I bought a dress, very beautiful, my favorite, and the color is just fire!!! But there was a "disaster" when washing stains appeared. The girls helped me a lot!!! We added a few moments to the drawing and saved my dress!!! Huge thanks to them!!! Masters and dreamers!!! Talent!! Then I also bought two dresses from them, I am very happy!!
Good afternoon, the dress was delivered by courier service yesterday.Green 496.The dress is great , It looks great , thank you very much
.I will still order and recommend you.
A wonderful enterprise! You can choose from the availability, or you can order and will be sewn to your size and sent by delivery! The models are interesting, the staff is friendly, will help you choose the right style!
Very beautiful models. Softened flax. The staff is very polite. Everyone will find something suitable for themselves, and they will be very satisfied.
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Мария
Level 7 Local Expert
January 22, 2022
Hello!
I must say right away that in my opinion, Polina's clothes deserve a solid 4, since the composition of the fabrics used in many ways is natural, I only have a corduroy skirt in my sock, unfortunately corduroy particles fall out of the canvas.
And no, the thing was not erased, this fact was discovered by me even when I bought it, but I took a risk ...
In Russia, namely in Moscow, these things are found at an order of magnitude higher cost, the manufacturer is an individual entrepreneur, in Belarus, there is a website and prices are lower there, but Stop!!
Do not rush to save money, I will share my sad experience!!
When I went to the site, I basically already understood what I was looking for and in what size, put things in the basket, placed an order for over 10000,000 rubles, free delivery of SDEC was expected and waited for a response from the store.
The answer was via WhatsApp, I clarified what to do if it did not fit, I was reassured that everything was fast and simple, the refund was at the expense of the buyer..
But no one warned that they are not customer-oriented and do not strive to be transparent!
As a result, when the order came, I paid first, then an example, things turned out to be great, I asked the SDEC how much the refund would cost, they told me that it was not enough and offered to request a return invoice from the seller so that the refund would cost me the same cost and delivery to them.
But naturally, the company Polinushka began to get out of it in every possible way and said that they did not work like that.
The refund for the SDEC cost 700 rubles, at the Russian post 2050 rubles! For 1.5 kg- wow, the cost of fitting!
Fortunately, the girl at sdek went to meet me and it turned out to be 600 for me.
But it doesn't end there! Instead of returning the money by online payment, they decided to return the money by transfer of the Crown, already from Novosibirsk, without specifying the sender, where they require a lot of information about your bank card and it is not clear how they will be used later.. The rationale is that they are like a legal entity, but sorry, the payment was to a private person! - They lied!
Result:I do not advise ordering things there until the store comes out of the shadows and becomes customer-oriented!
And I think the heads of Belarus will have something to do!!
I am a long-time fan of Polina. I already had a few dresses. My most favorite model is "Snowflake" but, unfortunately, this model is no longer being rejected. I ordered a similar model of "Snezhana" and did not regret it! The dress is just super, very beautiful cranberry color. Great flax! I recommend it to everyone who loves flax!!! Thanks a lot to Vera, an employee of the company, for helping with the choice!