The reviews relate to Pad Thai in Diamond City shopping center.
1 visit - the receptionist was so busy chatting with her boyfriend that she ignored the take-out order and put everything on a tray. When I picked up the order, I said again that it was for takeaway and then packed.
Visit 2 is a different administrator, it's more a question for the management and parents, why didn't they teach them to say hello and say please when the client greets first and says thank you.
3 the order was delivered - an absolutely cold tom yam was brought (the cold one just tasted disgusting, I had to heat it in the microwave), one would think that it had cooled down on the way, BUT the other dishes were hot and the delivery was carried out in 9 minutes.
P.S. and the last thing when I called and reported that the cold pit was said, that the administrator will call me back. No one called back! This means that no one cares...
and 5 stars are earned for a dish as a gift, not for an honest review.
Sometimes I order a pho bo here . It was always very unstable in terms of the number of ingredients and their availability , but in principle it was fine . But today some pasta arrived : (just a couple of spoonfuls of broth. And this time they didn 't put vinegar and Chili :( I thought maybe they added it to the soup right away , but no ! There are no traces of taste or pungency :( I wanted pho bo soup , but in fact I ate only pasta :( . I was upset by this order in general :(
I ordered at home. Tom yam slush with a lot of soy sauce, salt from the sauce turns my guts out, I'm going to die from allergies tomorrow, if that's what you ordered here. Tom yam is probably the only way to call it, I didn't even find a word for who could call it Tom yam... In general, I attached the video. Oh no, first I gave them three, and then when I tried the 2nd dish in the order with noodles... Just close up. My death is on your shoulders, I tried to eat it. This sweet noodles with delicious-smelling ginger and sweet carrots. Performed by this company. A nasty bitter substance that stinks of a month-old butter, with overcooked dry carrots and, oh my God, with a slice of lemon and one piece of chicken. , Photos and videos can be viewed on Google.
In fact, 0/5⭐️
19.10 I came to order and eat a delicious pad thai with shrimp, paid for pad thai with shrimp, took pad thai with shrimp, as a result it turned out to be spicy with beef.... Angry review and 0 stars purely for spoiling dinner and mood
I put 4, just so as not to spoil the rating
I understand everything, we are all human beings, but in the future, please be more careful 🫶🏻
We did an action to raise and boost the rating, but in fact the institution remained at the same level.
The order took almost 30 minutes to prepare, although we were the only ones, the food was absolutely inedible... just poorly cooked chicken with a lot of sauce poured into cheap pasta
In the kitchen, everyone wears their hair down, so don't be surprised by the hair in the food.
I highly recommend not to visit this place and hope that the 2-star rating they had will come back.
This chain has been a complete disappointment lately, both on delivery and on the food court. They don't read the comments on the delivery and put what they asked for on the delivery.
I waited for the admin on the foot jacket in the Green for 25 minutes today, although the point only started working at 10 a.m. and there is already a break. The admin came only after a call to support, stayed for 5 minutes and left.
I've loved this place for a long time, but I'm already tired of this attitude.
Excellent cuisine. A wonderful place to spend time with the whole family, where everyone will find to their taste 🩷💕 delivery is always on time and matches the order 🌟🌟👍
We visited the institution in December. The cashier is often absent on site. We ordered Tom yam with seafood. The shrimp in tom yam soup is raw. They said they were bringing them in and they weren't doing anything with them. Not fried, not boiled. This applies to everything in the broth. Nothing comes through heat treatment. A friend made a similar order. We did the same story, but with a slice of lime). They threw everything away.
Wok is sooo spoiled, I put one star only for the fact that it was delicious as always, but the portions were exactly half a box (((. Wok with seafood and ink noodles, there were three tiny shrimp and a couple of mussels ((( and a couple of strips of squid. I am very disappointed, I will not order any more!
Good afternoon!
02.08.2024 at 18.15 I picked up the order from the Green. The order was prepared on time, the staff is friendly. During dinner, a piece of wire, 5-6 cm in size, twisted 2 times, was found in a Pad Thai dish with shrimp. I assume that this is a fastening from packing something. I am glad that the food was put on plates and I did not eat this wire. The taste of the dishes leaves much to be desired. Sour tom yam and microscopic shrimp, sour pork is absolutely not like the picture on the menu. I do not recommend it.
