A cool hotel, we did not regret that we chose it, a large and well-groomed territory, attentive staff, you can relax with children- there is something to occupy them ... in general, everything is super
The hotel is so-so in the rooms there is no wi-fi cleaning the room every other day, the food is more or less but it stinks of fish, it is impossible to eat calmly, music screams who wants to sleep will not work, the design in the rooms is also bad, there is no full-fledged light only bedside lamps there are no care products in the toilet (shampoo, toothbrushes, shower caps). The rooms have a TV catches only 2 Russian channels, but the Turkish print does not catch either the air conditioner is either noisy but cools or quiet but weakly cools there is a zoo children like it but it stinks very much going into the sea stones or from the bridge there is entertainment but everything is paid and expensive the bar is free the staff is competent only in the bar and at the reception everything else is without It is not clear whether an employee or someone else with sun beds is a problem, they occupy everything in the morning, yes, everyone does it and it is very logical but it needs to stop because there is no desire to get up early in the morning and without a sunbed, too, it is not very comfortable for children to swim in large pools very deep there are children's but they are very small children are cramped yes, even some adults are not comfortable swimming. the territory is large. in each location there is a bar, an amphitheater, a water park. The slides are not big and boring. you get stuck on some. In general, the hotel is so-so relaxing for 9 days so far, these are the impressions.
I really liked the hotel, the food is delicious, the sea is close, the water is clean.The territory of the hotel is very large and diverse, the show animation is super👍👍
I really liked the hotel, the food is delicious, the sea is close, the water is clean.The territory is very large and diverse, the show animation is super👍
We are currently living in this hotel, we are not satisfied with the price and quality of service, it does not correspond to the stated rate, the rooms are poorly cleaned, used towels, wet ones are put back on the shelf, even the euro did not help.In the restaurant, meat is only chicken and beef meat and fish, in the refrigerator in the room at check-in juice 0.2 per person and water, without replenishment. There is a lot of entertainment for children, there are also a lot of sun beds on the beach, but few tables and umbrellas. So if you don't want to overpay for an imaginary 5k, look for another hotel.
The hotel is great, but there are disadvantages. The air conditioners do not work well, poor cleaning (they are not cleaned at all, after complaining to the reception, they were immediately cleaned). Otherwise, everything is fine. Animation for children and adults all day long. A hotel with a large territory. It was the third time we had a rest in it.
Everything was great. The animators are the best! They help with everything and take care of the children. The sea is close, the pool is large. The rest went well!
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Николай
Level 14 Local Expert
October 10, 2024
It is tolerable to take a transfer from the airport for a little over an hour. There is a lot of food, varied, there are plenty to choose from, bars are open everywhere, there is a lot of alcohol and in any quantity. There is a bar where you can drink Turkish coffee. The food is a five plus. Most of the tourists are Russian-speaking, there are Poles, Czechs, Bulgarians, there are tourists from Germany, everyone is peacefully calm.
Of the cons: seven floors, four elevators, two in each wing, one elevator broke down in one wing, the second one is constantly full, queues because there are a lot of vacationers with strollers, and finally the second one got up.
The beach is two-level, there are sun beds on the sand at the top, a small area of the Galich beach at the bottom. There are small pebbles, there are large ones. It is not comfortable to go into the water. The depth is immediately great, all the people bathe in one line. You can go to the neighboring beaches, neighboring hotels, there is a better approach, but without sun beds. If you want sand, clear water, this is for you on Cleopatra Beach. A wonderful place, a beautiful bay- I recommend it.
The rooms are normal, not new, cleaned more or less, the rating is four. There is a refrigerator in the room, with small juices and water. The water is constantly replenished.
There are Russian speakers at the reception, there will be no problems.
The pool is clean, the territory is well maintained, there is a zoo, rabbits jump everywhere, they are not afraid of anyone, the children will be fine.
