Gorodskaya Poliklinika № 7
167 reviews
April 26
The doctor was called to the house at 8 a.m. They said the doctor would arrive at our address before 2 p.m. By 2 p.m. there was no one there, and by 5 a.m. the patience ran out and they started dialing again, after 2 calls they answered and said that the doctor usually goes to the house until 20 o'clock and it will be at our address until 20, please wait. The anger let go, but in the evening it got worse, by 20 o'clock no one arrived, today is a working Saturday, and then the holidays, the person fell ill with a high fever, but there is no doctor, just burning, shivering, 39 +, we need a specific reason why the doctor did not arrive at the address. A call follows after working hours, apparently the nurses are picked up, and they give this: Nurse: Has your doctor not arrived? Me: No.. What is the problem? How much longer do I have to wait for him? The nurse: I don't know myself, I asked for the address, she says, so your doctor who was supposed to arrive is working until 2 p.m. Me: So there won't be one? Nurse: How should I know, you'll find out after the holidays, and hangs up. This is the most piggish attitude that has ever been shown to me or my family, there are just no words...
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1
February 11
I came to this clinic for the first time with a fever, I'm sitting under the office, the doctor comes out, asks why I'm sitting here, I say I'm sick, he responds like this: I won't give you anything, I'm angry today. Is this even normal? A sick person came to take sick leave, and they say this. We should all be human, not animals, and animals are even better.
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3
1
May 16
This is the third time I've tried to get to a general practitioner. I always take a ticket in advance of the arrival time and have to wait for 4 or more hours. The doctor sees patients for an hour, then runs off somewhere and so on with everyone. The question arises, then why did they even come up with time stamps if you have to wait for hours?
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1
February 25
To go to the clinic, you need strong nerves. Close the sick leave, it's a quest. If you're sitting in line, they won't accept you, but they will accept another person without question. The office is open until 20.00, the reception ends at 17.30. as a result, there are already 2 coupons on hand, but I did not get to the reception. Several hours have passed.
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1
1
August 24, 2024
This clinic will make a healthy person out of you. Why? It's just that healthy people don't go to clinics, so you'll come in a couple of times and stop.
I got acquainted with this place at the age of 18, twisted my leg, it swelled up. "Well, it's either a crack or ligaments," I think. And I decided to go to the polyclinic, not to the emergency room, something like this idea popped into my head. I hobbled to the surgeon and he stated: "either a crack or ligaments." Thank you, this information is unique in its usefulness. That was the end of the help. But this is a very old story. And it seemed that it had gotten better since then, but...
but today my seat collapsed. My father was given a prescription, which he safely forgot about (because it was already old). The pills are over, but it's okay, the recipe is on hand. You go with a prescription and buy a prescription from a pharmacy, isn't that how it's done? No. They added on the recipe that it is "electronic". What is it, why, and most importantly ***** I do not know. But I know for sure that without a certain green card, they won't sell you a pack of pills for 12p, even when you have a prescription in your hands. I do not know who is to blame, maybe not the staff of the polyclinic, maybe they have such an order from above "innovative implementation of the transcendental
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4
1
December 13, 2024
It's a good clinic. there is a preliminary appointment. the staff is polite. the specialists are competent with a good sense of humor
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2
November 17, 2024
Surprisingly, I put 5. I couldn't get to a therapist for 2 years in a row. There is no queue, there are no coupons. I'm here now.. Empty.. This is how to understand it.. I'm shocked.. My therapist Vyakhereva listened to everything, sent everything to the right place, did a CT scan in a minute, and was vaccinated against the flu in addition. In general, I thought it would be like usual: hassle, queue, but here everything was super professionally done. I'm surprised myself.. So 5 stars. Maybe it was just lucky, but they still served and helped with high quality
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3
1
January 31
Over the past five years, there have been very good developments in terms of patient care.The electronic queue helps a lot.There are even not bad specialists
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1
January 3
I would like to express my gratitude to Soldatenko V.O. for his competence, attentiveness and courtesy. Maybe I was just lucky. It all depends on the people and their behavior. Good luck to all.
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2
2
October 23, 2024
It is difficult to get to the doctor, but it is possible, besides, half of the staff simply does not exist, and they understand diseases with difficulty, after queuing for a coupon, you still need to stand in line for a card, when re-recording, you also need to stand in line for a card, but they do not give you hands, but they carry you to the office and not always they manage to do it in a timely manner. Doctors are rude, but the kindest are the heads of departments when it comes to them.
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3
March 24
I have been visiting this institution for more than 15 years! There are not enough doctors. Good specialists don't stay long. I want doctors to be appreciated and respected!
