I am really pleased to share my opinion about the fiber optic laser cutting machine MetalTec 1530 S (1000W). I met the company at the Metalworking exhibition. I saw the machine in operation and decided to purchase it.
I believe that the main advantage of this machine is its quality and reliability. We can fully rely on him, knowing that he will do his job with the highest level of accuracy and professionalism. This gives us confidence in the quality of our products and customer satisfaction.
This machine is our indispensable assistant in metalworking. We are proud of it and recommend it to anyone who appreciates high quality, reliability and accuracy.
Last year, in the spring, we decided to purchase a laser engraving machine for the resource center of the educational institution "Kobrin State Polytechnic College", we reviewed a bunch of options, but there was not much money, so many offers did not fit the price. Thanks to PAN Limited, the guys advised and offered a machine (China) that met our requirements and the price is acceptable. When contacting us, we put everything on the shelves for all the questions asked. But what made me very happy was that, as a result, they brought the machine even better than it was originally presented in their offer, and the cost was almost 1.5 times cheaper than other competitors offered for such a model. The delivery and training on the machine went very quickly. The machine has been traveling all year to various competitions, and it is not idle in the resource center. There are no comments on the operation of the machine for 1.5 years. A representative of the company called, after a couple of months he was interested in whether the machine was working normally, maybe there were some problems. Many thanks to the specialists of PAN Limited.
In the spring, I ordered a format-cutting and edge-banding machine from this company. The equipment was delivered on time, which was very important for me. An additional set of saws to the machine and commissioning were a pleasant bonus. I recommend it!
The poor quality of the equipment and the terrible attitude towards the customer after he paid. 2 years ago we bought machines - a month later one stopped working - turned to them - their man said call me in a month - I'm going on vacation. To my objections that this is a production and it cannot wait a month, I was offered to order operations for now, which the machine did in another company. Six months later, the engine burned out on aspiration - they also immediately sent it, they said it was your fault - threatened to sue - they barely managed to convince me to fix it under warranty. Now we bought another aspiration - the quality is terrible - the aspiration has not gathered everything is crooked - there is a factory defect, not all parts are included. I was also told - I don't know, we collected it at home, everything came together..... I do not recommend contacting them.
We have been working with the Pan company for a long time. We bought more than one machine. Everything is quickly transparent. I especially liked the post-warranty service. All spare parts are available. The staff is very competent and resolves issues promptly.
I purchased a CNC milling machine. The delivery was on time. At each stage, we were promptly informed on all issues. I would especially like to mention the really talented work of the specialist who carried out the commissioning work.
We purchased a high-cost woodworking machine from this company. From the very beginning of the journey, there were issues with this company, from delivery to transportation and commissioning, the machine came damaged, without pumps. In total, a month later, the employees of this office did not carry out commissioning work. The machine is idle! The company is indifferent to fulfilling its obligations. He is in no hurry to fix his mistakes and make adjustments, they do not respond to claims.
The worst service we've ever had to work with! Don't mess with me! A waste of money, nerves and time.
On behalf of the Zdolny workshops, I would like to express my personal gratitude to the specialist Vladislav, who always helps, is always in touch and professionally advises on all issues.
An extremely unprofessional team! They have not been able to start-up the machine for a month, they do not answer calls, there is no adjuster in the staff. The equipment is currently just standing there. I don't believe in any of the above reviews.