Usually everything is fire, fast and delicious, but today there was an emergency and 3 servings of seafood noodles were served with overcooked squid and half-cooked octopus
I still haven't made the order. I waited at the cash register for about 8 minutes and didn't bother anymore. The girl at the checkout took orders, cooked, collected orders, she did not approach the checkout for a very long time. There were 2 other people besides her. The employees violated all possible sanitary norms. The girl at the checkout with a manicure and a ring on her hand, about her hair (thanks for making a ponytail). The guy in the kitchen with a bracelet on his arm, went to the shelf, looked at the phone, and then went back to the kitchen, he certainly did not wash his hands. Like the cashier girl after the cash register, although she did not take cash. The vegetables were defrosted in an open form in a container right on the stove (where they are fried). I love your food, but we stopped walking because of the huge wait, okay, it was rush hour, but on Tuesday at 3 p.m. it's too much.
I ordered cheese ramen. Only the name remains of the dish. Broth is an unmixed seasoning. I'm not talking about meat at all. There are too many onions. They didn't set the standards. Quail eggs, I counted one and a half pieces. Overall, it's tasteless.
I don't recommend it.
02.05.2024 in pad thai in the mall Gallery ordered 2 royal tom yam, carbonara and duck with glass noodles. We were given 2 volumes of seafood pit. In response to my question why we were given the wrong soup, the girl simply replied, "and I punched you something cheaper." I asked you to give me what you ordered. This time we were given the same seafood soup, but added more liquid to it, 4 shrimps and a cup of rice each. But this is not the end. I decided to eat the duck later and took it with me. When I opened the box... instead of duck, there was beef. It was accompanied by noodles, a piece of onion and raw carrots. That's all. It tastes terrible. Everything is sweet. The only thing is that the carrot was a success. I don't know if we're so "lucky" or if it's always like this. I will not check it and I do not advise anyone.
The Royal Tom yam is very bad (I didn't even expect it to be so bad. The worst seafood possible. Something is crunchy, something is soft, mussels are just a nightmare.
Great. I love the main dish, actually pad thai and here it is well... almost as it should be. But in general, it's wonderful for such exotics here. The portions are sufficient, the prices are not biting. A little more friendliness to the staff, but this, alas, is a common feature of our business.
29.06 I ordered myself at Pad Thai (in the shopping center
URBAN) tom yam with seafood, it was a shock. There was a fragment of a mussel in the soup, it's good that I felt it in time and spat it out, otherwise I could have cut my esophagus!!! It's a nightmare, but that wasn't all, then I found a piece of plastic (apparently from a packing bag) to my indignation to the staff, they told me well, I'm sorry, they bring it to us... In short, she demanded money back for such a "miracle soup" full of horror!!!
I love this place damn it and I want to somehow solve the problem with the staff, they're kind of sad and unhappy, but you can understand that, they're people too :)
There are a couple of reviews in the app at the top, they are nowhere to be seen, so I'll show you here the 1st star is too much even.
I used to love this restaurant with all my heart, but what has become of them lately.. I advise everyone not to go if you want to get quality food and good service. It's not here anymore)
03/07/2024 at 20:35 I made an order in the mobile application for 2 noodles.
After that, they called me and warned me that the order would be prepared for 100-120 minutes, I agreed to this because just the time allowed me to come from work.
After the promised delivery time of the order, I decided to call directly and ask how long I still have to wait, in response I heard that the deadline for delivery would be by 22:16. As it turned out, the courier was even able to be late for an extra couple of minutes and arrive by 22:20. In addition, I had to do my business at home, and not sit and wait for the courier to arrive and give me my food. I was extremely disappointed with the delivery in the evening. Take a moment to do this
Waiting for almost 40 minutes for pieces of quite dry chicken in a "sweet and sour" sauce and absolutely tasteless pad thai and duck with overexposed noodles
The whole service is terrible, they do it for a long time, disgusting communication between employees in the restaurant and in the delivery with guests, sanitary standards are not observed (the hair of their foreign employees was found in the dishes, and a lot of unpleasant stuff). There is zero customer orientation, do not go there, you will regret it.