The hotel is not bad, there is a lot of free entertainment for children, a fairly large territory, a petting zoo is really cool (goats walk around the hotel, a lot of rabbits). there is a water park - but not a big one. There are 4 slides in total (it works 2 times a day in the morning and in the evening for an hour). The entrance to the sea is pebbles, there is a pantone from which you can jump into the water or go down the stairs into the sea. The water is clear and clean. We were in the period from 08/14/2013 to 08/25/2013
Отель хороший но потрепаный, я думаю ему нужно навести косметику, территория хорошая, аниматоры молодцы, аквапарк, ребенка не вытащишь, пляж каменистый, но терпимо
During the week, the room did not know cleaning and change of bed linen, towels were changed once. The cleaning consisted of taking out the garbage and once they brought toilet paper. The food is infinitely monotonous. I saw one breakfast - I saw all 10. Animation - play jenga the size of a log overlooking the pool. The staff is exhausted, the end of the season, they don't want to see anyone anymore, and here a crowd of Russians is standing in a bar and doesn't understand how it was possible to drink everything to the stop. By the way, it's the same in all the bars of the hotel. My husband and brother went to the "round-the-clock" bar in the evening, they came in grave perplexity. They were offered vodka with mirinda because the other alcohol in the hotel had run out. The beach is a nightmare. There is no flooring, you still have to fight with fans for sun beds, throw your stuff at 6 a.m. and crawl to lunch, the umbrellas are tiny, they do not give shade at all. We went to the hammam, which works for free 2 hours a day, and left. It's terribly cold, the water is slightly warm. I doubt very much that anyone who is related to the hotel will see what I have written here, but this is just a cry from the soul. I was in this hotel 5 years ago and I can't understand how it could have just been destroyed???
A wonderful hotel. A large area. Everything is delicious. Everything is clean. The staff is friendly. The territory is large. The hotel is light without intrusive animation. For children, a lunopark, a tactile zoo, swimming pools, food. For adults, the way you want. There is a water park. The entrance to the sea is convenient. There are enough sun beds for everyone. To borrow , to waste time. Snacks 24/7, water wherever possible in bottles and refrigerators. The small Newans hotel needs renovation, but in fact I only noticed it at the entrance, and then it seemed like a small thing to me. Fruits are plentiful . Snacks in the form of nuggets and fries until 17-00. There is a full lunch at the sea, you don't even need to go to the main restaurant. There are no queues, not even for ice cream. Believe me, there is something to compare it with. I will be happy to return there again.
For its price, a normal budget hotel. We had a rest in late May- early June. The food is good and varied. A large area. A family-run hotel. There are no night discos (for those who need to)). Not a bad animation. The only negative is entering the sea and the beach itself.
The hotel is very tired and has been asking for repairs for a long time. The stated 5 * does not match, solid 3. Cleaning is very superficial, the bed is changed only upon request. WiFi is only available at the reception. The food is good, you just need to learn how to find queues. The staff is driven, but they try very hard to maintain the brand. The beach is rocky, it is not comfortable to go in and out. They offer many interesting excursions with a journey time of 30-40 minutes.
A great hotel for families with children. Large green area, walking and contact rabbits, goats, donkey, etc. Children's animation, amusement park. A large dining room with a varied kitchen. There is also a comfortable hall with a children's kitchen. Lots of fruits, vegetables, sweets.
There are many pools, clean.
The sea is gorgeous, the pebble beach is more comfortable in special shoes.
The room is comfortable, cleaning is regular.
A wonderful hotel for families with children, everything you need for a comfortable stay is there! The only thing is that the hotel is not new, in some places it needs repair, but it does not catch your eye! Pebble beach. The price-quality is consistent!
A wonderful hotel for families with children. A huge territory. The first line. There are many interesting corners. Advantages: swimming pools, territory, kitchen, cleanliness in everything, bottled water without restrictions everywhere, a 24-hour bar on the beach. Cons: an unsettled, uncomfortable beach-and there is plenty of space on it, it is not cramped - you just need to reinstall and add canopies, moral fatigue in some places. .
The hotel is just terrible, there are no words. Everything is broken, old. This is a minimum of 2 stars. The food is disgusting, everything is fried in burnt oil, which is bitter. The queues are huge for food. You can't drink alcohol. The rooms are all rolled up. There is no beach, the sea is always stormy and goes straight into the depths. The most unsuccessful hotel in which we rested. The pool stinks of urine, they haven't seen it cleaned. Evening animation is not interesting and not professional, there is nothing to do in the evenings, there is no entertainment.
