A great bank, I really liked the consultant Alexey Oborin, who connected me a virtual card with a good cashback. Very friendly, attentive and polite!
The consultant's client orientation is at a high level! Thanks!
Always one of the best courses in the city. The big disadvantage is the lack of an electronic queue. And as I understand it, the head of the department, at least the employee in front of whom everyone is running, buys $ 6 thousand without waiting in line, it's not very nice when there are 6 customers. And after that, the ticket office was closed. While standing for 50 minutes, the score dropped from 5 to 2. They don't accept a lot of money, they accepted everything at another bank.
An excellent bank, I really liked the consultant Savitskaya Margarita. The consultant's client orientation is at a high level! Thanks! I kept deposits in this bank, exchanged money.
The inside of the ATM is located inside the branch, it is not noise-insulated in any way.... When someone withdraws money.... yelling at the whole office....
Employees (local "specialists") are sitting laughing on the phone.., they don't wear badges, it's impossible to understand who you work with...
The bank is located in the city center, on Sovetskaya Square.
Always a good course, fast service.
Nice staff.
I recommend you to visit. There is a cafe nearby.
Be careful. I took a loan, they imposed some kind of financial protection about which no one even said a word. And which, in principle, does not protect anything.They took a large sum of money for it. Nobody wants to listen to anything. I wrote a statement . Tolku0.
The location of the cash register and tables with a specialist is not very convenient. You are sitting, applying for a loan, and behind your back 10 people are standing in line at the cash register and listening to your dialogue with a specialist.
Ужаснейшее обращение с клиентами, обращался при переводке крупной суммы на свой зарплатный счет в этом банке от юрлица, при консультации у специалиста банка о комиссиях за перечисление сказали что их нет, по факту сняли крупную сумму, при письменном обращении в банк о возврате комиссии и решении этой проблемы постоянно отфутболивают письмами, никакого диалога, никакой клиентоориентированности, тупо обман на каждом шагу
Хорошая работа. Внимание и отзывчивость к посетителям. Спасибо.
2
Tatti
Level 9 Local Expert
September 12, 2022
Квалифицированный и ответственный персонал банка порадовал. Помогли проверить интересующие меня вопросы, подскакали куда можно обратиться за дальнейшей информацией. Обслуживанием довольна.
Обменивал пару раз денежку, порадовало удобное расположение банка в центре города, привлекательные курсы, но очередь в обменник бывает довольно длинная.
2
Show business's response
Инга
Level 18 Local Expert
July 12, 2022
Заходила только 1 раз, нудно было срочно поменять валюту, щаняло всего 2 минуты, так как работало 2 кассы - для утра в будни это хороший показатель. Стоит куллер с водой - это все, что мне было нужно в тот момент