I was completely disappointed, I watched them in insta for 2 years, I can say I went to the other city specifically to visit this institution, and how it was a shame for my expectations. Firstly, there is no welcome staff to meet and escort. We were looking for this kids ourselves. And we went into a cafe and got 0 reactions. We found an empty table, it turned out to be a cabin that had not been cleaned after the previous guests
We waited for 15 minutes for 1 single waiter for the whole kids to reach us and clean the table, then we waited a lot of time to accept the order. As a result, it turned out that he did not record 2 dishes, because we did not repeat during the control, and the control was for the children's menu, which dumplings I ordered for the child. And we found out after 40 minutes, because I decided to find out when the pasta and pizza would be delivered, but you did not confirm that. In total, they paid 22 thousand for 3 cocktails and 1 hot and left in complete disappointment. But for the children's playground, 3 thousand tenge came immediately to take payment, they did not have to wait and look for it. They come for money quickly. The decanter with a rag stood on the table for almost 20 minutes. In general, think about it 100 times. I also dragged a friend with children there, saying it's so cool there
Hello! I really liked the atmosphere, cozy and modern, and the staff is very pleasant, in general, the service is just great 👍🏻 everyone smiles and treats their guests politely. What you need to have dinner with a dear person!)) Thank you all!!!
Probably the only place in the city where you can eat a decent Burrata of your own production. The price tag is certainly not for Shymkent, but the price/ quality ratio is quite decent.
Huge respect.
There is a slight remark about the rib eye steak ... the meat is not of the best quality, terribly sinewy and rubbery, "medium rare" is clearly not suitable for roasting. Overall 5 stars
We visited the nursery on the child's birthday, hired babysitters for the children, cost 3,500 per hour, entrusted the children, and as a result, the child scratched his face, all in tears. So I think he could have played like that himself, they entrusted the child, but they did not live up to expectations. Then the nanny called, saying that the children ate someone's pizza, with one very small for pizza, the other did not even look at it., the third hardly took someone else's Had to pay, in general I do not know.. if you go, then of course it's better to look after your child yourself.
The quality of service is extremely low, which cannot be said about the price. Making a dish cheaper and putting something cheaper instead of the ingredient listed on the menu is not a problem for this restaurant.
A good institution, a cool game room (paid), with such prices on the menu, could make a game room for customers for free. Let's say if the check is more than 15 thousand, the game is free. If less, then for a fee. In general, everything was delicious, but not enough. I think the prices do not match the quality. The service is 15%, it would seem for what, you will never get a waiter. The concept of the institution itself is interesting, but it is worth reviewing and refining a lot.
We had a great time with the children. Playgrounds on two floors, for children of different ages. Judging by the reaction of the children, this is the best children's restaurant, although they themselves came from Almaty. The kitchen and staff are excellent.
I really liked the kitchen,
the service and the aerobatics
Cozy atmosphere
I forgot the waiter's name, But he was super polite, the smile never left his face
The efforts of the employees of one department are destroyed by the unprofessionalism of another. I swore I wouldn't eat there. I haven't been going for a long time, I was there every other day.A fly flew out of the salad, it was unpleasant, it was very bad for a long time. The worst thing was the cold attitude of the administrator to my remark and the inclusion of salad in the bill. Pecorino is on the blacklist for me.
The staff is friendly and helpful. It is advisable to teach the waiters to understand the dishes so that they can competently and without strain explain the dishes to the visitors.
The atmosphere is pleasant, the tables are placed correctly, the visitors do not bother each other.
Basically, the food is served quickly. The interior is excellent, stylish, nothing superfluous, everything is thought out.
I am leaving a review after yesterday's visit. In this institution, the interior , the kitchen and, of course, the staff are surprisingly revered . Excellent cuisine , fast serving of dishes , I really liked the work of Zidane's waiter . His excellent knowledge and prompt choice of dishes . .. benevolence and courtesy at work . The restaurant is a must-visit. I 'll bet 5 .
The staff is not very (not all of course, but it is Toremurat, with such a dissatisfied face, who fits like every time we come with our husband or children, this tall Russian guy 🤦🏻♀️In general, he brings dishes inside with his hands. When you're sitting, they don't see you, and they come up after 27 minutes. Yeah, what kind of woman is always on the phone, She's smiling, isn't she? Or so it seemed to me. And she also looks insolently and didn't even think to call the waiter for us. Dishes have become more expensive.
The administrator's work has failed.
Excellent chef, fashionable and modern menu.
However, when you are ready to pay in a decent institution, you want to get high-quality service