Good afternoon, I definitely do not recommend the hotel!There is no question of any ultra all inclusive. Alcohol is only local. There are huge queues in bars (3 in total). The room was poorly cleaned (photo number 3- I had to wipe the floor with a towel after checking in, terrible dirt) the room was cleaned 2 times in 9 nights... Towels were constantly not reported, then there was no big one, then all the little ones... The three of us had a rest, with our 11-year-old son. Children's animation, missing from the word altogether...the evening one is also so-so... Beach workers collect all the sun beds in piles at night, this is understandable, so that the sea does not wash away, there is no problem..However, in the morning we have to carry it all on ourselves, and look for umbrellas from the upper level of the beach, as the workers begin to arrange beach equipment no earlier than 9.30 and everything is very leisurely (we came to the beach much earlier because of the heat, at 8 a.m. it was already 32 degrees)....the sea is clear
..there is a pier when the waves were swimming from the pier....the restaurant... in the early days there were huge queues to take the table, literally had to stand and wait over people's souls until they finish... The plates are unwashed, they did not have time to bring empty plates, or there are not enough of them...if you find an empty table (vacated just a minute ago, with dirty dishes)- you will wait 15 minutes for it to be cleaned, the instruments will be brought...in the following days, we went to get the devices ourselves, as the staff could not cope with elementary things...the occupancy of the hotel is 100 percent, the staff feels like it was not enough... The food is delicious, but it's almost the same every day...Well, it's not a 5k, sorry. The food for dinner was a little more varied when it was a Turkish night. The pool was poorly cleaned - leaves and small debris were picked up manually, and an individual collected plastic cups.....There has never been a wet cleaning by the pool (at least once a day in the evening it was necessary to sweep, as vacationers carried food to the sun beds, and pieces of potatoes, watermelon, etc. were lying around - as a result, ants!). And finally, the Internet is only in the lobby and by the pool, there is no Internet in the rooms, even for a fee..we bought a SIM card across the street ($40). Decide for yourself, I would never go back to this hotel! He's not worth his money.
Everything is fine, the food is delicious, but there are a lot, a lot of insects.. I left sweets in a packed bag, then I came, and I already have a flock of these ants on my table, also if you were settled on the 1st floor, then people from the upper floors are just pigs who throw all their garbage from the balcony to the bottom, to the lower floors. I liked the rest
A great hotel, a great option for families with children. Everything is at a good level, the best price - quality ratio.
See original · Русский
Варвара Черунова
Level 5 Local Expert
October 14, 2024
Nice hotel, large territory.
There is a very diverse selection of food, the cuisine is very tasty.
The territory has its own zoo
Every day there is a new animation, outdoor games,dancing
Entertainment in the amphitheater every evening)
Almaty animator from Kazakhstan is very cool 👍🏼👍🏼🤌🏼
You can go there if you have voluntarily chosen this hotel. There are no questions about the territory, but there are a lot of them about the building itself. There is no Internet in the rooms, the air conditioning is shared, i.e. there is practically none. Condey only works at the reception desk. The elevators are mostly not working. For those who check out at 12 o'clock in the afternoon, there is only one shower in the spa. In the dining room, there was a problem with clean plates.
There were plenty of sun beds on the beach.
Cons- the rooms smell terribly damp and mildew, there are queues for food and drinks everywhere, the entrance to the sea is bad with large pebbles, sun beds are occupied from the first day of arrival to the end of the stay, there are few toilets on the territory, and there are a lot of people.
Pros- the territory is average, the hotel is aimed at Russian tourists, the rooms are clean, food and drinks are varied around the clock, a swimming pool.
If you like to eat delicious food, sunbathe, sleep and not go outside the hotel, and considering that the hotel's territory rests on the sea, then this is your vacation option. The only thing that upsets. It's a pebble on the beach.
We have been staying at the hotel since May 11 for 9 days. My husband and I lived in room 580, and my daughter lived with her grandson in the next room, 581. At 8 a.m., at no extra charge, we checked into a room with a view of the pool and the sea at our request. The hotel was bought by the Armas chain. Improvements in the hotel were taking place before our eyes. They planted flowers, potted palms, landscaping the territory. We made a disco bar and a beach bar. Now young people can have fun on the beach every evening, and the rest of the hotel guests can sleep peacefully in silence. The Luna Park will be launched later, it was repaired. Free WiFi, catches everywhere, even on the beach. Free safe. The water park is milking adults and children. There are enough sun beds for everyone, no need to borrow. There is a pier. The pools are large and clean. The food is good, tasty, meat, fish are different. The child ate with pleasure. There are few disadvantages. I would like a kettle in the room, it is significant for me!There are not enough staff to wipe and clean the tables in the beach bar on time. Tea ends everywhere in the evening. I liked the room, the TV is big, the balcony is big. Shampoo and soap, 2 in one dispenser. They gave me slippers. They asked for a blanket, they gave it, before that it was waffle. The cleaning is good, clean linen. In general, the hotel is getting better. We liked it. Enjoy your stay!
