I would like to express my gratitude for the courteous customer service. The girls always try very hard to pay attention to all the guests. Special thanks for the delicious food. Every time I visit the Gallery, I always eat here and always have the most pleasant impression.
I would like to note the politeness and friendliness of the staff, the order was ready quite quickly.
The pasta cooked here, in my subjective opinion, is decent. Italian-style tableware, ordinary cutlery. When ready, the dish looked nice and appetizing.
I am grateful to the institution for a wonderful dinner and the opportunity to immerse myself in the world of Italian cuisine.
The management treats the guests like pigs , the plates are dirty to the point of horror , they answered the request to replace all such dishes here , caesar is terrible with boiled unleavened chicken and sour tomatoes , in general , my first time in your establishment is the last , and I strongly DO NOT RECOMMEND it to everyone .
In principle, everything is fine. We ordered pasta with chicken curry, everything is fine, the food is warm, everything is delicious, delicious coffee is made (not just Nescafe dissolved in boiling water, as in some establishments). As for the dishes, I don't understand what people want to see, but in general everything is fine:whole dishes, normal modern cutlery. The staff is friendly.
The service is disgusting! There are no questions about food, it is always delicious, but to the workers.. My order was given to another person and instead of quickly solving the problem, the cashier and the kitchen worker began to argue which of them was to blame for this situation. No one apologized and the order was given only when I said that I demand a refund. Someone already teach these girls good service!
We didn't look at the low rating. The food is cold and not tasty, the potatoes are just warmed up
They didn't even eat the food
The staff did nothing to respond to the complaint
Honestly, it was better before. We bought four pastes in the first we found hair and in the second and third we approached the staff and received an answer: the hair was not in the paste but on a plate, there is nothing we can do to help. After the appetite deteriorated, then I noticed that the plate was dirty, I will attach a photo of the plate. If you approach the staff , you will receive the same answer that there is nothing we can do to help . Two of our plates were not finished
IT'S NOT DELICIOUS!!! a couple of years ago, you made a great pasta, what happened to it…It was just disgusting, I couldn't eat, I had to throw it away.
In fact , they seem to be trying to be individual and tasty , but for a product at a cost of 1.5 boon , and in fact the price tag of 9 boon is such a thing , it seems to have eaten and was satisfied , but there is a negative sediment . In general, it is not worth the money or the time spent.
The cashier who told me bon appetit seemed to have already known in advance that there was little pleasure in this meal .
Potatoes are truly Belarusian.
The order was, pasta with seafood, pasta with chicken in wine sauce, cold brew, raspberry tea with mint, lemonade with raspberries and lime... The waiting time is 25 minutes, I don't know if it's a lot or a little... The refrigerator was not bad... On kefir, refreshing... Pasta, both full of seams... The pasta is overcooked... The sauce is the same in both dishes, bechamel... There are bones in the fish, hair in the pasta with chicken... The vegetables are also wooden... The dishes are slightly warm... The difference between tea and lemonade was not felt... The pitch is the same... The staff went without hats... The order was placed, interrupting communication with each other... The photo shows the submitted device... Purity... If you want to induce a gag reflex, you are welcome to this institution...
Of course, your food is delicious, but the consequences after it are deplorable, on 11/16/2024 we ordered pasta with my wife, after it we did not leave our white friend all night, I was sick, diarrhea, horror!
if you are hungry, you may not notice that the pasta is undercooked. the service is terrible. they came several times, they always talk rudely, with a face like they're doing a fucking favor. pagers are thrown, before they come to take an order, they will stand and arrange with their girlfriends
The lasagna is terrible, just slightly warmed up in the microwave, the meat has an unpleasant taste, as if frozen several times. Macaroni is like a mash
they cook delicious, but there are a couple of disadvantages:
• we took a locator (which beeps when the order is ready), said the wait is ~ 25 minutes, we set a timer on the phone (to arrive on time) and decided to take a walk around the shopping center. exactly 25 minutes later we returned to the cafe, and there they said that they had been waiting for us for a long time and were looking for us, the food had already been sent away, while the locator did not beep. I had to eat lukewarm food.
• once they took the pasta to take away and had to pay 1 BYN (Belarusian ruble) extra for the package, which is ~ 28 RUB (Russian rubles). even in establishments of a lower level somewhere on the outskirts of Moscow, you do not need to pay extra or pay a purely symbolic 5-10 RUB.
these shortcomings disappointed me very much (
After the visit, we were not only hungry, but also completely tired of waiting and the behavior of the cashiers, the order receipt was lost, but no one deigned to come up and say that I'm sorry, could you repeat the order, because we lost your receipt, but no, after 50 minutes of waiting, I came to ask where the order, but in response only the laughter of the cashiers and glances, and after that, they say, that's what the receipt was lost and that's it, no apologies or responsibility, but only a smile, they say, sorry, I'm working the first day, just terrible service!
