn't been sent yet!(we have been regular customers for years, paying non-stop, and we went to the intensive care unit to look for a cardiologist in the city. Let me remind you)
After returning to the clinic and asking the IV itself to bring down the potassium, what the doctor said to do urgently from Minsk, they did not even know the dosage, they asked what they wrote to you, to which I just already clarified if they were for so many years of ready-made solutions from us, it's just a minuscule database since they didn't tell us the exact dosage online, they just openly said we didn't know what to do and even lowered our eyes)there was no short-term insulin (only expired) and they also did not change the oxygen box, and I waited for an hour to change the cord not in the nose, but just with a hole that the dog is unable to lie twisted in a mini box, and he is panicking.
I asked the 5p anesthesiologist or surgeon to come out, that at least they can give stabilization prescriptions and correctly knock down potassium in the process, and at least stabilize it without suffering.Our online doctors were shocked that we were not drilled and examined locally at 4 o'clock in the afternoon!No one came up, neither the anesthesiologist nor the surgeon, but they walked leisurely along the corridor. I saw the cameras, and they didn't bring a single doctor to us to administer anything.after pumping the calcium, I took home just in the agony of anger and impotence of pain, that no one there would even try, or rather, even who put the IV on did not see the tests, he says I do not know what you have in your blood (the doctor approaches the intensive care patient!)at home, I can also inject furosimide, and let me remind you of the same oxygen added to 3 liters that we were given.
No one deserves such an attitude, and certainly not a patient who has been a regular at your place for 18 years! And I know that the directors send you to study at the best conferences, so you're wasting your money!
And if you need serious help, you can only go to Minsk and doctors online!Take care of your pets! I took care of myself as best I could for 18.4 years, but in the end I missed leaving for Minsk on time, and even the care was terrible, I asked if there was a humane euthanasia protocol, but I was at a loss to clarify as usual and ask for an opioid or some kind of anesthetic before saying goodbye, and he cried from the pain of the catheter ... and in the clinic protocol, of course, he not included!as in clinics that are adequate with humane euthanasia and so that pets do not fall asleep under the stress of pain at the end, the doctor certainly did not figure it out himself, but I made the most difficult decision of my life and was lost! And I have to live with this all my life now.💔
If you're trying to come up with a fabulous answer, let's take photos of appointments and videos where our box is, and the doctors are carrying a single IV for the 3rd arrival after lunch and I'm reading from the doctor's appointment from Minsk.
An excellent clinic, our pets have been treated and rescued for many years. It works around the clock, very convenient. Good specialists, kind and attentive attitude. There is a pharmacy and a store.
PoliVet is the best clinic in Gomel. We treated the dog about the removal of baby teeth to Titushkin Sergey Ivanovich, he examined us and said that after a month to remove it, it turned out that the dog had an inguinal hernia, although before that I went to 2 clinics and was told that these were mammary glands, although I doubted it and it's good that we turned to the right and an experienced doctor. We removed the teeth and everything went well. According to the prices, the prices of the veterinary clinic are acceptable, the doctors are experienced. Thanks again to Titushkin and the clinic administration.
Wonderful vet clinic! Top-level service at all stages of treatment, from reception to inspection. Attentive and competent staff. We are serviced by the ratologists at this clinic. All doctors and specialists, without exception, know their job. They always offer competent treatment and give recommendations! We would like to express our gratitude to the entire staff of this veterinary clinic!
Great appreciation and gratitude
Marina Alexandrovna Donyushkina!
Very professional approach and cordiality.
Thank you so much for your heart and hands.
And, fortunately, all the staff we met with are the kindest DOCTORS! You are doing great things!
As always, if trouble happens to your beloved pet, you turn to professionals. The clinic "Polivet" is the best in the city. We only go here. The working hours are around the clock, they will accept and help at any time of the day. They carry out promotions and discounts, work with volunteers. The equipment is the latest, the doctors are masters of their craft! They took an entrance cat for sterilization, so she was cared for as if she were a particularly thoroughbred! Everything is at the luxury level and the service and care. I would like to mention Dr. Marina Vadimovna Semchina. Thank you for your hard work! We will contact you again, this is our favorite clinic for many years, it has become a family clinic))))
The clinic is certainly not cheap. But there is something to pay for here. It's very convenient that tests, X-rays, IVs, and surgeries are all in one place.
