On 11.07.23 we flew from Frankfurt to Antalya by Pegasus airline flight PC5036 at 14.35.
When checking in for a flight, the Pegasus employee broke the baggage promotion tape and our Samsonite suitcase left without receiving a tag.
The employee said that she would find the suitcase and attach a tag. They gave us a luggage receipt. Further, at the boarding gate, the same employee reported that she had attached the baggage receipt to the suitcase.
Upon arrival in Antalya, we waited a long time for our luggage (6 suitcases flew), but we did not receive a single suitcase. Because of this, they missed the Antalya-Moscow flight, had to buy other tickets and spend the night in a hotel in Antalya. Later, 5 out of 6 suitcases were found. The sixth suitcase (a white and black Samsonite that was not tagged at check-in) has yet to be found.
We flew with this airline on 06-07.12.24 on the route Barcelona-Istanbul-St. Petersburg, with an overnight stay in Istanbul. Tickets were taken for six months according to the promotion, it turned out 36t for two with luggage for the entire route, which can be said, "thank you." We flew without problems, the flight from Istanbul was delayed by about half an hour. Considering that this is a low-cost airline, I had no illusions about the food on board. Indeed, all food and drink were for a fee, they did not even give water. But the breakfast turned out to be very tasty (the price was 15 euros per person, they gave delicious lamb cutlets, side dish, salad, dessert, hot (!) bun, coffee or tea to choose from). For this money, it is more than worthy. For comparison, a small pizza in a hotel near the airport in Istanbul - almost 2t.rub. The planes are new and clean, there were no questions for the flight attendants. Unfortunately, the seat backs did not recline, as on other low-cost airlines. It's the same on Pobeda. But in general, I liked everything. I took off one star for the delayed departure and the lack of free water on board.