It is clean, there is a choice of express catering points, it is relatively warm inside the station in winter. What else is needed for the bus station?
Ticket offices are located all over the territory, and when you approach to take a ticket at the ticket office located on the platform from the side of the Cosmos circus, the cashier rudely replies that the direction of Khartsyzsk, Makeyevka, Ilovaysk does not cover it... You have to go to the station building where only 2 windows work and a queue until the very exit of the shopping mall, they also make reservations for long-distance travel and for checkpoints with Ukraine... So you stand in line for a ticket, and during this time from two to three buses of the route that you need leave with an interval of 25 minutes... At the same time, the air conditioners in the a/b building do not work...
From the 10th time I got through to the bus station, the operator, the girl is clearly aged, a rare boor, and it was not possible to book seats on the bus. you select the staff more carefully.
After the repair, it became better and more convenient, the big minus is that there is absolutely no fight against all kinds of beggars. There is no normal parking for cars, meeting someone from the bus causes a lot of inconvenience when parking.
On April 3 of this year, I had a ticket for the flight Donetsk- Moscow, for 13-45. If I hadn't contacted the information desk at 13:40, I wouldn't have known that the flight was canceled. I arrived at the bus station at 13-15. There were no ads.
Good train station, friendly service, but there are problems. This is the work of a loudspeaker, you often don't understand. There are no clocks, like everywhere else, and constant queues