Recently, we have been visiting doctors of various specialties, from a surgeon to a cardiologist and a nephrologist. Doctors are all professionals, and they treat animals with kindness. There is probably no better clinic in Gomel.
They stupidly suck money, they don't treat the disease, but the symptoms. They either don't know how to diagnose it, or they don't want to. If you bring an animal here, you will be a weekly visitor until the animal dies. To be honest, we should not write reviews, but send a collective complaint to the administration, since you are threatening dissatisfied people with slander articles here. By the way, the reviews here are painfully positive for this level of services, I would not trust them.
P.S.
And yes, they will write "leaving a review anonymously and blah blah blah" – okay, that's not anonymous for you. They didn't cure my cat, so I had to put her down, and she suffered a lot. Like cancer, but they didn't try to prove that it was cancer. The cat's name was Chelsea. Now the young cat Etty has been treated for recurring pneumonia for three months, why does he have this pneumonia? No one has given an answer, a ton of tests have been done, more than one thousand rubles have already been left with you, where is the result?! But we are not making a diagnosis, but stupidly injecting a more suitable antibiotic. And now he has a cyst on his ear that popped out because of this treatment (why did it pop out? There is no answer, of course) - the surgeon says that the cat will go deaf in one ear after the operation. I'll have to look for another clinic, I don't want to bury a second animal because of you, the last visit to you for an X-ray is on January 30th, and God forbid you do something with the cat! Do not refute reviews and threaten dissatisfied customers, but treat animals.
We always visit this particular clinic. The doctors are attentive, they explain everything clearly. The girls at the reception are friendly, they always greet you positively!
A very good clinic.Doctors and nurses are always clean and cozy.they are very attentive and polite. Special thanks and low bow to surgeon Titushkin Sergey Ivanovich. A doctor with a capital letter.
We asked for help with a cat. There are no questions, we did everything perfectly, helped to solve the problem. Thank you very much.
But!!!!! I'm just shocked by the prices. 320 rubles in two days. Without surgical intervention. Only procedures. I think the prices are unreasonably high.
Everything is at a decent level, I addressed and am grateful to all the staff of the clinic, they are great, my pug is with me now and pleases me after a difficult operation.
We are from Russia, Novozybkov. We drove an old (15 years old) cat .. Lushu.. For an operation at this clinic, on the recommendation of veterinarians. They were afraid to have surgery. But then, after a thorough examination, they decided to perform an operation on the diagnosis of pyometritis. Everything went very well, thank you very much for your attention and postoperative follow-up with recommendations. Thank you very much for our penny.
Many thanks to the administrator Atrokhova for refusing to take in a seriously ill cat in the middle of the night , which was not the first time she had been hospitalized in this clinic . I refused because there was no prepayment! She said in plain text that they would not provide any help until there was money . The cat was hospitalized four times and there were never any problems with payment. It so happened that she became ill at night and had to travel 120 km to Gomel in an emergency mode , stand for half an hour to ask for help and that the prepayment would be in the morning . Money was more important to you than the animal's life. There are no questions to the doctors, they did everything they could.
Disgusting and negligent attitude. They can't do anything except take a lot of money. The only clinic in the city that has an ornithologist, so the prices are monopolistically cosmic. I picked up two birds, they could fly, but one had an obvious leg fracture, otherwise everything was fine. I took them for an examination, X-rayed both of them, and told them to take expensive tests (I don't remember the price, more than 200 rubles). They didn't do anything about the fracture, they said that no one ever treats bird fractures at all. When I came home, I saw that the condition of the birds had worsened: the second one began to limp and dropped much lower than the wing, the first one stopped flying altogether. She came back to bring the litter for analysis, reported on the condition of the birds. I was told to just put them in a box or container where there are no bars. So that what? So that the fractures would heal incorrectly and the birds would never be able to fly again? They sent me home to live out my last days in agony, finally prescribing expensive medications. The first bird died 3 weeks after the examination, the second one tonight.
Maybe dogs and cats are welcome here, but not birds.
Don't waste your time, if you have the physical and financial resources, go straight to Minsk. I've seen fractures treated in at least two clinics.
