Planeta SPA
116 reviews
October 23
We had a great time. A wonderful place to relax. The room is very compact and comfortable. Sauna and hammam, jaeuzi, relaxation room with tea and, salt room and massage. In general, we will definitely come back here.
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November 19
We visited the thermal complex with my husband + an hour massage. I liked everything except the hammam, it smells damp.The Finnish sauna and Jacuzzi are all good.
We were waiting for a massage more, of course, and were not disappointed in it.
Master Anastasia and Alexander are experts in their field.Of course, the equipment pleased everyone , they came out refreshed, charged and happy. We recommend you to visit . Let's come for a massage again 👍☺️
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May 14
A great place and the best specialists. It is not the first year that we have been visiting your Spa with the whole family. My husband gave me a certificate for 10 massage sessions. I went to all the masters of the salon to choose a specialist who is close in spirit, but I want to note that all the specialists are simply the best. I definitely began to feel better after the massage course, now I go once a month and feel how my quality of life has improved and I forgot about migraines. And I also learned a lot from each massage therapist at the session for my and my family's health. A very cozy place where you relax and reboot your head! A nice price tag and simply fantastic spa programs.Thank you for being there. I wish you more satisfied customers and a great mood!prosperity to you and inspiration for new spa programs:) Because my husband and I have already tried all the services in your salon, we are waiting for new items :)
It's great when there is such a heavenly place near the house 🥰🫶🏻💣
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May 13
A great place to relax
We rested on 11.05, steamed well, rested body and soul during the massage. Among the advantages: price, Friendly atmosphere, unreal baths, warm water in the Jacuzzi, cleanliness, the administrator and massage therapists are professionals, everything is friendly and well-established. The disadvantages are minor, they left rested and in a good mood! We recommend the place and we will return ourselves
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June 11
The staff is polite and friendly. The quality is excellent, I liked the SPA, there are not many people in the place, there is a Jacuzzi, water, tea, where to sit, where to sweat and several types of showers
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June 2
We visit the complex with the whole family, last time we were on June 1, we are pleased with the development of this place. Everything is great, the staff is always friendly, saunas, the atmosphere is so good.
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2
February 17
We were at the Duo spa program
Pros: pleasant receptionist, warm bath and hammam, good massage, pleasant locker room, there is water
Cons: a cold Jacuzzi, the hammam smells damp, a strange shower of impressions, I did not like it, there is mold, salt in the salt room is only on the walls, which is fundamentally wrong if you perceive the salt room not just as an ordinary room with armchairs, but speleotherapy: salt is not sprayed into the air, as in salt rooms at institutions health care
I give 4 stars for the fact that I still managed to relax, relax
But for this price, the spa program wanted more
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January 14
I was very pleased with the spa treatment in the Rassoul Hammam with body peeling with a Kese glove. Special thanks to Master Sergey. During the procedure, everything was done carefully, gently. And most importantly, there were no unnecessary conversations during the procedure.
The atmosphere at the entrance to the center immediately seemed not presentable enough, such an urban swimming pool with a setting. But everything changed as soon as I went with the master to the room where the procedure itself would take place.
Enjoying the time for yourself was great! Thanks again! I recommend it to everyone! I'll come again!
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January 15
We had a great rest with a friend in the salt room! Pleasant quiet music, calm light, comfortable deck chairs and blankets. Everything you need for a relaxing holiday and communication is also beneficial for your health.Complete relaxation from the daily hustle and bustle. We are very glad that we have chosen such a place for communication. Special thanks to the girl at the reception for her attentive attitude to customers
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May 6
Not far from home, I decided to find a spa for regular visits. I have a subscription, according to which I signed up for a vacation in the aqua-thermal zone. The purpose of the visit was to get to know the place and then go not only to the spa area, but also to massages with your spouse. However, the acquaintance did not go well. Ekaterina, the receptionist, met me, took me to the locker room in street shoes, explained everything fluently. At the same time, I expected to receive at least a towel and disposable slippers, because they did not explain on the phone that this was not provided. Moreover, Ekaterina did not even offer to purchase it for an additional fee, i.e. such a careless attitude towards the guest, they say, she will figure it out somehow. In fact, I just went into the locker room and came out with the understanding that I had nothing with me. Then I returned to the reception and clarified why the administrators did not tell me that I had to bring everything with me, she answered with a question, what should I do, and that I was going to the spa and should understand it myself. As a result, I refused to visit, and only at that moment did I find out that personal hygiene items can still be purchased at the reception. But for some reason Ekaterina did not offer them to me at the entrance, and then a thought followed in the spirit of "what do you want from a visit for 20 BYN? Also, so that it is included?" And here 20 BYN, I still did not understand, I suppose this is how a one-time subscription visit is estimated. Is this even a normal admin comment?? It sounded very cavalier. I appeal to the director:
As a client with the intention of carrying money to the cashier of your business for services from your spa menu, as well as as a person with management experience, I can note that the administrator Ekaterina is not interested in the return of the client, is not interested in increasing sales of your spa center, her approach is COMPLETELY NOT CUSTOMER-ORIENTED. The administrator, who takes care of the guests, seeing an unprepared guest, will offer options at the entrance (purchase for an additional fee) so that the guest's rest is comfortable. I repeat, I had intentions to go on a regular basis not only on a subscription basis, but to purchase other services! Unfortunately, businesses often lose customers and profits because of this kind of employee work. It seems like a small thing, but the administrator Ekaterina has worked in such a way that there is no desire to return.