An excellent hotel complex, where there is everything to satisfy the needs of even the most fastidious vacationers. As for the service, they clean clean, the kitchen is super. Separately, I would like to mention a large swimming pool, a gorgeous view from the windows, a zoo on the territory, a chic show program, fairs held. I liked absolutely everything and I will come here again!
It doesn't really match the hotel's advertisement. They settle in very late, disgusting noise in the sea, the cruel attitude of the staff to dogs. The reason is in front of vacationers and extremely terrible, the children see everything. The food and alcohol are decent. The door jamb fell off in the room, it was never done, and that was on the first day of check-in. I had to make a drain tank in the toilet myself.
Ants on the cravat took 293000 for 10 days for four , the food sucks the hotel sucks the old one needs repair, the beach generally sucks it is not convenient to go down, it is necessary to attach the sun beds ourselves, the room has dirty shabby furniture, maximum 3 stars, there are no toothpastes, beads, too, costs $ 14 to buy, everything is old, in a cheerful 4 stars there were 2 The food was better than the hotel and the beach. Look at the real reviews when we took the rating was 4.5 the purchase campaign was
the hotel is excellent, the animation is at the highest level, everyone is incendiary, they know how to find a common language, I advise everyone, everything is super 🩷
We were with my husband in July 2023, we liked the hotel, the territory is huge and it's great. We played with animals every day. A cool idea, we remember the goats with warmth and tenderness. There is a lot of food, different every day. Thanks to the staff in the dining room, they are very attentive. The only thing I would like to fix is to divide the smoking and non-smoking area in the dining room on the street. There's nothing to breathe at dinner! Everything else is fine!
The hotel does not pull for 5 * maximum for 4. There are kilometer-long queues for food and drinks. The Internet catches only on the ground floor. To take sun beds, you need to get up early and take up seats from 7 a.m. and umbrellas need to be begged. The staff is responsive, there are no questions for them
we rested in the beginning. On June 2024, the travel agent immediately warned us that the hotel was more likely 4+ than 5. We were settled on the 1st floor, overlooking the pool, there is also an exit to the pool. there is no balcony, but there is a dryer, a table and chairs for drying - we had enough. The rooms want to be updated, but it didn't matter to us. The food is normal., salmon was in a day somewhere, a lot of vegetables, sweets, fruits were not enough cherries and strawberries for us, it was not there, apples, nectarines, peaches, plums every day. chicken meat is mostly in different variations. The animation is modest, who cares, you need to move yourself. The cleaning was so-so, but it wasn't really dirty. The territory is large, there is a mini zoo, a lunopark (tired), slides are normal. In general, we liked everything, considering that it was one of the most budget options out of 5k on the 1st line.
Excellent children's hotel,good territory,tame goats,rabbits, there is a bull, sheep.etc.Carousels in the evenings.the children just have a great attitude-they dragged their daughter in their arms, and she is just happy!
Food standards.1 time in 12 days there was a seafood evening-crayfish, squid, mussels.Turkish dinner every week.I take one star for the room and cleaning.the occupancy of the room on the 4th floor.cleaning on the 4th floor was very bad-there were days only garbage was thrown out.the other floors were better spoken. Well, it's better not to take numbers on the road-you can't hear the noise of the road behind closed doors.but who likes to relax with fresh air - not in those rooms.this is an intercity highway after all
Great hotel! We have been here 2 times, we were very satisfied! Service, food, rooms and entertainment, all for 5! Gorgeous sea, beautiful beach. It is very good to relax with children, there is a small water park, carousels and a zoo! Excellent pools, excellent animators!
I'M NOT GIVING ADVICE!!!!!
If you want a nice vacation - choose another hotel!
