I applied for Armenian citizenship, and received an e-mail reply to arrive on 04.02 at office 113 Davtashen Street. I live in Kazan just in case. The plane flies once a week. I bought a ticket and flew in. I walked around the city for 3 days. I went to Davtashen Street. The ticket registration machine is not working. I went to room 113. They tell me that I'm not on the list. I'm going to the head of department 108 office. She tells me that I have to come not on 04.02. but on 02.04. they have it on their computer. He showed me an email invitation. He says I had nothing to do with it. This is a question for the hotline. I call the hotline, they cheerfully explain to me that I misunderstood, the numbers should be read in reverse. In general, I spent time and money. No one has ever explained to me how this is possible. The documents were not accepted. I flew back with nothing. I wonder what they said to the girl who came there to clarify questions about the documents. She has an invitation for 21.02. Maybe there are 21 months in Armenia!!! All this offended me, to the depths of my soul. Finally, I was advised to contact the Armenian Consulate in St. Petersburg, there is supposedly no queue there. So I have to go to all the consulates of Armenia in Russia.

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Ирина

Level 4 Local Expert

There are no complaints about communication, except that during the consultation I was given one list of documents, and others were required at the reception, well, this is already a familiar thing. But the waiting conditions are bad, there are no chairs or benches, people with sore legs, old, pregnant, with children are standing. And the toilet was closed, now only for employees.

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Елена С.

Level 7 Local Expert

This is the first time I have encountered such a hostile attitude in Armenia in more than 2 years of living here. A woman probably with a watchman's syndrome accepts documents for a social card in room 206. She put on a show in front of me about the hard work she has to do here because of me. (It was necessary to change the passport number in the social card). When asked when my card would be ready, she answered me 3 or 4 times, before that she said: I don't know, In the end she told me to come the day after lunch. I asked if it would be convenient if I arrived at 14, they answered in the affirmative. At the same time, I promised to be very polite and calm with her all this time. As a result, it turned out that she had a break from 14 to 15. There are no air conditioners in the building, and there are no chairs. By the way, I arrived on time for my recording time (even a little earlier), there was a large queue there, despite the need to record. If you have a choice, I recommend going to another passport office, if you do not want to face such an attitude and waste a lot of time.

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