For several years in a row, we have been ordering products from the printing house that are very important to us. We are supervised directly by Natalia Martynova and Katerina Bazarova. Firstly, what distinguishes Polycraft from other printing houses is that everything happens quickly, clearly, plus the girls are very attentive and ask leading questions that the customer may not know about and not report. Secondly, to say that they are meeting us halfway is to say nothing! Katerina and Natalia, as 2 superheroines, are not the first time they have helped us out of the most difficult situations, the cause of which we ourselves were. There is a great lack of humanity in other printing houses. I could have been denied my request for one, two. But not these two wonder women. It is such actions that establish strong partnerships and for a long time our company's issue with the printing house has been resolved. A big request to the management of Polycraft is to hold on to these two brave employees. Love, immense respect, rays of kindness to Katerina and Natalia!!!!!
Excellent printing house, good workmanship. We have been working with this organization since 2021, always on time, fast production times. Good prices, many are much more expensive. Definitely, I can recommend the manager Natalia.
Good afternoon! I hasten to leave a review on how the staff of your company does not want to work, to fulfill their direct duties. I explain, your paid advertising for printing graduation albums was highlighted in Google search, great, I left a request with my coordinates. Nothing happened, they didn't call back, they didn't write to Viber. He called one of the working numbers on the site (some of these are not available), the girl replied that she was at lunch now, and as soon as she checked the application, she would call back. We are waiting further, so no one has dialed, today I call back myself again, the girl picked up the phone and said that those who answer your request did not call back and did not write, because we do not make the products for which you applied! It turns out, from where your managers can know what we want to order, if in the application from the site, only the contact information was specified by me, i.e. it turns out that customers' requests are completely ignored. Having fallen for such negligence in my work, I asked for the contact number of the head, which was hung up on the phone, great job!!! The phone number I was talking to: +375293280005
We have been working with the printing house for several years. They never let you down. Printing on time and efficiently. In case of force majeure, they always meet halfway, you can negotiate with understanding and support. We are very pleased with the cooperation. Manager Natalia is a very nice and kind person. He will always help, prompt and place an order on time. Thank you for the high-level work! Sincerely, Akvarelmedia Publishing House
I recommend working with them!
I've been working for 3 years now and everything is always at its best.
I especially want to thank Natalia Martynova. She is always in touch with me and can always tell me how to do it better.
I wish the entire Polycraft team prosperity!!!
I have been working with them for more than 10 years, the quality is always good, they try to comply with deadlines, they are reliable, an excellent company
I have been working with this printing house for several years. I am pleased with the cooperation. They give excellent quality, They hear the customer. I have printed many books, always a decent result
I have been cooperating with this printing house for quite a long time. They always make concessions, disputes are resolved quickly and always in favor of the client. I really like this printing house, I recommend it!
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К
Кристина
Level 3 Local Expert
November 27, 2024
We have repeatedly printed catalogues in your printing house and have always been satisfied! All orders were completed on time, taking into account all our wishes. I would like to express special gratitude to Natalia Martynova's manager. She is not only a very pleasant person, but also a true professional. Natalia gave useful recommendations, especially when creating the catalog cover — it turned out to be very beautiful and stylish! Thank you for your help and quality work. We will contact you again!
This is not the first time we have applied, we print catalogs for our company. The quality of execution is excellent, they go to a meeting on time, promptly place an order when it is lit))). We recommend!!!
ELITE VIEW.
Customer orientation level 0.
The order was made incorrectly, but they refused to fix it.
If you need help and advice in print, then definitely not here.
Good afternoon. I would like to tell you about the quality of printing in this printing house. Always excellent. If necessary, they will make an alarm scan or call for printing. In the 2 years that I applied to the type.Polycraft, I saw only a good attitude towards myself and understanding of the matter on the part
of the printing house staff, I would especially like to highlight the manager Natalia, who always makes contact and grasps on the fly, as they say. I wish you prosperity!
I am glad for those whom Polycraft helped, but my experience is negative. I didn't get any further than trying to place an order. Manager Natalia responds to the client with a delay of 2-4 days, her treatment is not always polite, the information is not always reliable, professionalism is questionable. I suffered and gave up. Maybe other managers in Polycraft are better than Natalia, but there is no desire to check.
Thank you for your help in printing out several colored leaves. The guys are a large Printing center, they were able to give me time, turn on the machines and print quickly. Thanks!
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прокопенко дмитро
Level 12 Local Expert
February 28, 2021
We made the order very well,
I liked everything
Promptly on time, reasonably priced