It's a disgusting place! The order was given 40 minutes later, taking into account that there were a couple of other orders in the queue. The taste of the dish is terrible, we took two woks with shrimp. In one, we counted only 3 small shrimps, which are absolutely tasteless.
We won't come back here anymore and we don't recommend it to anyone :)
I ordered a wok for delivery, the noodles were chosen by udon- in fact, like ordinary pasta, I'm generally silent about tom-yam, sour, seafood is scarce
A complete disappointment. I took Tom yam royal several times on the food court. I decided to order home delivery of the same Tom yam through the app. They brought half a liter of broth with 4 shrimps and half a cherry tomato. Where are the other ingredients: seafood, mushrooms?
1) we drove for three hours instead of 60-90 minutes
2) part of the order was not delivered, the courier said-call the office, I call the office-he says in an extremely dissatisfied voice, we will make a discount on the next order, I say-maybe I don't plan to order anymore? - the answer is- what do you want from me?- well, at least you could say-sorry for the inconvenience, let's try to solve the problem.
3) we have already ordered the 10th time and it used to be delicious, but now it's tasteless every time: there should have been a sweet and sour sauce with seafood-they brought dry noodles without a hint of sauce. I don't recommend it.
4) the money for the under-delivered goods was never compensated and did not apologize, the mood is spoiled
The second time we order delivery and twice they have some problems. We waited a very long time for the first time. Today at 10.00 we made a pre-order for 12.15, no one contacted me. At 12.20 I called, the operator said he would call back. As a result, they say due to a malfunction in the system, your order will be postponed to 14.15. Thank you, we ate delicious!
I visited this institution for the first time, the cashier could not explain the difference between Tom yam and the royal tom yam, well, it's okay. Taking the royal tom, I was very disappointed, I cried like a cat, and in the soup itself there are 3 shrimps and 2 mussels, in general, a complete disappointment from this broth)
Food: I really liked the miso soup. Orange Chicken is interesting, but for once, it's a little empty for me.
Staff: the girl is not friendly, she got caught.
They serve for a long time, even though 5 people work there, there is no taste of food at all, there is nothing related to Asia, they also provided raw chicken. Waste of money, I DO NOT RECOMMEND IT!!!
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Anananananan
Level 17 Local Expert
February 26
I waited for the order for 30 minutes, despite the fact that almost no one was there. Thai combo. Tom yam is hardly a tom yam. A wok with funchosa is something. An incomprehensible substance. Do you know that making noodles takes 2 minutes in total? Why is it dry, overcooked?
The pre-order was not ready by the specified time. I had to wait. There are a lot of people in the kitchen and many did not have a headdress (hair caps). The prices are too high.
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Влад Демиховский
Level 6 Local Expert
January 3, 2024
Hello! Order 03.01.2023 #106 the soups were just amazing, they made it even better than usual (I always come in). But there were questions about the service. The order was accepted by a nice girl, without unnecessary words. But I had to take it from a girl who, in my opinion, should not work with people. When he discovered the absence of cutlery, he returned and asked (the girl was on the phone) reluctantly gave it. These are, of course, small things, but the sediment left a very unpleasant one. How can there be staff in a place where some of the best Asian dishes in the city are made, who simply cannot greet a visitor with a smile?! In general, if you are not worried that you will be treated incorrectly, you should go. The best soups are here (I recommend pho bo), and overall a great place if it wasn't for the staff.
Everything was very tasty. There were a lot of vegetables and meat, fresh and hot. I recommend.
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Евгения Позняк
Level 5 Local Expert
September 29, 2024
Disgusting waiting, employees do not warn that you have to wait 40 minutes, there are always only 2 items in the assortment, there are so many good places to eat in the shopping center, I do not advise anyone to come to this
We ordered 2 boxes of carbonara - burnt pasta with an incomprehensible filling arrived. 3 was with shrimp, also with a terrible taste. I do not advise you to throw away the money.