I didn't like the attitude towards my client. I came to the store around 22.00, chose promotional items for Korean cosmetics. I'm collecting a gift for a girl in an orphanage, so I want to collect as much as possible. I went to the cashier, the girl asked if I needed to create a discount card, I answered in the negative. And the amount turned out to be two times higher. I asked why, because this is a promotional product.
She replied, "I can't tell every customer that there is no discount without a card," I was alone in the store.
It is a pity that the store employee can only say this after she has punched the product, and not before.
I really liked the store itself, there are a lot of interesting products that cannot be found. The store is not big, but the assortment is decent. If there were an online store in the Republic of Belarus, it would be great!
I would like to express my gratitude to consultant Alyosha for her responsiveness and attentiveness to clients. There was an unpleasant situation with the product, which, unfortunately, was not resolved. But Alesya explained everything in a human way and offered several solutions to the problem. Thanks to her, I left in a good mood despite the current situation.
She left this store in a bad mood. The "Girlfriend" of the seller's attitude to customers is "buy and disappear". She grabbed the product and muttered something (probably the braces were in the way), punched another price not the same as on the price tag, she muttered something again to my question, I am a well-hearing person, but please take employees who do not have problems with conversation, diction, and swallowing words. I DO NOT RECOMMEND THIS STORE TO ANYONE, there are many other positive ones in Minsk
Unfortunately, she left in a bad mood. The woman at the checkout is extremely unfriendly. I am very disappointed with the quality of service.
The situation that happened is absurd. I scored 15p with kopecks, gave 15 and offered another 5 rubles, because there was nothing less, it would seem, but I have not seen anywhere else to snort and ask the client in an arrogant tone where to find the change for her. As a result, the cashier punched her some kind of discount, which no one even asked for, and then says: "Don't you want to say thank you that I gave you a discount?" Should I say thank you for the rudeness and the discount that I didn't ask for and wasn't even notified about? Interesting). Because of her, the whole impression of the store is ruined, there is no desire to come again.
There are a lot of interesting products in the store. In addition to cosmetics, snacks are sold.
The impression was spoiled by the seller at the checkout, who, when asked about the difference in the cost of toothpaste at the checkout and on the shelves, raised her voice and began to tell that in all stores the yellow price tag works only with the store card: "Both in the neighbors and in Santa!" I think it would be possible to talk about the benefits of a bonus card in a more relaxed manner.
I really didn't like the attitude towards the buyer! The price is crossed out on the price tag and the discounted price is indicated, I found out at the checkout that I need to read the small print, because the discounted price on the loyalty card. It seemed to me that it looked like a hoax! So write in the same big letters that discounts are only on the loyalty card! Very unpleasant!!! I will not visit this store myself! I am writing only for people to understand that discounts in this store are ONLY BASED on a LOYALTY CARD! AND IF THERE IS NO CARD, SEE THE PRICES THAT ARE CROSSED OUT!!!
Thank you very much to Deputy Manager Yulia!!!I was delighted! Julia told me everything in detail about the products I am interested in, a very polite and attentive girl!
I want to complain!!
I went to the girlfriend's today with my friends, just to pick up, I didn't plan to buy anything. Nothing foreshadowed trouble when deputy manager Yulia came up to us, and I just couldn't leave without shopping!! A very friendly girl, told everything, showed, explained, smiled at all 32! I ran out of mist on the shelf, went to the warehouse and brought 3!, to me and my girlfriends! I advise you not to go on payday, you will stay with cosmetics and mist instead of food..
The text on the price tag is very strangely composed. In my understanding, if the price is crossed out, then I can buy at the set price. Without reading the fine print, I came to the cashier, where they told me, in a very raised tone: "it also says that this price is with a loyalty card." I had to abandon this product, a very unpleasant incident.
The question is, if a person has vision problems or is visually impaired, he should not visit this store (because he will only get rudeness from consultants)?
I was looking for a great store for a face cream and it was available here, thanks to the store for the good products. The staff is helpful and pleasant. And a bonus for nice prices.
I bought blush. On the way, after some time, I discovered that they had crumbled. And this is in the purse where they were lying peacefully. She's back. I tried to explain that I didn't drop them anywhere. They didn't believe me. Rather, they hinted very convincingly that they could not crumble just like that. We cannot accept the goods because they were released in normal condition. They're probably right about that part. Question: what kind of quality does the store sell products if they can't even get home. I left some grief-blush on the cash register. Let them use it. I don't need such a "girlfriend".
The price on the price tag in the hall and at the checkout does not match. Buying cosmetics should bring joy, not that's all. It's not worth wasting time on this store
I was in the store today and wanted to buy a body cream for the promotion, but at the checkout the seller punched not only that at full cost, but also did not ask about the bonus card and did not even offer to get it in its absence, and in general half of the goods on the shelves are with price tags from completely different positions or there are none at all and this is not for the first time already.
Change the price tags!! People with poor eyesight have problems, the inscription in small print is not always readable, the price on the price tag under the product is not correct without a loyalty card, and only when reading the same text in small print can you find out the REAL value of the product!
more than one consultant ! it's just terrible, I came to choose a new perfume for myself and wanted to use the help of a consultant) I didn't find one person, only one who was standing at the checkout with a queue. It's just terrible! In all the stores that I visited, there was at least one person who was on the floor, but there was no one in this store
The woman at the checkout is as unfriendly as possible, she smacked her lips at the refusal to make a bonus card. I didn't even offer a package. The discount system is designed strangely, you need to read the fine print that the discount is on the loyalty card, and the seller did not even announce the price. they were dissatisfied(
The cashier was completely unfriendly. The girls from the hall handed out flyers about the discount, the discount did not break through at the checkout. They asked for clarification, which they received "rolled eyes" Ruined the whole impression of the store.
We came to the store, the staff turned out to be very polite and friendly, I did not see the boorish saleswoman from the reviews, I hope she was fired, apparently they read the reviews
I guess I was lucky. I didn't meet a rude woman at the checkout)))
A good choice. The cashier girl was very polite. We issued a card and made a discount.
make normal price tags, without this stupid signature, that the promotional price is only on the loyalty card))))
this is misleading buyers, to sue such people!!