Previously, this place was very much liked, pleasant and good staff, it was always delicious, perfect and cozy until recent events, until recently (a couple of months ago) one employee, apparently not understanding or not knowing Russian, started working. Why is it that every time I place an order either by phone or in real life, she calls what I want to get and everything is essentially correct, until the very moment the order itself is brought, I would like the administration of the institution to pay attention to the frequent complaints about this employee and so that there is no such misunderstanding as every time you start there is a pancake with a filling that I did not ask for, but I repeat clearly and clearly several times what exactly I want and she says my own words and I am happy inside myself—"yeah, bingoooo, finally the person understood everything, noooooo..... Noooo.
After the first request to issue such orders that I did not order for this person, it became quite the norm, and then this girl banned on the SIM card that I could not call and place an order as before after my request so that this would not happen again and there would be no misunderstandings, what happened recently completely offended me, let me remind you that after 5 once-7 times and seeing that this girl is already at the checkout, I understand in advance that there will be problems with understanding the Russian language and the difference between cheese and mayonnaise, namely, how they brought me a pancake with just nothing, with one cheese and then I did not order such, but the girl at the checkout did not think twice about correcting these pancakes to new ones and she said that she had personally seen how pancakes with sausage and mayonnaise were packed, and that there was no cheese... In general, after opening these pancakes, it turned out to be sausage and cheese, not mayonnaise. In general, the bullying attitude of one person spoils the entire reputation of an institution that has been built for years.
I really liked this cafe, we went there for lunch every day, without even thinking - it was delicious and the prices were pleasant. Draniki, solyanka, a lot of pancakes with different fillings - teriyaki, Mexican, Italian, French, apple strudel... we managed to try only the most interesting ones))) It's never completely free here, someone always comes up. On the very first day, we checked with the girl at the checkout and she said that at lunch there was just a full house, so we came later. And even disposable appliances here are of high quality - not thin plastic forks and spoons, but made of good dense plastic, it's nice that the owners think about such seemingly small things
Here you can have a very tasty, satisfying and budget meal. The food is always warm, even hot 🔥
I come in very often, local pancakes, pancakes and chicken broth - ❤
I recommend you to visit!!!