Horror Is A Cry Of the Soul .Disgusting clinic and fundraising.The operation was performed at Derbeyev P.E. the doctor did not even look at the map before the operation and talked about the pictures that were taken , the stitches were badly sewn and drainage was not installed .All the stitches came apart on the second day (the dog was lying down all the time), and they got to Titushkin again. And the doctor was putting a drain on the floor , he didn 't treat anything or put anything on , blood was pouring on the floor .Bottom line at home , all the stitches came apart to the end , there was swelling on the paws . The doctor did not say anything .They were constantly looking for a card and confused the last name , she asked to be replaced 3 times from Berezovsky A.V. to Brezovskaya A.V.We turned to TriVet , where the dog was sewn again , bowing low to the best doctors .I don't recommend even consulting PoliVet.Everyone is happy to have a new doctor , he said a different diagnosis and prescribed his own .
"I was dying painfully, experiencing hellish pain...
Thank you for your life!!!"
May sound pathetic, but if my Lucky (husky, 5.5 years old) could speak, I'm sure that's exactly what she would have written. And since God has not endowed our younger brothers with the ability to speak, I am authorized to express the words of sincere gratitude from our entire family.
From the bottom of our hearts, we would like to thank the professionals in their field, people with big hearts, and people with a capital letter for saving our beloved pet.:
VOROBYOV ANDREY VASILYEVICH
KABITSKAYA LILIA VALERYEVNA
TO DERBEYEV POLINA EVGENIEVNA
SAVCHENKO ELENA MIKHAILOVNA
A little bit of our history:
With purulent replenishment of the uterus in dogs, a large cavity with pus forms inside the abdomen, which is absorbed into the bloodstream, intoxication occurs. In the absence of adequate treatment, the uterine wall may burst and the pus will flow into the abdominal cavity, purulent peritonitis forms- a deadly disease in which it becomes very difficult to help an animal. (And I know this firsthand: my cat once died of peritonitis).
It was in such a serious condition, when our Baby's uterine wall burst and the peritoneum was already full of pus, that we rushed to Gomel to PoliVet after treatment at two veterinary clinics in Zhlobin (this is a separate story).
Everyone understood that the chances of saving the animal, unfortunately, were too few...
But! Thanks to the golden hands, professionalism, the ability to make decisions quickly and correctly, reliable diagnosis, proper care during the postoperative period, sensitivity and care of the center's specialists, our Lakkula remained alive and feels well (I am writing a review 1.5 months later).
In total, our dog was operated on twice, she spent two days in the hospital and two more weeks under the close supervision of doctors who were ready to help me even remotely, answering my questions at any time of the day.
It's amazing how much people really belong!
When Lucky was in the hospital after the surgery, I was naturally very worried about how she was doing and what was happening to her. But the doctors are great, they called me periodically and told me about her condition.
However, sometimes I didn't have the patience to wait. And here I want to mention the kindest little man, thanks to whose empathy, I could find out at any time what was there and how, LENOCHKA MIKHAILOVNA SAVCHENKO. Thank you very much!
One day, when I was very worried that they weren't calling me (after the second operation) to calm me down, they sent me a video from a surveillance camera that touched me to the core. After watching it, I burst into tears. And what do you think was on that video?
There is a place in the hospital where sick pets lie, which, in my opinion, is very similar to a crib for babies, only instead of wooden twigs, there are metal ones. So the doctor LILECHKA VALERYEVNA is sitting in this crib (hugging), a kind-hearted person, and my Lucky is lying in her arms, recovering from anesthesia. She "squeezes" her there and feels sorry for her. I was just amazed by her good nature.
And the same LILECHKA VALERYEVNA, when my Lucky was supposed to have a blood transfusion (later such a need disappeared), was ready to bring her sister's dogs so that they could become donors for our Lucky. Although no one even asked her about it, out of the goodness of their hearts, on their own initiative. At the time when I was thinking about how to bring someone else's donor dog to Gomel.
One can talk endlessly about competence, professionalism, and the ability to empathize and empathize. After a phone conversation with ANDREY Vasilyevich, I had one thought: why would no one ever explain to you in a "human" hospital the way they do here?
In general, you can write a lot, there are a lot of thoughts, but everything will not come to mind at once)
A few words about the vet clinic itself:
Modern, high-tech, equipped with the latest technology. Everything is neat and tidy.The location is ideal for nonresidents. The administrators are polite, sociable, and friendly.
I applied to this veterinary clinic for the first time, but now I recommend watering only to all my friends who also value their pets.