The pancakes are very tasty, with crispy edges (some of the most delicious, and I've tried many places). The mushroom soup is a little salty, but at the same time it's the best thing with pancakes. And they did it pretty quickly (at lunchtime on a weekday).
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Вера Ш.
Level 4 Local Expert
August 16, 2024
There is nothing to take here except delicious lemonades. The paste is dry and firm. There is almost no sauce, the shrimp are tasteless. The service at the checkout is hardly friendly.
Do something about this place already! The idea is not bad, the location is good
The hodgepodge is just chowder , there are no olives , lemon , meat either . I took the Asia style pasta , the pasta is more or less in quality , I didn 't see any meat either , the Chili sauce is the cheapest from the store and none , the dish is just spicy and tastes iron because of the ketchup. Bavarian potatoes are pretty passable, but sausages are just like plastic ( without taste) . A set of potatoes from the chef, well, the only thing that is worthy and that is probably due to the fact that it is unnecessary to bake potatoes and lay out a lot of skills. Wine is just some kind of inky idiot who was able to drink feeling like a bruise. The beer is diluted. Bottom line: if you want to test your digestive tract for durability, then you are welcome.
I didn't have to face rudeness, but with low-quality food-yes. Another day I remembered pasta with mushrooms, where the mushrooms were obviously stale (or improperly stored), and the pasta tasted like dumplings.
I won't come here anymore. I ordered chicken pasta with creamy wine sauce, but there was no cream sauce, they piled some tomato paste, it was terribly sour, it was impossible to eat. I don't recommend it👎🏻
The girl at the checkout was very rude
I have already wanted to try to eat at this place several times, but there is always something missing
They are always very rude
Today I finally decided to eat here, but there were no potatoes again, they announced the expectation at one o'clock
I decided to wait, but the girl asked me 100 times if I would wait in a very rough format
I don't recommend it
The workers are terrible
Positive:
Delicious Panini
Minuses:
We were there before.
Instead of the usual panini, they brought some kind of fried loaf with olives. The chicken is tasteless and dry.
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Максим Каргинов
Level 7 Local Expert
December 13, 2024
We quickly gave it away as a plus
But if the pasta from the chef is delicious in his opinion, then I think many people will disagree
The staff is unfriendly, watching from the side as they laugh, dance, sing songs, pick their teeth is not a pleasant sight.
Pasta is not tasty, like dough without salt and flavor.
I do not recommend it
An ordinary dining room, forks / spoons straight from the USSR, lemonade is a sprite poured from a 2L bottle with an orange on top, pasta is ordinary overcooked pasta with ketchup and some chicken. We do not recommend it.
The staff is 0 out of 10. An extremely unpleasant and unfriendly girl at the checkout.
AVOID THIS PLACE!
By mistake, we ran into this "institution" for the second time. For the first time we ate at the food court of the Gallery shopping center- the pasta was overcooked for 5 minutes, the bolognese was poured with ketchup, and the lasagna was stupidly sheets smeared with smelly minced meat and ketchup. No bechamel sauce, no parmesan.
The second time they flew into the Sandbox, and the same picture: overcooked pasta, "empty" carbonara - stuck pasta and 2 pieces of bacon, ketchup in pasta with chicken, from which heartburn immediately began.
Thesis: they save on ingredients and do not know the basic principles of cooking pasta.
There are no advantages, the food is not tasty at all, it is impossible to eat pasta, they paid to throw it away in the end, the dishes are all chipped at the edges, the food is worse than in the cheapest canteen.
It's a very funny place, in general, I took pasta with vegetables and chicken - normal, delicious, I didn't wait long, a nice girl at the checkout, and my money is very much. If you want to eat and this place is not far away, you can go in for a snack.
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Арина Жижикина
Level 3 Local Expert
August 25, 2023
The service is terrible, we ordered 3 carbonara, two were brought at once, the third was waited for 15 minutes, and they also brought it with undercooked pasta. It seems like a portion of 350g, but does not saturate from the word at all. Such a simple dish that is almost impossible to spoil, but they could. Forks are like in the dining room. And they gave 2 napkins for three people, thank you very much, don't set foot here anymore.
One star only for the lemonade, it was more or less adequate, but warm, which prevented the taste from opening up.
Tableware. Forks are like from the dining room, straight from the USSR. The plates are broken.