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June 9
It's a wonderful place. Everything is clean and tidy and stylish. Friendly staff and a large list of massages to choose from
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2
February 24
I recently visited Planet Spa with a gift certificate.I really liked the program, which includes steaming in Rasul Hammam, tea ceremony, scrubbing.Special thanks to the masters Anastasia and Polina for the facial and body massage.A very fragrant essential oil was selected for body massage.Three hours flew by unnoticed.I received the maximum charge of vivacity and energy from all the procedures.
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3
May 12
We were at the Duet spa program, we really liked it, everything is clean, nice and cozy, you can drink tea in the recreation room, very pleasant staff, we will definitely come back!
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2
April 9
A wonderful place to relax and have fun!
Suana, hammam, Jacuzzi, massage and a pleasant tea party!!!
Masseuse girls are super!
The receptionist is very friendly!
We will definitely visit this place again!
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March 3
On March 2, my husband and I were on the program Two nymphs and we really liked it! This is our first visit to the SPA, which, thanks to Alexander, was a great pleasure. A very sensitive person, he suggested everything and helped us feel "at ease". To the extent of pleasant communication, a little humor, at the right moment he gave information about what to do next. In a word, a Master and a Professional. Even my husband, who does not know how to relax and was alien to such procedures, appreciated and was satisfied and grateful. Thank you, Alexander and Praneta SPA, we will be back!
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December 24, 2023
On December 23, I was at the SPA program of Shadone. My impressions are very positive. Polite, pleasant staff who can prompt, explain and offer help in time. Special thanks to the massage master, who gave me massages and facial treatments that day. Unfortunately, I forgot your name, please excuse me. I will definitely come to Planet Spa, hopefully more than once. Happy New Year to all salon staff.
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October 26
The wife is very pleased with the visit, goes to Lydia's massage on a weekly basis.
A wonderful and polite master, a highly qualified specialist.
The service in the salon is at a high level, pleasant atmosphere, cleanliness and comfort.
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January 4
A day dedicated to yourself, or 33 pleasures
I liked everything very much. I was on the ALL INCLUSIVE SPA program. Hammam-tea ceremony-body peeling-body wrap-body massage, facial massage, head massage-face mask-hand paraffin therapy-salt cave. A total of 6 hours) full reboot. Many thanks to Master Sergey. I recommend 🙂
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April 3
We rested in a closed thermal complex, we liked everything, the hammam is excellent, the Jacuzzi is large, we rested well. But, I was confused by the toilet and the tiny locker room, which are located on the common corridor, I had to wrap towels and go out
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March 17
We were at the SPA on the weekend. In general, it's fine, but it's not cleaned up and smells like mold in a student's public shower, which is the only one in the whole building. There are piles of hair lying on the floor in the wardrobe. There is mold in the hammam, the smell is terrible. The Jacuzzi is cold and there are red deposits on the grilles around the perimeter. The shower of impressions- part of the taps is non-working, the water flows past the human body. If you put things in order and clean, you can still visit, but at the moment the impression is not very good.
Plus: the sauna is great.
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4
June 9
Excellent Spa, I go regularly to all sports. Jacuzzi, sauna, salt cave - everything is on top. Friendly and courteous staff will always help. <3
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1
May 19
We were with a friend at the "mitten of Kesse" complex. It's just magical! Thanks to the masters Alexander and Anastasia)) We will definitely come again!
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2
July 5, 2023
Была на массаже у Полины. Один из лучших массажистов из всех, у кого была в последнее время! Во-первых, Полина делает очень качественный массаж, а во-вторых, дает грамотные и полезные советы насчет тела вообще. Благодаря Полине стала намного лучше себя чувствовать и внимательнее относиться к своему организму. Полина - золото! С удовольствием продолжу ходить к ней на массаж!
5
August 18, 2023
Прекрасное место, хороший интерьер, вежливое, профессиональное общение персонала, все рассказали, максимально индивидуальный подход. Мастер по массажу работающий 9 августа лучший 👍
2
March 5, 2023
Очень милое место.
