We had a family vacation in this wonderful hotel in July.
I liked everything (territory, infrastructure, room, food, access to the sea, swimming pools, ...)
I especially want to note the attitude towards the guests. Everyone is responsive, friendly, and welcoming.
We were sooo lucky with our guide from Pegas, Natalia Ryabinina.
Everything that has been said, everything is on the case, we are constantly in touch. We got into a difficult situation (I injured my leg), Natalia told us everything, helped with the organization of the stroller, told us about the rules and necessary requirements of the airport. Everything is clear, in advance. We still have very warm feelings from communicating with this person. Thank you very much, Natalia, for your work and attitude towards us (tourists)!
Sincerely, Maria Tulinova
In the summer, we accidentally got into this hotel (we were planning to go to another hotel in the same chain). I liked everything. We lived in a room in the main building, two adults and two children. The room is large, clean, daily cleaning and very good. The food in the main restaurant is soooo varied, although I'm picky. The service is fast and comfortable. The beach is clean and cozy. In the morning, my husband and I had champagne at the beach bar and everything was absolutely extraordinary. Practically no one speaks Russian, it's not scary, a minimum of school English is enough. The children liked the pools, we love the sea. In general, we recommend the hotel, it's great for a family.
Our vacation in Paloma is coming to an end. We rested with a child for 4 years. From February 28 to March 6.
1. The room was spacious on the 5th floor, a huge bed and 2 small sofas, TV, tea,coffee, kettle,mini-bar. The mini-bar was replenished daily in the amount of 2 pieces (cola, fanta, sprite, hilt, water and mineral water). Slippers were changed and towels were changed every other day. You can ask for at least a daily change
2. The food is great, we haven't even tasted half of it. The sausage is of course specific, it was not eaten.
3. There is a gym, an indoor children's and adult swimming pool, although the water is cool, which is why the child got sick, overbought.
4. There are 4 pools on site, but unfortunately they are not cold in the season, a wonderful sandy beach.
There were a lot of retired Germans, there were few families with children.
The disadvantage is that the staff practically does not speak Russian, we communicated in broken English)).
I recommend the hotel, quiet, calm,cozy