Terrible quality of service!
Don't walk!
We ordered a cheesecake and they forgot about our order.
Save the receipts!
They stubbornly claimed that there was no order until they were presented with a payment receipt.
Then it turned out that someone had not informed someone.
They dump internal problems on the client.
The client should not care who should tell whom and what.
I would not trust such a company where someone is not fulfilling their duties.