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July 23, 2024
There are adequate doctors, but most do not have staff. He screams like he's not normal, blaming his problems on the person who sees him for the first time. I want to pay special attention to the aunts from the registry and the help desk. An inadequate plump girl with glasses made a scandal out of the blue. Although the situation was in need to consult a doctor as written in the instructions of any drug, but they absolutely don't give a shit. Do not go to this clinic, save your nerves!!! HORROR, they won't help you here.
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May 20, 2024
I want to say a huge thank you to all the staff of the polyclinic and, in particular, to convey sincere words of gratitude to Soldatenko Vladimir Olegovich and Kapitsa Evgeny Viktorovich, for their professionalism, dedication to their profession and for the great help throughout my long-term treatment. It is a great happiness that I happened to fall into the hands of such competent specialists. I bow low to you from the bottom of my heart, prosperity and well-being.
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2
6
March 11, 2024
I am especially grateful to Victoria Zhivolevskaya for introducing my pregnancy))) my pregnancy went perfectly)) Victoria carefully examines, this is a huge plus)) reports the results of the tests on time)) thank you very much))) the attitude towards me was just perfect, caring, accurate, professional) girlfriends who were also observed during Victoria's pregnancy say the same thing)
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3
5
December 12, 2023
I sincerely express my gratitude to the head of the therapeutic department, Galina Nikolaevna Vikhareva, for her high professionalism and conscientious attitude to
their duties, friendly attitude towards patients. I wish you good health and success in your sought-after work!
Regarding the observance of sanitary norms and rules - a strong two.The management does not provide the nurses with PVC gloves for cleaning, they work in medical gloves, which cannot be put on after removal, so they take the door handles in gloves to get into the room, thereby transferring the infection from the floor. A mop for washing the floor of the Soviet Union. The nurses of the treatment room for blood collection from the finger should be sent back to the medical school for the study of the subject of ethics of behavior with patients (it feels like they are the owners of this clinic) - I do not know what kind of specialists they are, but the behavior is boorish. After the comments, nothing changes. I would like to say a big thank you to all the doctors for their hard work. And the managers of this clinic should work on the disadvantages.
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2
8
May 17
I came to Khrushchev's therapist, at the reception, when I was telling her what had happened, she interrupted me and began discussing another patient with her colleague. I was not given sick leave (although I had an infectious disease and was taking antibiotics), and when I went to another clinic, the doctor was shocked that I was not sent on sick leave.
In general, the examination took about 40 minutes, by which time a huge queue had already gathered, everyone was unhappy that the examination of one patient lasted so long.
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June 23, 2024
Thank you very much to the doctors of the antenatal clinic for the management of pregnancy (Zhivolevskaya V, Miskevich E)!
It's always nice to come to an appointment, ultrasound and tests are scheduled on time, and the specialists are all very sensitive
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3
3
April 4, 2024
There are solid disadvantages in the clinic. I am a rare guest, but as soon as you need to go there, the question is how to tune in to such a service. Rudeness, raised tone, indifference to patients are killing everything that the country has been striving for for many years. There is no collective from the word at all, everyone speaks for himself. I haven't been to the clinic for 5 years, but I remembered what kind of service there was. I had to apply, but nothing has changed in 5 years. The card was lost, the tone did not change, I would not have gone there, but no one canceled the examinations and statements. A month later, I applied for an extract again, they could not find the card in the institution, and not all the tests were found. The conclusion is that there is no order, the head does not understand what he is doing.
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6
2
August 24, 2024
Incompetent doctors. Therapists who can examine one person for an hour and other doctors who absolutely do not care about work and can even send someone somewhere. I see absolutely no point in coming here, because no one will even prescribe normal treatment.
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1
1
February 23
Considering that it's free, I'll give you a five!
I got to the right place: tests, X-rays, neurologist. With minimal waiting by electronic queue.
Everything is unexpectedly polite and calm. People in Belarus are the most valuable things!
I was given a sick leave without any problems)
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December 29, 2024
Despite the fact that the healthcare system leaves much to be desired, but the people working here are good
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1
August 10, 2024
The work in the polyclinic has improved. New competent young doctors have appeared! The administrator works well on help. I quickly picked up a convenient ticket. An answering machine on the dialer for help is convenient.
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1
April 28
Terrible public service. The cards disappear in an unknown direction. I already have about 10 of them there.
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April 23, 2024
It's just a horror, you sit for 2 hours, and doctors call people without a coupon and out of turn , serve for 40 minutes, and the rudeness is beyond when you enter the courtesy room zero, the manner of conversation as if you owe them money, and did not come for help, after such a reception you do not want to get involved at all with such doctors , I 'd rather be at home with a fever
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8
2
January 18, 2024
I have to be here a couple of times a year: to the therapist and for tests. I wouldn't call it a bad clinic. I have never met outright rudeness, I sat for tests even during rush hours for a maximum of 30 minutes (which is OK for free). Yes, you have to sit and wait for a doctor even on a coupon, a lot of people, bureaucracy, lost the card in the first year, but for free it is tolerable. It is physically impossible to serve so many people efficiently.
