I have always used the services of this post office. Always responsive and polite operators pleased with the service. In November, I went to pay for electric energy at 15-50. I waited until the only customer was served. And then the question comes to me - "what did you want?" I replied to pay. And then just like cold water - "that's it, we accept payment until 14.⁰⁰" And did not accept it, although there was no one and they work until 17.⁰⁰
After the Russian Post, it's trash. Maybe the people who live here are used to it, but the service is not working, they could not find the parcel for several days. The women who work there are dissatisfied with something, they don't treat people very well. Once we stood in line for 30 minutes, then the girl says "a car is coming to me" and closes the branch for 15 minutes - is this even normal? It was work time, not a break. I think that first you need to let go of the people who are standing in line, and then take the car (especially since there were pensioners, they would have been accepted, but not).
There were also several people in front of me, a female employee was sorting out some kind of parcel and only then began to receive people, that is, at least 5 people were waiting for her. First you need to let people go, and then deal with the parcel, as some people were in a hurry and could not wait long.
It performs its functions, but there is room to grow! The service is at the level of the 80s (the comparison is not for the better). Digitalization would be by the way!
I have been using the services of this department for many years. Infinitely kind and polite, responsive and generous Alla Konstantinovna with a soft and pleasant smile, constantly serves customers. Pleasant communication and fast service are only five stars!
regular mail here you can pay for utilities, it is possible to get a pension, send something to buy basic household goods, well, I advise everyone a normal place, but there are always queues