To summarize:
IF YOU VALUE THE LIVES OF YOUR BELOVED FOUR-LEGGED ONES, DON'T PLAY RUSSIAN ROULETTE WITH THEIR LIVES, TAKE THEM STRAIGHT TO THE WATERING HOLE!!! (from personal experience)
We were satisfied with the visit to the PoliVet veterinary clinic. Special thanks to Dr. Marina Vadimovna Semchina for her work, for the help she provides to our pets. A competent, polite, good-natured specialist.
Good luck and prosperity!
Don't take animals there, ever. The cat died yesterday from an infection that he picked up there in the hospital, the doctors could not say any exact diagnosis, all the few days that he was in the hospital they heard "well, this is most likely how the infection works", no clear plan of action, no clear correct treatment, the cat was getting better every day only worse. And in the couple of days that he was there, they just stripped 700p off us without doing anything much, just droppers and a couple of injections. It's a disgusting clinic.
We turned to the vet clinic on the advice of friends, they, just like us, brought their pet here. We needed the help of qualified specialists, because the issue of our girl's health was very serious. On our first visit, we were scheduled to consult a surgeon. We got an appointment with Ekaterina Alexandrovna Pugacheva. A wonderful and very attentive doctor, immediately sent us for a picture, quickly and clearly decided on further actions and Romanovskaya Lilia Alexandrovna took us again. She is also a very attentive and very concerned doctor for animals. Everything was done quickly, the necessary research was carried out and the result came within a day.
Thank you very much to all the doctors and staff for their well-coordinated work, for the excellent attitude towards visitors and for the fact that the workflow is adjusted and adjusted to the smallest detail.
We recommend this clinic to those whose pets need help, here you will definitely get it!
Yesterday I brought a downed street kitten, your doctors, after taking an X-ray, said that everything was fine with the organs, only a serious fracture, they said to observe for 3 days, which is already strange.We showed an X-ray photo to a doctor from Bobruisk and he immediately saw internal bleeding and an enlarged spleen, we did not have time to take the kitten to the doctor, he died in agony due to the negligence of your doctors, surgeon and radiologist, although I said that there was blood on the diaper, that he was skinny and behaved strangely, thank you "doctors"Your clinic was famous for a high percentage of deaths, who are you recruiting?!
Excellent vetcenter. Attentive and correct attitude begins right at the reception desk. The girls are great fellows!!!! Everything is clear, fast and coordinated. Doctors are real professionals!!!! Thank them very much for their sensitive attitude to pets. They will explain everything, tell you, give recommendations. Many thanks to the doctor Ignatenko E.A. Helped us a lot. Prosperity to your center!!!!!!
They have no disadvantages. Excellent cat, dog and other wedge animals. The girls at the reception are wow, the ultrasound doctor is wah, the doctors are cool and professional, and the cleaner is generally an amazing person - they hiss and growl at her, but she's not even angry. Gomel was lucky.
I pray, all pet owners hear me! On 09/01/2024, we brought our family member to this "miracle clinic"! The cat was 10 months old. The diagnosis is acute urinary retention! The urine was pumped out, an IV was made. They told me to definitely see a nephrologist tomorrow. Signed up. The cat ate, was cheerful, tried to write on latok himself. The second day, we arrived again. The doctor did an ultrasound, nothing critical according to the tests. Again, they pumped out a little urine, the bladder was said to be slightly inflamed. They told me to monitor urine waste if I couldn't pee and take me to the hospital. Day three - the cat neither ate nor drank. They brought me to pump out the urine again. The girl doctor could not help in any way, she inserted the catheter into the paw 4 times, having pierced the entire paw before that. She couldn't drain the urine. They said you need to leave them, do sedation and insert a catheter under it and collect urine. As a result, the "wonderful" doctors failed to insert a urinary catheter. They said they needed an operation - urethrostomy! We insisted on taking all the necessary tests and ultrasound before the operation. They warned that the cat had lung problems. They called us back 40 minutes later and said that the cat was completely healthy and there were no contraindications to surgery! After the operation (in an hour and a half), they will call us back. As a result, after 3 hours we called ourselves... We were told that our cat's heart had stopped, and he had not had surgery... They did intensive care for 25 minutes, the heart was started, he should soon leave and run home himself... But they also told me not to come to them! But we were already near their sinister clinic. The cat was in a terrible state. He never recovered from anesthesia. The intensive care doctor did not come up to us, ran away from us and hid. The staff had no answers to all our questions...