Финская парная и хамам дополнены объёмным джакузи и хитрым душем с 4 режимами. К услугам отдыхающих комната отдыха с телевизором, где можно присесть выпить чаю - его можно заказать у администратора. Чай, к слову, в ассортименте.
Потом был общий массаж, закончившийся массажем головы - очень приятно.
И напоследок - соляная комната и бокал глинтвейна.
Вот такой комплекс услуг мне был представлен по сертификату, подаренному на Новый год. Мне всё понравилось, планирую вернуться вместе с подругами.
5
January 30
I am extremely disappointed with the attitude of the management of this organization towards its clients. We were presented with a birthday certificate, it was not possible to visit this SPA within the specified time frame for good reasons. One week after the end of the certificate, the visit was refused. It turns out that they received the money, but did not provide the service. Customer focus is zero. I do not recommend visiting.
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5
September 24
I really liked the Spa. I had a wonderful two hours of time. Thanks to the masters!
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May 22
Planet SPA is my favorite time to spend. I have experience and can compare it . People work with a soul, with knowledge of the matter, professionally.
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3
October 13
Very comfortable, pleasant atmosphere, polite staff
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2
March 17
My friend and I visited the Duo spa program
We were very satisfied, the water-thermal complex, massage, everything is on top!
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May 11
In general, it's not bad, you can go, but there are a lot of nuances (a lot does not work, the quality is already lame, there is mold, no locker rooms)
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May 19, 2022
Были на спа программе на двоих, провели все показали ,чай предложили на выбор ,джакузи большой но не очень чистый ,баня финская понравилась и хамам ,душ впечатлений не о чем если честно ,нормально попариться не дали и ровно через час позвали на массаж ,пришлось быстро мыться и собираться Массаж в целом понравился .После массажа была соляная комната, странное место со странным запахом . Оценка такая потому что чистота там оставляет желать лучшего ,место где нет полотенец уже пугает ,впечатления не очень второй раз точно туда не пойдем
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January 28
Well, it's a good place. As for the atmosphere, everything is fine . But it's also an appropriate name. Planet spa the word planet means that a lot. Good luck!
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2
May 14
I expected more, the normal option is to go to the sauna + massage for a cheap price, for one time. The service is average.
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June 8
Great place, great massage and x aquathermal zone
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August 17
I like it! Clean, cozy, professional.
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July 7
It's a great place. I recommend it! A good Jacuzzi, saunas of two types: Finnish and Roman. A calm environment for relaxation.
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February 11
We were in the thermal complex
The hammam stinks of mold(
There is only one toilet for the entire spa, that is, you need to stand in a wet swimsuit in a cold corridor and wait for your turn
There is no feeling of cleanliness
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3
February 27
Cons: weak sauna, unclear choice of massage.
Pros: Excellent tea, Jacuzzi with steam bath top
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July 24, 2023
Классное место! Массаж просто шикарен, мастер Настя понравилась, подход профессиональный.
Расслабляющая атмосфера. Рекомендую!
3
May 31
I didn't like it, somehow everything is old-fashioned, as if I plunged into the 90s-2000s
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December 20, 2022
Отдыхали с компанией. Все понравилось : цена атмосфера и интерьер. Классное место, чтобы расслабиться и хорошо, а главное с пользой для здоровья, провести время!
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December 7, 2023
A wonderful place, everything is clean , tidy , the quality of service is wonderful.
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October 29, 2023
The place is worthy of Mount Olympus, the staff is wonderful, friendly, clean and tidy. 10/10
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July 13
Atmospheric, cozy, and inviting
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February 7, 2023
Все организовано хорошо. Ходили в соляную комнату- из соли там только стены. На полу песок. Нет специального прибора, как в других соляных комнатах+ почему то активно пахнет ароматизатором. Играет музыка, достаточно темно. Трудно найти вход спа. Оказалось, что вход под вывеской #стоматология#.
2
April 8, 2022
После тяжёлой трудовой недели записалась на массаж, предвкушая отличный вечер пятницы. Рядом с массажным кабинетом есть "термальный комплекс", в котором праздновали день рождения. Понятное дело, что праздновали шумно и всё веселье(шум) было и у меня в кабинете (дверь стеклянная, красиво , но не практично).
За время массажа расслабиться так и не получилось. Жалею, что не ушла. Цена и качество не соответствует.
3
February 10, 2023
Второй раз за год посетили спа-комплекс,все понравилось ,обновленный интерьер,новые халаты, очень приятный персонал,советуем
3
February 27, 2023
Ну сходить можно, всё старенькое, лобби прикольное, бани тоже, есть душ впечатлений, джакузи надо бы помыть. Очень маленькие раздевалки
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November 6, 2023
We waited for the session for 20 minutes. The heated table barely warmed. There was a tense atmosphere between the masseurs, which was felt
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