We arrived early, around 10 a.m. We were sitting in the lobby, waiting. They immediately put bracelets on us. At the reception, a friend said that the room sold by Holidaybudur would not be good for our baby at all, we had to change our room, we were surprised, after all, we imagined that a five-star hotel has all kinds of repairs, then we decided to see the room, we arrived at the room that Holidaybudur sold us because the economy was classy. a doghouse with no windows, no light, dirty and smelling of weird dampness. After all, we didn't understand which ministry and which man gave five stars here, it's beyond disgraceful. We immediately changed our room by paying an additional fee because of the baby. Oct. The hotel throws it on top of the Vacationbudur, the Vacationbudur is on top of the hotel.. I crossed the beach beyond the terrible beach, there is no sand even in the sea..
There was also no WiFi. The hotel is fully loaded, the only elevator is working, your minimum waiting time is 10-15 minutes.
There is a lot of food in the cafeteria, but everything is annoying, because almost everything is the same from day to day.
From fruits - watermelons, apples, sometimes grapes and
plums, wooden cephthals. Tasteless hot dog
sandwiches, more or less sausage, a thousand witness cakes. An endless row behind the main dishes etc etc. The condition of the rooms is fine, but since there are no drains on the floor in the sinks, the places of the room where we sleep are always full of water. Would I come again, of course not. I recommend that you read my article before you go
See original · Türkçe
1
Е.В
Level 13 Local Expert
September 6, 2024
I'm resting at the hotel at the moment. the pool is essentially on the territory of 1 and there are a lot of sun loungers, in 3-4 rows, practically if you do not take it at 7 am, then you will not find a place anymore, where the slides mostly work by the hour and there are also a lot of people who want to , the staff tries in the dining room, a lot of food, but queues for food are almost always, there is animation In the evenings , they also do not let you get bored , there is no Internet on site , there are no rooms , even for a fee , alcohol is non-alcoholic , I have not seen drunks , snacks , you can always have something to eat during the day , the sea is clean , there are enough sun beds , but it is inconvenient that you have to go downstairs . vacationers are mostly Russians and local Turks , half of them , the budget hotel is not bad , but I will not go a second time
We had a rest in the hotel from 06/22.23 to 06/29.23. Two adults and a child of 11 years old
We liked Otel!
Our room was on the 4th floor with a side view of the sea.
Everything was fine in the room, the furniture was clean, white, the air conditioner was working!
Everything in the bathroom is in working order, shampoos, gels, hair conditioner, cotton swabs are provided.
The room was cleaned, towels were changed every day.
The territory is clean, large, the pools are clean, there are a lot of sun loungers (we were at the sea more often).
On the territory of the lunopark, the zoo, evening programs are held in the amphitheater.
Now the beach and the sea🌴⛱ Beach towels are given out clean every day.
The beach is pebbly, both small and large, the sea is clean.
There were enough deck chairs, a tent was stretched over the deck chairs.
Cuisine: sometimes there were unwashed plates, the food was ordinary, something was too peppery, spicy, chicken, turkey, lamb were served from meat. You will not stay hungry, you can choose from the offered dishes, something to your liking.
There are a lot of employees in the hall, there were always enough tables, someone cleaned the table immediately, everything was cleaned and clean tablecloths were laid.
In general, we were satisfied with the rest!!!!
Excellent territory, good beach and food, but very shabby rooms and inventory on the territory (cosmetic repairs are required) but in general, I was satisfied with my stay at this hotel!
We had a rest from October 14th to 24th. The rooms in the hotel are shabby, no cleaning was done for more than 5 days, there is nowhere to go outside the hotel, the dishes in the restaurant are washed badly, half of the hotel was sick with rotovirus, well, it did not affect us. There is no animation until 22:00
It's just a problem with the ventilation and air conditioning of the rooms and the elevator, the elevator is used by the staff, which is inconvenient, especially since there are not enough elevators for such a large hotel. Going to sea requires special shoes, everything else is without complaints
Hello everyone 🖐
We stayed with a friend at this hotel from May 6, 2024 to May 21, 2024 (14 nights).
Well, what can I say, yes, they knew that the hotel had just been outbid by the new owners, but they decided to fly.
❗A hotel with a large, beautiful territory, many beautiful pools, the first coastline, its own zoo and it's especially interesting for kids, rabbits run, donkeys, peacocks, swans 2 pcs. the truth is only seen (it's a pity) a little and even cows graze)
💃There is a great disco by the sea, although it was opened only almost at the end of our departure)
👌There are rockers, a train for children.
