Pochta Global
Directions
Causeway Bay
266 m
43 reviews
December 11, 2024
I made an order for household appliances. As a result, the goods were not delivered (at first they wrote that everything was fine, just a delay, then that there were problems at customs, then various other reasons). As a result, after a month (or two) of waiting, I asked for a refund. Then there was another kilometer of correspondence with the support service. But all without result. The money was never returned. The service of the bank "chargeback" helped - I wrote an application to my bank, attached all the documents and correspondence, as a result, my bank returned the money to me. And yet - the first thought was to sue them (then there would be a refund of the advance and a penalty) BUT when you send a payment through the site, you do not know who you are sending them to (the bank replied to my request that it also did not see which company the money eventually went to), so the court is not an option. That's the perfect way they work.
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1
March 8, 2024
I am satisfied with the work of the service on 9 out of 10.
Good that:
The package arrived in 2 weeks from Germany
Everything has arrived in one piece
The support answered my questions promptly. And almost always it was my questions that were answered, and not just a piece of a poorly suitable script.
Well, the price tag. 6s small tr for 11 kg -🔥
Disadvantages
The second layer of packaging for $ 5 was either forgotten or assembled very conditionally, so I didn't even see it. But since everything is intact, it is globally ok.
And the need for inspection simply because of the rules for pulling out of the delivery of a terrible and terrible guitar cable prohibited for shipment also turned out to be unexpected. (Although everything is in the rules and fair, but damn)
So 9 out of 10.
Satisfied. I still plan to use it
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1
1
November 27, 2023
For me, there have been no other options for ordering my favorite clothing and electronics brands in Europe for a long time, except for Mail Global. Through the service, it is not only convenient to do this, but also profitable, because I watched the same smartphones - we get more expensive, because of the markups for retail sales and stores in Russia. They bring it fast enough, sometimes it takes longer from Alik, while everything is of original quality and without the risk of getting counterfeit.
See original · Русский