First, read the latest reviews and choose a sauna where there is an understanding of the service in this service and an elementary level of respect for the client. I confirm that they communicate rudely on the phone when you pay attention to flaws.
Secondly, you can be dropped off there at any time with a visit. Even with a deposit. We ordered a sauna for a couple of days in the daytime for a birthday celebration. On the day of the holiday, the head called and said that at night a drunken company had ruined his sauna, smashed the font and the pool. The pool, they say, must be drained.
In the evening of the same day, they called from another phone to clarify the nearest free time. They said that the sauna is occupied now. When asked what about the broken pool, a counter question was asked "did you book?").
At the same time, loud voices with a characteristic accent of the director's fellow countrymen were heard in the background (he is not Russian).
The next day, the deposit was simply returned without any suggestions to resolve the situation.
So don't go there. There is a swimming pool and a font there.)
Please respond to the feedback from those who have encountered a similar story.
Never, under any circumstances, call or go. Your reservation and prepayment are not a guarantee that you will be able to get here in due time. They record several people at the same time. When applying armor, you will be thrown off the list a couple of hours before the holiday, having come up with some unlikely nonsense. The director is a liar and a storyteller. They record several people, select them according to principles known only to them. And while you are puzzling over what to do and where to go on Saturday, with other saunas fully loaded, other people will rest in the intersection at your time. Pass by this sauna, they will throw you here and not even apologize. I recommend choosing other options. It's a nightmare and a horror. So you have to be able to spoil a holiday for people ((((
I always come here, the steam is great)) But there were negative moments.
We came with the company in February, by the way, we go every month, I'll say that the changes are for the worse. The stove burned out, there is no steam, because the raw wood does not burn at all, it is smoky in the steam room. The tub for pouring ice water has not been repaired. Music has been missing for 2-3 months. The owner would sort it out, I'd say. But no answer, no greetings, as they say!!! It's sad, of course. Maybe something will change, but repairs are definitely necessary here!!!