I can't get through. You can't take a ticket, even if you arrive on duty an hour before the clinic opens, like "in the Stone Age." I personally witnessed how the reception staff ignores the phone. Disregard and indifference. How could people who are so equally negative about their work be accepted into one place 🤷🏻♀️ The polyclinic definitely cannot cope with the volume of patients. And with the onset of the "cold season", etc., children do not have the opportunity to fully recover, because when the child begins to recover, he will pick up something in this place again, because the flow of sick people is enormous and everyone is spinning in the same place (in a small corridor). Please take urgent action. Return the laboratories to the branches of this clinic, so that at least the concentration of the danger of getting sick and getting sick again is less.
The polyclinic is really in demand as needed. Patient care is not coping, some specialists are already scheduled for a month in advance (at least that's what they say in the registry). If the problem of recording by phone arises, then, as in the last century, you have to go in the morning and be on duty in the general morning queue on the street, before opening (about an hour). As for the professionalism of the doctors and medical staff, they are great, they help as best they can (thanks to them).
In general, the clinic is normal, but it has one big BUT! We do a large number of vaccinations on a paid basis outside the calendar. And they paid for them at the checkout.so the cashier is rude, rude in response and snorts and raises her voice all the time! I am sure that everyone who has come across her will subscribe to every word I say. The woman is as unfriendly as possible, responds rudely, refuses to name the cost of vaccines if you are not going to pay for them at the moment, and so on. I can't call it a nightmare in any other word