They breed for money. I handed over the dishwasher for repair, the drain did not work, the drain pump was replaced, I paid 170 rubles, after 1.5 months it stopped working again, I handed it over under warranty, after 2 weeks they said that the overflow pump had already broken, but they did not have it available and also did not have it on order. I took the dishwasher to another service, they said that it was not the pump, but the processor, it was replaced and the dishwasher started working. Also, while it was under repair, they said that they would call back in 1 day when they would make a diagnosis, but no one called back for 2 weeks.
See original
4
1
3
334713 Казак
Level 8 Local Expert
September 8, 2024
Everything is super, I explain how it should be not expensive.
It seems like a service center, and communication with the operator is full bottom, you talk with a bang, noise and everything that follows, finally buy yourself a mobile phone, otherwise your service center technologies leave much to be desired
See original
3
1
Show business's response
Никита Олешкович
Level 8 Local Expert
November 29, 2024
we have been contacted many times when equipment repairs had to be done
Excellent service, prompt and high-quality work of employees. Everything is at the highest level. I asked about fixing the washing machine (Samsung), it was done on time.
The motto remained only a motto. Nothing else. I called, asked, they said bring it. 11/25/20 brought the Bosh oven. He explained that the ten had burned down and bought a new one. While I was figuring out what was wrong with him, I may have removed the wire contacts from the mode selection regulator. The shades are heated, but the modes do not work correctly. A week has passed, I'm calling-I'm at work. Two weeks later I stopped by, 08.12.2020, the master said that there was no attack, a lot of work, be patient. Two days later, on 12/11/20 at 11.30 a.m. the call. The master asks you to arrive before 12.00. I arrived, the wires were put in place, the modes are normal. The overhead fan is not working, although it used to work. After he collects it, you can pick it up. Or tomorrow. To the question of how much it will cost. He replied: 80 rubles. He said it as if it was only "10 kopecks" And replied to my perplexity that the engineer had been sorting it out for half a day (for information, a cabinet of the simplest, mechanical switching of 4 modes. As in old TVs with pliers). He's gone, I think I'll pick him up tomorrow or not. Ten 150 + repair 80. The master is so-so. They were waiting for a scheme from someone, but they poked, most likely, at random. I assumed a few more malfunctions based on poking the tester in front of me. As a result: nothing has changed, it has not been repaired, and the wires on the contacts have changed places. What is 80 rubles for? If they need to work for 8 hours for 3 days at a salary in Pinsk?
So much for quality, reliability and efficiency.
I will add a review later and attach photos of the documents and the cabinet.
The LG refrigerator broke down .I made an application on May 4 for repairs at Pinskremservice.I regularly called about the arrival of the master at home.Completely ignored, "they were fed breakfast."So no one came. On May 21, my nerves broke down, I canceled the application and turned to other specialists on the same day.A few hours later we arrived, replaced the compressor in half an hour and everything worked.God forbid to contact this "sharashkin's office".
I contacted this Samsung SC with the problem of draining in the washing machine, the guys arrived a few hours later and immediately changed the pump. In case of any problems with the equipment, I absolutely recommend this workshop
They promised to repair the refrigerator. They could not make repairs. More precisely, they didn't really try. They tore off 20 rubles for the application.