There is also a hookah bar for those who are interested, the price is like 1200-1500 for our money.
🍹Alcohol is like everywhere else in the budget top five. The waiters would only be taught to beautifully decorate more cocktails, and then how the YUPPIES swell into a glass of dyes and that's it😁😁😁
There were problems with the room, the watering can at the shower often broke, but the issue was quickly resolved at the reception and everything was done, Well done
I liked it a la carte, super! Red Salmon fish was given, there is a choice at all, you choose what you want. Be sure to go👌
🍝The food is good, we liked it in principle, the red fish steaks were for lunch and dinner, BUT there is one thing, BUT in order to snatch it, you need to come to the very beginning and defend the wild queues, which we really did not like in this hotel, and then it was not reported, who managed, as they say, the one ate)
❗Cons. Queues for lunch, for dinner, for ice cream at the beach bar, for tortillas, in general, there are some kind of queues 😯😯😯🙄🙄🙄When I consider this issue to be solved quickly, well, put more staff for distribution and everything is OK.
I also didn't like the beach, it's rocky, there's no way without corals, I trampled all my feet there without them
But the new owners were doing something there and fell asleep before we left, I hope the beach will be put in order🤗
Pierce is someone who cares.
💃 There is animation, but it seemed a little weak and boring to me 🤷♀️
❗To sum up: The hotel is not bad, we had a good rest 👍🌴
I hope the new owners will make a candy out of it🤗🔥
☝I did not reduce the stars much due to the change of leadership.
👌So far, I'm giving the hotel a solid 4*🤗
If you have already bought a tour here, then do not stay: you will rest anyway, but be prepared for many disadvantages!!!
The hotel is too old, the territory is not as well-groomed as it is written. There are few locations for beautiful photos. This proves that a separate photographer (paid option) shoots the paid money in the same place and at the same time, they watched it for more than one day in a row.
Animation is weak. No one calls anyone to boccia, volleyball and other activities. The fact that there was archery and a gun, we learned only at the evening show, where they handed out certificates to the winners (the same, apparently because no one knows where it takes place). The imported shows are nothing yet, but the miss of the hotel and the couple of the hotel were so old, it was all five years ago in other hotels and much MORE INTERESTING.
THERE ARE PEBBLES IN THE SEA!!! THE ENTRANCE IS ONLY IN CORAL!
The beach is a big minus. Blocks of huge slabs, not even stones, are piled up on the coastline. This really spoils the overall look of the beach. At nearby hotels (Benata, Reimar, etc.) there is no such thing. The sun beds are broken through one, without mattresses.Awnings from the sun are generally some kind of horror. I've never seen such poor people anywhere. They are mounted on rusty pieces of iron, the perkladins of which are low, vacationers constantly bang their heads against them!!! The pier is terrible, the racks are not even painted, one of them is bent at all.
Food!!!A big minus!!! This is a separate topic for a whole essay!!! Nkue thought I would write this, but THERE is NOTHING TO EAT!!! NO WATERMELONS AND MELONS!!! IN GENERAL, NOT ONCE! Every day is the same, there is no variety, by October 6 they even reduced it by half, there were empty racks draped with fabric.Chicken- bones with trimmed meat!!! Dorado fish is so small that there is nothing to choose except bones, trout is also small, you just sit picking at the bones. Beef is only mixed with something - vegetables or potatoes. Fresh on the grill, as in ordinary hotels, NOTHING IS COOKED! Salads are also in the mode of acute economy (a lot of greens and a little tomatoes, cucumbers, peppers)!!! I had to catch up with French fries and pickles!
Double rooms are sold as triple, although putting a third bed there is practically no passage between them!!! THE MOSQUITOES HAVE DEVOURED US!!! Even with the fumigator turned on.
The hamamschiki do not give passage, for days only they are in front of us!!
Reception: they understand Russian very poorly. The waiters in the restaurant speak and understand Russian or English better!!! At the entrance, three people were given one card to enter the room. They asked for another $5. As a result, they somehow won back another one for free.
In general, there are many minuses and shortcomings!
Monotonous diet. A pebble beach. The rooms are rarely cleaned. The bed linen has never been changed in 8 days. There was only one carousel in the children's lunapark. It doesn't look like 5 stars at all. It is difficult to find a common language with the reception staff.