The place is great, but the manager is on Instagram, my respects. We always ordered via Instagram, there were never any questions, but now we ordered 3 boats, and delivered two. I attached the correspondence to the photo.
He teaches how to place orders, while it is their duty to clarify the correctness of the order if something is unclear somewhere.
They never apologized for the entire correspondence, but tried to blame us, which was extremely unprofessional on their part. Also come, as if we need it.
In the end, we also decided to "deprive" them, they say, we no longer accept only our orders. Very unprofessional.
They tried to adequately bring about some kind of solution to the situation, but the institution did not need it, they drew conclusions.
the place is not bad, but the customer orientation is at zero, think.
We were on vacation with our Father in the Grodno region. Friends advised me to try pizza at the pizzeria "PizzaSet" in Skidel. There are many places in Russia where pizza has been tried, but never so delicious. Additionally, we ordered cheese sides for pizza. This is something!!! The quality is excellent! The price is affordable! Yes, the place is not big. But there's plenty of room for a snack. If you pass by, BE SURE to stop by to try it. The friendly owners of the establishment, Valery and Tatiana! Pleasant communication! Respect and Respect to You! Good luck in business! Keep it up !
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Аноним
Level 18 Local Expert
February 26, 2024
A wonderful place!
There is not enough space inside, it is better to take it with you. Clean and tidy.
The staff is polite and helpful.
We ordered envelopes. There are a lot of fillings, everything is fresh. We were pleased that you can see how the order is being prepared in the kitchen.
We did everything quickly. There are no questions about the packaging. We recommend it!
The staff is on top, polite, prompt and advise. The interior is very interesting.
No matter how much I ordered, everything was always delicious and fast, I didn't have to wait long. A good choice for an evening out.
The staff is polite, but the lead time is very lame, probably due to lack of hands, delivery orders are long, pickup is also not great (for two shawarma 25 minutes), but everything is at a good level in quality and taste, you can try.
We ordered pizza. they said 1-1.5 hours and the courier will arrive. it took 2 hours, we called, the girl said she would be ready in 15 minutes and the courier would bring it. It is unclear whether they forgot or worked hard. But it's unpleasant. as a result, the order was delivered in 3 hours.