I stopped by before work. I asked for a ring with vanilla cream and other buns. Looking into the bag, I realized that I had been given a "creamy" ring. When I said that I was given the wrong thing, they started saying that I was calling it wrong, there were only one rings, and what I wanted was a bun, although I emphasized VANILLA CREAM (there is no ring with vanilla cream!). I repeat to her that there is no ring with vanilla cream and it was possible to clarify exactly what I mean. The problem is not that someone names the buns incorrectly and misunderstands each other and gives away another product. And the problem is that the seller continued to develop a conflict situation. It would be possible to smooth it all out and suggest solutions. And not to stand and prove my case, even if I made a mistake with the name of the product. The mood was spoiled, I was in a hurry to go to work, so I would write a review in the complaint book and demanded to replace the bun. And the products are always on top)
I express my great gratitude to the company for the excellent selection of bakery products, for what you are, for a good selection of staff, I am happy to be served in this store constantly, I would ask you to award the whole team. Friendly employees in all shifts, attentive, courteous, polite, really want to be served in this store always. Thanks to both management and employees!