I decided to order for the first time on Ozon, the pick-up point chose Smorgovsky tract 1. A notification came that tavar had arrived and could be picked up, arrived at 14:00, but the pick-up point was closed, waited a little, no one opened. There was no notification that this pick-up point was not working.
Next time I'll think about it before ordering on Ozon(((
Работают как хотят и когда хотят, график не соблюдается вообще. Больше на э тот адрес заказывать не будем. Специалисты напункте выдачи каждый день новые,жалуются что даже пишущих ручек не могут им выделить для работы
Если нет очереди то всё быстро. Если она есть то всё в порядке очер еди. Но чаще всего там более 10 мин не проводишь. Персонал вежливый.
Show business's response
Михаил Р
Level 7 Local Expert
October 31, 2023
Disgusting pick-up point, the order was supposed to arrive today. They took and closed at 17:00.
I wrote to Ozon about this issue point, let them understand that they do not comply with the operating mode and do not fulfill their duties. I do not recommend sending orders here.