A very good company, clean and cozy. A wonderful woman administrator ;) with kind eyes. All appliances are in working order, clean and tidy. I took an industrial vacuum cleaner - it worked well!!! I recommend it!!!
The girl who took delivery orders on March 16, you know, is the lack of any service and communication with customers, you only emphasized the inefficiency of the company where you work.
I was in dire need of a transformer ladder, I placed an order for yesterday (March 17), the girl said that delivery would have to wait until 23:00. I didn't wait. As a result, I'm trying to find out today what happened, why am I without an order? Your colleague was happy to explain: "CANCELLATION is written in large letters under my application," although I did not cancel anything, I did not receive any SMS/ cancellation notification call or anything like that, as a result: literally a whole day of waiting for the stairs, the application for which was canceled without my knowledge, I was previously in without making it known.
Thank you, I ordered from your competitors. I hope sanctions will be applied to the girl who accepted the order, this should not be the case in the service sector.
I used the services a couple of times - convenient, easy, a large selection of tools. I liked the washing vacuum cleaner very much - I washed everything that was possible) I will contact you again
Everything is fine. There is a lot of choice. But there is a caveat. We have checked the time of delivery - please take out the full cost for the next day and put it down. I thought to bargain at least 50%- no way)) On the one hand, it is clear. And on the other hand... well, okay. I will be more disciplined)
I rented a vacuum cleaner for a day to vacuum the floor from dust
I left a deposit of 10 rubles
I almost didn't use the vacuum cleaner because it siphoned very much and as a result I cleaned everything just with a broom and a dustpan
I returned it back the deposit was not returned
Due to the fact that I did not get a bag of garbage, which is essentially empty, they said it is considered dirty
And the fact that the vacuum cleaner does not vacuum in principle is normal for them
I won't apply anymore
Excellent staff are working! I have repeatedly taken tools, everything is working properly, cleanly, neatly. They communicate very friendly, the reservation is convenient, I typed in a couple of hours and took it. The deposit is refunded if the instrument is cleaned properly. Everyone will tell you. Belgrade respect!
The choice of renting machinery and equipment is small, perhaps due to the fact that they have recently opened. But in such a residential complex as Minsk-Mir there is a great prospect for growth. I will wish for more tools and equipment for rent and they will succeed.
I tried to book a construction vacuum cleaner. It was written on the website that it was available (and that it was not rented at this point). I called, the woman said that there was nothing free (is the information from the site not relevant?). To the question: what can you tell me at your other points, I got "NO IDEA, I HAVE PEOPLE"
One star for such communication.
18.12.23
A tile cutter of a certain model was needed, I saw on the rental website that it is located at Belgradskaya 1
I called to clarify the availability, no one answered me, called again, they are silent again
I decided to stop by myself, there is no one in the room
As a result, the female employee went outside to smoke
I clarified about the tile cutter, it turned out that it was not available
When I asked why no one answered the phone and did not call back, she replied that when I have people here, I cannot answer
But almost an hour has passed since my call, they could have called back instead of standing outside with a cigarette
Result
You just wasted my time
Very often I rented on Gursky, they always answer and call back
And here it's like I didn't come to work, but to sit and smoke on the phone
Great rental! I helped a friend to make repairs in Minsk Mir, a stroborez, a vacuum cleaner, a soldering iron for pipes were available! Then they also rented a table and chairs. in general, I recommend it!
A very pleasant administrator, there is everything, and what is not there is immediately purchased! I am very glad that we have opened on Belgradskaya 1! Thank you very much!
Incompetence of employees (girl). I'm not talking about knowing the characteristics, but she can raise the 5th point and look at the tool, because the photo and description are 2 different tools
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Show business's response
Алена Сенкевич
Level 13 Local Expert
September 2, 2024
Convenient rental of construction tools, for + 3 rubles in case of equipment failure, a guarantee is given and responsibility for the breakdown is removed. The equipment is in good condition.
Employees do not know everything about the action when you take equipment for more than 3 days