the cat was half alive... We decided to leave it there, under the instruments, since it was very weak. We were in touch with the doctor on duty all night, who suggested that we let the cat go or do sedation... We had one request to them, so that the cat would live until the morning to transfer it
for further treatment to another clinic. He lived until morning and lived for another 10 days, thanks to the wonderful doctors of ANOTHER clinic, who fought with us and corrected the mistakes of this most terrible clinic in our lives! Our ginger has not been with us for 7 days, and we sooo ask, pray and shout, if you love and want to save the lives of your beloved pets, in no case take them to this "morgue"! Animals are being killed here....
Probably the best veterinary clinic in Gomel. Excellent staff, always prompt and remind you, well done. Special thanks to the veterinarian Glushakova, she is the best!
A cat was brought in with a foreign body in its intestines on the first of January. They were quickly accepted, consulted on the spot, and underwent surgery a couple of hours later. Thank you for saving our kitty. I advise everyone!
My acquaintance with the clinic began with a sad event in the life of my pet, but how correctly and competently the specialists of this institution were able to find the words and the necessary support, how quickly and without delay they applied all their medical equipment, knowledge and experience in the treatment of my animal.
We were accompanied by a doctor, Elena Alexandrovna, and not only at a personal appointment, but also gave short advice over the phone. We discussed with her the possibility of treatment and the risks of reversibility of the disease. All consultations were held at a high professional level and in words understandable to the pet owner.
Heartfelt thanks to all the medical staff, the head of this institution for a well-chosen team and personally to Elena Alexandrovna for the opportunity to treat her own animal!
Not even worthy of one star.
We arrived off the record, we were told by phone that off the record there would be expectations of 1-1.5 hours. After sitting for more than 2.5 hours and not waiting, they left. Just wasted time.
Great clinic! The prices are of course space, but there is all the necessary equipment to discuss your beloved pet and very good doctors! A big plus is working around the clock.
We live in Gomel, we brought a Scotsman cat with a flux, looked at it, prescribed antibiotics, and said we need to have an operation to remove the upper teeth. Well, we're OK, they took the money by themselves. The next day, the flux broke out and everything flowed out, they took the cat there, looked at it, said everything was fine, the operation was according to plan. The wound began to heal, the cat ran, jumped and enjoyed life. 09/29/2024 they took him to surgery, the cat was tested and operated on (the upper teeth were removed). After the cat's withdrawal from anesthesia, he became worse, and a day later vomited coffee grounds. They took him urgently, said the cat was completely ill, he needed a transfusion, we found a cat, transfused it, according to the doctors, he felt better, but by the evening his condition worsened. For 3 days, doctors took turns torturing the cat with tests, but they did not understand why he developed internal bleeding. 03.10.2024 the cat died. As a result: dental surgery, but dies for other reasons. We concluded that doctors do not keep documentation of what they prescribe, in what doses, they do not even have a common opinion on the diagnosis and how and what to treat. They can't do tests either. But with all this, your money is very well considered, as for money, then you will be wrapped up to your underpants. Our conclusion on the cat is that the doctors killed the cat during the operation by injecting him with an intolerable drug, and then finished him off trying to figure out what the reason was. And this is a clinic that has a lot of equipment and a laboratory. IF you do not feel sorry for pets and money, then you can go here safely, here you will be helped to part with both of them, for them the pet survived or died = money.
Everything is OK, the cost is great, of course, but this is expected, kind friendly staff, there is a pharmacy inside, the doctor gives clear recommendations not only for treatment, but also for care, I really liked it, I only apply here.)
I go to this clinic only in the rare case when others are not working. There are no normal doctors. The prices are cosmic. The main task of doctors is to come up with diseases for your pet to pump more money out of you.
The impression of visiting the vet clinic was the best. I would like to note the professionalism of the doctors and the well-organized work of the institution. I express my special gratitude to the doctors Vorobyu A.V. and Veres E.S. for the help provided to our Maryse, sensitive attitude to animals. I recommend this clinic to pet owners to receive qualified veterinary care.
Great clinic!
Prompt provision of services, minimum expectations, qualified staff.
I would like to express my gratitude to Evgeny Bondarenko for the high-quality assistance provided!