The prices are high, the waiting time is high, the quality and taste of the products are controversial.
Today I visited this place, ordered fresh orange juice, ice cream, burger and cheese sticks. For 300 rubles, I received 150 ml of fresh orange juice, which feels like it was squeezed out with my hands. Cheese sticks are about 50 g for 100 rubles, but this is not even the main problem. The main problem is the oil on which these sticks were fried. It feels like it hasn't been changed in two years. Because of this, all products that are deep-fried are very bitter. The ice cream was basically normal for its price of 100 rubles. The only thing I didn't like about it was marshmallows that literally crunched on my teeth. The only thing I am fully satisfied with is the burger, the price is about 300 rubles, it is quite small, but delicious.
Last but not least is the waiting time and staff. They did not issue a receipt, did not tell the order number, and after payment they informed that the order would be ready in 25 minutes (which is already quite a lot) But I waited 50 minutes. The guy who took the orders spoke extremely quietly and knew literally nothing about their products. When I asked what the burger I had chosen consisted of, he could only list a bun and a cutlet.
Delicious and inexpensive, but that's it. Service when and how, angry and boorish employees came across more often. Once I asked not to add cucumbers, they already noticed at home that there were cucumbers, although I stressed that they should not be put to me. What if I had an allergy? The waiting time, even when you are the only client, averages half an hour in my practice.
I want to leave a review about the point located on Oboronnaya Street. The taste certainly wants the best. The wait is very long, I thought that if it takes so long, everything will be hot and juicy, but the burger with a cosmic price (390 rubles for THIS) turned out to be cosmically cold and very dry, and the doublepaper roll seems to be made the day before the sale. Potatoes (royal cheese fries) are very cold in the end it is not possible to eat, and they are also simply filled with sauce (it would be better to add them to the burger). And I'm also very surprised by the onion rings, which turn out to have no onions at all. The only thing that could be eaten with pleasure from the order was the squid rings because they just have squid in them. (Order 05/10/2024 )
Very tasty burgers, just love. Prices are above average. The cooking speed leaves much to be desired, obviously not FAST food. The doors are very heavy, like in a bunker, there are a lot of scuffs in the interior. If you evaluate the food purely, then everything is 10/10, everything else is described above.
Controversial quality is expensive, the average wait is one and a half to two hours. Absolutely ruined logistics, ordered three times, the first time some items were not put down at all and took money for delivery (although delivery is free). In the second, some got the wrong thing that they ordered. The last order was just completely confused and offered to wait another 2 hours. That's it, goodbye.
After visiting this place, the feeling does not leave them that they absolutely do not need you. Service at 0, starting from the waiting time, ending with communication with cashiers
I came here 4 times, I thought maybe the shift was wrong / it seemed. It didn't seem like it, I won't come in anymore)
We waited 40 minutes for an order for two small burgers!!! The burger additives that we ordered were NOT put in!!! The staff is sitting playing on their phones and won't even write off to issue an order or accept the next one! The mojito is disgusting, it's just water with a slice of lime and mint, having no taste! Disappointed as much as possible!!!
Hello!
They cook well for 3 out of 5*
But one star, because they do it too slowly, they say 20 minutes for a total of 42 minutes.
Therefore, if you have free time, you can order it, but I do not advise it.
The waiting time is very long, fruit tea was ordered (berry), 25 minutes have passed from the order and they have not started cooking yet, they were rude when they asked for a refund and did not even apologize! I hope the management reads the reviews!
I ordered food, the order was accepted. And there is no food, and there is no way to get through to them. Terrible place, don't waste your time and don't order here