Meal. We ordered pasta. They were charmed. The pasta is not cooked, stuck together and is completely far from real noodles.The sauce is regular ketchup, and a delicate tomato dressing was expected. The filling of the dish is terrible, consider only pasta. Cheesecake was meant to be homemade in advance, but it was said that it would be made from cream cheese, but…We got the usual casserole with jam 😒
The mood is ruined.
I don't recommend it.
The place is disgusting
There is not one tasty position
I understand why such a low rating
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Мария
Level 11 Local Expert
December 23, 2022
Pasta bar, aka potato.. I've never written bad reviews. I would like to express my "great gratitude" for the masterfully spoiled mood and twisted nerves. The employee clearly does not listen to the client, motivating "you did not say that", with not the most "pleasant" expression. The container, by the way, was not closed at all in the package. At least all the food wasn't smeared on the bag. For such an unfriendly attitude towards the client, I don't set foot on you anymore. Health is more expensive. Thank you. Have a nice day.
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Андрей
Level 7 Local Expert
January 27, 2024
I am very sorry for the time and money spent. The pasta is terrible, undercooked, the breast is tasteless. It seems that a person without culinary skills will be able to cook better
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Игорь Клеменя
Level 6 Local Expert
October 25, 2024
I do not know why the reviews are so bad. I ate, I liked everything. I have no questions
It couldn't be worse. We weren't any worse at the diner! We ordered 2 pastas, salami and "branded teas". We ordered pasta alone, but brought it with completely different ingredients. It doesn't taste like anything. It was served in a BROKEN plate. Solyanka - chowder with bacon and some sausage. Tea is more like jelly. The first and last time. There was a book of complaints.
Ironically, when asked "is there pasta in the dish?" an employee of the institution asked "what is pasta?"
I ordered lasagna as a result, but neither the appearance nor the taste were impressed :(
Well, one more thing - after the payment, the employee did not issue a check and immediately began to serve the next visitor.
In general, I will not go there anymore and I do not advise you to order.
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Liz B.
Level 6 Local Expert
September 15, 2023
It's a tin))) why are these pasta with unclear what they call pasta?
The staff is unfriendly. The trays are dirty. The spoon was not served with the pasta.
In general, I do not recommend it
07/24/2020 after shopping, I went with a friend to the food court in the Gallery. At 21:20 we were already queuing at the Pasta Bar. The service was very slow and I was able to make my order - pasta with shrimp and a chocolate cocktail - only at 21:26. Immediately after me, a friend ordered pasta and a banana cocktail. At about 21:40 (it took about 15 minutes, as expected), she was given the order, which surprised me, because I ordered earlier. After waiting 3 minutes, I went to ask what was wrong with my order, to which the cashier replied: "The pasta is still cooking." At 21:55, when the guard began to escort people out of the terrace, and the food court was slowly closing, I came up again with the same question, to which the answer was given: "The pasta will be ready in 3 minutes, but you can drink your cocktail." After paying attention to the color of the cocktail, and then tasting it, I realized that it was a banana cocktail, not a chocolate one, as I ordered. "Girl, I ordered a chocolate cocktail, and this is a banana one." Having received absolutely no apologies (as well as no words in principle), she went to make a chocolate cocktail, and even with the look as if it was her job to confuse the positions in the order, and I came here with a claim. Although looking at the fact that all the staff were already out of shape, they clearly had no time for me. 23:05, the lights on the food court were turned off, and the cook, who at first saw me at the counter, hurriedly retreated to the kitchen, began to call Masha, the cashier, from there. Masha was counting the cash register and ignored all 4 appeals from the kitchen to her address. As a result, the cook came out herself, and after whispering, they, again, without any apologies, gave me 12 rubles from the cash register with the words: "Girl, take the money, the pasta will be ready in 15 minutes." After those 15 minutes, the time would be 23:20. "Will it be ready in 15 minutes and I won't get it?" "Mmm, no." The question is, who is she preparing for in this case? Why did those who made their order later than me have dinner before closing time, and I didn't even get my dish? And, of course, the most important question is: how can you cook a dish on a food court for an hour? After ordering at 21:26, I was finally told that the pasta would be ready at 23:20.
Previously, this place was with excellent service, when the point was still on the corner. Now it's an incredible bottom. This is how to do business, having many competitors in the same area... Maybe one day I'll try to order something again, solely because the place used to be my favorite on this food court. But not for the next six months.
I do not recommend it.
It's a terrible place. We ordered pasta, not only did we have to wait for more than half an hour, despite the fact that there was not much queue, I also got poisoned, my stomach ached all evening and the next day. I ordered "Pasta from the Chef" - I received such a gift from the chef. I advise you to avoid this place.