There were from 17-27.06.19 A family of 2 adults and 2 children 9 years and 2 years old.the second line, when bought, was assured that the first. We bought everything inclusive, it turned out that the shizlong on the beach was not included, we paid extra for 10 days. The surcharge included the use of drinks at the beach bar. There is no guarantee that you will be provided with a shizlong anyway. You should come earlier. The beach is dirty, cigarette butts were constantly cleaned, for some reason it is customary to smoke everywhere, it was not pleasant for us non-smokers with children. There are no beach towels (apparently it's customary, I haven't seen them at other hotels either) The room is normal, a playpen was set up for the youngest. TV, air conditioning, refrigerator, hair dryer in the bathroom, but it barely worked. The dining room is good, the food is varied. I didn't understand why the tea and coffee machines only worked for breakfast. The staff does not speak all Russian, there are a lot of people in the dining room, no one at the reception, the cleaners also do not understand everything. In English, too, not everything is bad. Cleaning is not every day. One cleaner, amazed, came after 13.00 (apparently there was a lot of cleaning) asked if it was necessary to clean, we only asked to vacuum, she did it, then went to the bathroom for some reason, her phone rang and she started answering it was loud and for several minutes! The cleaners also had a habit of communicating very loudly with each other in the corridor, in the afternoon after lunch, when many children put them to bed and rest themselves. There was animation for children, there was a performance program, but we didn't go. About the extension of the room, the husband came up in advance and asked to extend the room by 27 to 18.00, they told him everything was OK, the room was yours, offered to pay, they told him to come on 26. He comes, and they tell him, no, it's not OK anymore, leave the room from 10-12 o'clock or you can move to another one at the same time, but smaller, well, that's very ugly! Everything seems to be fine, and then the impression spoils. I had to pack my things at 7 a.m., well, the other room was already free in the morning, we took our things there and calmly went to the sea before lunch. And the hotel does not have a nurse on staff and there is not even a first-aid kit, if you feel sick, they will offer to call a doctor for money, it may take 40 minutes to arrive quickly. Why there is no thermometer and the device to measure the pressure is a penny for the hotel. 90% of different people are vacationing with children, there were also pensioners, because anything can happen.

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