The management of the pension fund on Lenin Street, please teach your employees to talk to people, and not lock themselves up, they spend more time opening the lock than receiving citizens. Take action!
See original · Русский
3
Татьяна Тунец
Level 10 Local Expert
May 2, 2024
They came to the pension fund, at 52 Lenin Street, there was an entry in the coupon with the address of K. Marx Street, d 134a, rushed there.
At the right address (indicated in the coupon), we learned that the 18 and 19 offices are located on Lenin Street.
To say that they were shocked is to say nothing.
A person of retirement age, purely physically, will not have time to walk the distance from one building to another and back in 5 minutes, and even the young will be able to do it with difficulty, without using the fastest possible run.
Upon returning to Lenin Street, the employees of the FIU locked the grate.
Its function is not known, they are probably afraid of people of retirement age, they are probably very dangerous, they hear poorly, walk poorly and see poorly, in a word, pensioners.
It turns out that the fund's employees, who must carry out document management, spend 50% of their activities on opening and closing the grate, I attach a photo.
While waiting in line. People are allowed to go ahead without an appointment, and people who have come to their time by appointment sit and wait. Please note that every girl coming out (going out to open the lock and let the next visitors in and let the previous ones out), refused and threw the responsibility on someone else, answering that this question was not for her.
I think before hiring an employee, the first thing you should do is tell him about his responsibilities.
The waiting conditions in the queue are not comfortable, there is no lighting in the building.
The furniture was worn out and fell into disrepair, just like a dozen years ago. In the hallway (waiting area), there are curbstones and extra furniture (the device of which I did not find, these are three old dressers).
I also ask you to pay attention to this, and provide the citizens of the LPR, the Russian Federation, with comfortable and favorable waiting conditions.
in June, they issued a pension to their daughter in the 18th office, they said that in July they would come to the card for June, July, wait.It's already September, but there is no pension.How and on what to live?