I very rarely use the services of this particular post office, and as soon as I do, problems always arise. They can take double payment from one receipt.... This time they paid for electricity to a completely different personal account, because they probably don't even read the last name and initials in the computer, now they will have to go and try to get their money back.....
Very slow grandmothers. they are used to being persuaded from savdepia.
I advise you to recruit a staff of younger employees so that they move and appreciate the work.