Play4x.by - rent PlayStation
Address
Grodna, Savieckaja Street, 17офис 203, этаж 2
Business hours
Open until 18:00
Directions
Ablasnoje abjadnannie prafsajuzaw
290 m
1 review
August 6, 2023
I made the order via Instagram, I clarified whether the games and the console of interest were available. They said that you can rent it right today, wait approximately from 17 to 18. At 19, they called me and said that due to the circumstances they would be able to deliver either that day, but late in the evening, or tomorrow. I agreed to a late delivery in the range from 22 to 23.
I got a call at 22:18, but because of the "do not disturb" mode on the phone, I missed the call, called back as I noticed, but they did not pick up the phone, I thought that the person just decided to bring it tomorrow, since I did not answer. As a result, no calls the next day. I called myself. They said they had already left the city and the nearest time they could was from 15 to 16. I agreed. I'm waiting.
At 16:15, I call on my own to clarify whether they will arrive. As a result, something is wrong again and they will only be able to do it for an hour. I already had plans, so I asked if it was possible in the evening, to which I was told that only until 18, because after 18 it was already late, adding that they were working on their day off for me, although I waited from Saturday afternoon until late at night and was not to blame for the fact that the person could not estimate the time he needs to bring the console)
To my indignation, the owner just started talking into the phone in raised tones without stopping: "ARE WE CANCELING? ARE we CANCELING?" interrupting me. Instead of cornyly offering another delivery time, for example on Monday and cornyly apologizing for the current situation. I give 1 star because 0 is not allowed. As a result, the service was not rendered, time was wasted.
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