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1
3
December 13, 2024
A normal renovated polyclinic, the work of doctors is worthy of respect
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July 16, 2024
Terrible clinic! Constant queues to specialists, lack of doctors. The only good thing (for this 3 points, not 2) is the friendly staff at the help desk, trying to help.
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1
August 8, 2024
Surprisingly, everything is fast. Queues are acceptable. The electronic queue is just a bomb, no more I just ask
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July 17, 2024
The polyclinic is open from 7 a.m., the office is pre-medical from 7 a.m., and to get an extract, you need to wait for 7.30 when the registry starts working
Why then open a pre-medical office from 7 to work?
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1
January 20, 2024
There is no work schedule at all.Should I print something?I had to get tested on my day off.On Saturday, from 8 to 9, everyone was standing in the cold, and even the pensioner was not allowed to be pushed out.Horror.When the girl from the registry came in, she said to contact the help desk, but it was unclear why... Stupid.
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4
December 24, 2024
How to pour water from a bucket over the effect after this wash.. Coins got stuck a couple of times.
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1
September 21, 2023
A terrible scoop... Anyone who wants to remember the USSR is welcome! You can die in the queue without waiting for an appointment. Every time you get here, you realize that it couldn't be worse!
When will something change? Is there at least one person in the healthcare system who cares about his own people? He supports and provides for you! When will you stop confusing quantitative indicators with qualitative ones??? Put things in order after all!!!
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9
4
December 10, 2024
There are friendly doctors there, a doctor from God vikharev
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1
November 16, 2024
There are no specialist doctors at all. The queues are huge. But those who are trying very hard.
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May 15
Inside there is a pharmacy with delicious muesli
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November 25, 2024
A completely normal clinic. As everyone has both pros and cons
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July 24, 2023
The polyclinic is a nightmare, here not only when you get sick,,,, you don't want to go,,, foolishly,,,, they won't help anyway,,,, and they also call for medical examination,,,, except to take tests,,,, there are no specialists, there were no,, and probably there won't be,,, and coupons for examination in other clinics can not be achieved, I am registered,, diabetes,,, I came with a request to send for an ultrasound of the abdominal cavity,, they said it was not done on a free basis,,, I am a pensioner, diabetes mellitus, it is not done,,,, so free medicine)))))) Where?
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14
2
October 27, 2023
"My trip to this clinic turned out to be an exciting adventure. The doctors there act like real stars of the show - everything is on the level 'Come out, presenters!' And the questions of the organization and effectiveness of the services provided left me completely perplexed, as if I was in an episode of the TV series "Mysterious Cases in Medicine". I also unexpectedly discovered that they possess the art of magic - money disappears as if by magic! I hope they will soon master the art of medicine as well as the art of a spectacular show!"
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4
1
May 3, 2023
A small polyclinic, there are no highly specialized doctors. It's like everywhere else. But I would like to note that there is excellent gynecology here. All the girls are good doctors, I liked pregnancy management 👍
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5
1
June 10, 2024
She copes well with the task assigned to her, but it is better to check with the doctor once again the necessary information.
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3
August 16, 2023
I would like to express my gratitude to the doctor of Zhivolevskaya Victoria Valeryevna and the nurse working with her for her professionalism and sensitive attitude to patients!!!!!
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6
2
January 9, 2024
The staff would like to be more friendly. I understand that working with people is not the best job, but at least not to be rude and answer questions adequately.
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3
1
November 8, 2024
To be honest, I don't know about the service, but the sanitary condition is below the baseboard
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1
September 20, 2023
An ordinary polyclinic, with a fresh renovation. Everything is like everywhere else, queues, people, workers. There is a convenient electronic queue in the laboratory.
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4
1
March 1, 2024
the queue is slow , we have been sitting in one office for several hours , one person is admitted for an hour , is this normal ?
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3
1
July 15, 2023
The biggest problem is there are few doctors and many patients. Even if you have a ticket, there is a live queue. There are not enough specialized doctors. But now everything is much more organized than before.
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3
2
June 7, 2024
I have registered for the service. We lost the card. I barely took a sick leave. What else can I say...?
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3
June 22, 2023
A good children's clinic. There have never been any problems with the record or with the doctors. Special thanks to pediatrician Stashevskaya. A wonderful doctor!
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7
April 10, 2024
I liked being treated here.Good doctors tried to help me.
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1
3
December 2, 2024
It's already getting better
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