Honestly, I was disappointed. I wouldn't write a bad review if the administrator was more competent. I worked in the service sector myself and such a solution to the issue is about nothing! We were warned about the cancellation of the recording an hour in advance!! If there is trouble with the master and he does not come to work in a timely manner, then it is worth notifying that the recording may not take place (prematurely) Or offer an entry to another master who could replace the PREVIOUS one ON THE SAME DAY, rather than throw all those who were recorded. Or at least apologize and offer some kind of compliment! In such a case, you can make purely symbolic discounts of at least 5-10% for recording on another day. Yes, it is not so important, here is the fact of the very attitude towards the client.
An absolutely irresponsible approach. They are not able to cope with force majeure from the word at all. As a result, I was left without a manicure before an important event. On Sunday, when most salons are before 15:00 and there is simply nowhere to sign up. The alternative of making an appointment on another day is not a solution in this case, if the appointment is postponed an hour before the visit and also in the afternoon, as if it were necessary.🤦🏻♀️🤦🏻♀️ And yet, payment is only in cash, which also causes inconvenience. I won't sign up anymore. P.S. We are all human beings and everything happens, but it is very important to be able to properly notify about what happened. And respect the time of potential customers a little more, then the impression of you will be completely different.