Unfortunately, my visit to the Pizza Blues branch left an extremely negative impression. From the very beginning, everything went wrong. Dirty forks were brought, on which the remains of food were clearly visible. It felt like they were just washed under running water, not caring about cleanliness. Questions about sanitation arose immediately.
Although the hall was empty, the wait for our order dragged on for more than 20 minutes. All this time we sat and watched as the people who came later than us were already receiving their meals. What prevented us from being served faster is a mystery.
But that's not all. When the food finally arrived, the waiters managed to take the plates so that their fingers touched the food. This is an absolute disrespect for customers and a lack of basic hygiene skills. It seemed that the staff was completely uninterested in their work and did not care about the comfort of the guests.
The cafe left an unpleasant aftertaste not only from the food, but also from the quality of service. We are disappointed, and we do not plan to return here anymore. I do not recommend visiting this institution to anyone.
For so many years, the institution has kept its brand. I really like their cuisine, and this is a great addition to coming to Ust-Kamenogorsk! There are already many varieties of this institution, but the classics remain classics! For me, the most delicious pizza in Pizza Blues😊
Where to go for lunch in our city?! Of course, Pizza Blues. Fast and delicious. And no matter what corner of the city you are in, there is always one of the PB cafes nearby.
In principle, everything is fine, but there is one thing... the guest service is a little wrong, even though you ask to bring something from the menu in the first place, and they, that is, the waiters, bring what is ready! And so well done!!!
It is very bad that they refuse delivery, we live in the city, in the village. Peaceful.... The traffic police is close, very close, so they take you there, but not a little further... It is very rude to refuse delivery... They were persuaded in every possible way, but alas...
Taste of childhood: every time I come to Ust-Kamenogorsk, I consider it my duty to come here. Excellent prices and consistent quality for many years))
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Show business's response
Татьяна Жан
Level 8 Local Expert
March 5
The food is delicious, based on home cooking! The staff is polite, diligent and attentive, however, as is the service! The atmosphere is cool, the renovation is done and the theme is new. I didn't wait long for the order, looking with interest at the new design of the area with famous Italians of all time. The cafe is clean, bright, beautiful and cozy. I'm happy to come here.
Mmmm... something to say... the service is not great, he wants the best, the dishes are dirty, the kitchen is homemade, delicious, but not everywhere and not always
Добрый день сегодня были у вас хочу поблагодарить еда была очень вкусная донесли все, приходим часто,кассир Елена очень добрая подсказала вкусных вариантов гостей встречает с улыбкой,обслуживание на высшем уровне очень благодарны спасибо
Time-tested quality. I moved to Ust-Kamenogorsk 11 years ago and the first catering I visited here was Pizza Blues. So in 12 years, the quality has not become worse.
Everything is old, worn out, the waiters are disgusting, they brought pizza, not cut, but delicious. The devices were supplied by hand, not wrapped, unsanitary. The products are cheap. We came in as soon as they opened, it was a long time ago, the service and menu were at 5. Now it's only 2. Alas! We won't go any more.
Помню студентами ходили в Пиццу, всегда одна и таже проблема, долго несут заказ и приносят пиццу, которую приходится есть в сухомятку и через пол часа напитки. Прошло почти 20 лет и ничего не изменилось. Зашла на обед, народу немного, через 30 минут принесли горячее, всухомятку съела, до конца обеденного перерыва 5 минут осталось, деваться некуда, надо на работу. Встала, оделась, смотрю несут мой десерт и воду. Попила на ходу, десерт правда мне красивенько упаковали с собой. Вкусно, недорого, но блин с обслуживанием беда всегда была и есть.
Сеть ресторанов хорошая, но с каждым годом становится хуже. Персонал ленивый еле передвигается, порции с каждым годом меньше, а цены выше. Быстро забежать перекусить, не больше.
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Show business's response
Александр Ильченко
Level 12 Local Expert
May 27
It's a good place. Delicious. Ventilation is not very good - I noticed it in different restaurants, and because of this, the balls are unpleasant
Очень вкусно готовят. Время ожидания заказанный еды от 2-х до 15-ти минут. Обслуживание очень хорошее. Официанты вежливые и отзывчивые. Рекомендую, как одну из лучших сетей кафе быстрого питания в городе!
Еда вкусная и горячая, персонал хороший, время ожидание заказа иногда может превышать более 30 минут, атмосфера уютная и привлекательная, но вот в летней беседке, которая находится на улице творится ужас! Повсюду летают голуби, залезают на столы, всё сбрасывают, едят остатки еды и пропадает после такого желание кушать
Хорошее место для того, чтобы забежать пообедать. Существует очень давно, я уже лет 20 тут питаюсь. Персонал спокойный, вежливый. Здесь бывает немного шумно, но не критично, так как кафе семейное и большая часть посетителей приходят с детьми. Ожидание заказа не долгое, у меня на обед обычно уходит меньше часа, в месте с ожиданием и неторопливым приёмом пищи. Еда на уровне очень хорошей столовки.