Employees who go to the house are misled to reissue a more expensive tariff, impose additional charges.services that are not necessary. On 03/20/25, at about 6 p.m., an employee who arrived at Moskovsky 27 claimed that the Social tariff was closing and it was imperative to upgrade to another tariff plan, but later, when contacting customer support, it turned out that the Social tariff was not planned to be closed. The entire conversation was recorded on a home camera.
It's just terrible.There are constant interruptions to Internet access and the prices are too high.Today, on 05/28/2025, Internet access was lost from 13:00, I thought maybe the money was gone, I put it down, but it turned out not to be.It turned out there was a ddos attack, so I decided to call to find out when access would be available.He called both his home and mobile phone, but no one answered, saying he was unavailable.In general, people, switch to A1 or Beltelecom, everything is better than staying on this provider.
It has been connected for a long time. Recently, television has been working very poorly, and the Internet has been malfunctioning periodically. The Stalker app doesn't work all the time. Tech support says
leave a request and nothing else. But for this you need to be at home on weekdays at a certain time. There is not always such an opportunity. And it makes sense if a week later, after the visit of the master, everything is the same again.