I have not met such a boorish and indifferent attitude at more than one pick-up point! By chance, when making a refund in my personal account, I chose email.When I brought the goods to this point, the sellers were enthusiastically looking at something in their phones, to my question whether it was possible to change the method of returning the goods from the post office to the pick-up point, the seller replied that no, now only by mail and offered to read the instructions.To the second question, what number should be attached to the product (according to the instructions for sending by mail)The number upon receipt or the return number,the seller replied"I do not know, you will figure it out!" But at the post office, the operator turned out to be more humane and explained that sending by mail is long and expensive and suggested how to change the return method. So, instead of 15 minutes, due to the incompetence of the seller, I lost 2 hours!But that's not all! After my remarks, the employee decided that I was not talking to him in the tone that he likes and went to the warehouse to examine my curtains for a defect that I myself could have caused to the product!In response to my wishes to do this in my presence, the seller defiantly pulled the curtain to the warehouse! The inspection of 2 curtains with a size of 220*100, the employee, having closed in the warehouse, spent 20 minutes, after which he finally confirmed the return! WHAT KIND OF TYRANNY IS THIS? But because of such workers, pick-up points lose customers!