A bloody horror, not a clinic. I will share some situations that surprised me unpleasantly.
I called a doctor at home — the temperature was under 40 (there was purulent sore throat). I'm sitting at home, waiting for several hours, and then they call from the clinic — they ask me to come myself. And I feel REALLY bad. You can imagine the condition at such a temperature. So I came somehow.
The second case. I came to the doctor on duty to get the tick out. They were sent to the BSMB because they do not have the "necessary tools" (they turned out to be tweezers and alcohol). The BSMP did everything in a minute. Thanks for the help.
Well, in general, the work is terrible. The technique works every other time. I came for help today, and they tell me: "Come back in a week, our computers don't work." Thank you for your wonderful service.
I came to donate blood here, since the consultation moved and for the first time they allowed those who live closer to this clinic to donate blood there, as the laboratory is located there.
It was not very convenient for me to go to a consultation at the 9th month. And I came here. I went into the office. And there are usually 3 employees. 1 takes pieces of paper and writes them down, 2 take blood. This time there were 5. One took papers, another took blood, and 3 were sitting on the couch waving their legs. Complaints began with dissatisfied people, I came to donate blood here, I had to go to a consultation. I explained that they were allowed to take it there (and in principle, it makes sense for me to go somewhere far away if he comes here anyway for tests from the consultation), they were confused for a while. And I sat down to donate blood.
And those 3 girls sitting on the couch began their stories "and I went through the whole city pregnant" and in a similar spirit. And it was obvious from the form that one of them was a nurse at all. I'm sorry, but I came to donate blood. And not to listen to these people sitting and discussing who went where pregnant. They laughed all over the office. What if they had distracted the one who takes the blood? Generally unpleasant personalities
2) there was also a situation, there were a lot of people, the queue stood and went to hand over. I'm coming in. And these people were not satisfied with the fact that the paper in the corner was wet. They didn't accept it. They didn't tell me what to do. I explained that I couldn't get a referral. I took it to the LCD, and it's 10 minutes before the laboratory closes. They didn't care. I went to the second reception. They said there was nothing we could do to help. I ran to the laboratory at 4. I started explaining the situation there. (Time is running out, this elevator will take two years to go, I had to run on foot for 9 months) There were two girls in the lab. I explained everything, showed the direction. They were surprised why the laboratory responded in such a way that the wet corner did not wash away either the data or what kind of analysis should be taken. Everything was in place. They gave me a new referral. Thanks for that.
But the lab is a bit boorish
It's just a nightmare! My mother, an elderly man, suffers from pain in her spine! She turned to the surgeon and received a dismissive attitude to the place of proper care. The doctor just ignored all my mom's words and did me a favor by giving me a referral for an X-ray! The situation was repeated in the radiologist's office, as well as with the radiologist! It is simply incomprehensible to the mind how our "doctors" treat the elderly!!!!