Ozon
37 reviews
October 26, 2024
How do I pick up my goods if the pick-up point is closed during business hours? I came twice for an order, no phone number, no actual working time! Not only was the product delayed, but now it is impossible to pick it up! Terrible attitude!
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November 22, 2024
The pick-up point is good, clean, and the staff are polite. But it's very difficult to open the front door, fix it at last!
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January 7
10:40 a.m. - the point is closed, there are no signs or an up-to-date schedule. There's no one inside, the lights are off.
It's not the first time I've come for an order and I can't pick it up.
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December 12, 2023
You go to the pick-up point on purpose to pick up your paid goods, but the point is closed!!! I arrived at 9:30. No lights, no sign, no phone, no contact information! Not only was the order delayed, the date of receipt was postponed, but also at the time specified according to the work schedule, the point was closed. Disgusting! This is the first time I've seen such an attitude. I never take a negative view of the staff, etc. but after reading other comments here, I see that this disgusting attitude has been present for a long time. Dear OZON team, please tell me how to pick up your product??? How do I find out the current opening hours of the point???? If the number listed here has "blocked incoming calls". The desire to order something else on your site is completely gone! Thanks for the reply.
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3
January 2
The first time I ordered an item on it, I immediately missed it. They work from 09:00 To 10:00 and there are no showers yet.
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November 23, 2024
I am glad that there are always polite employees nearby
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September 20, 2024
On September 19, I came for the order at 9.31 a.m., the point is closed. There was no number, no warning paper. I waited 15 minutes and three more people came for orders. The point never opened and I left. At 11.10 I came back and everything is still closed.
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July 28, 2024
The order box is constantly broken, I stopped ordering to this address
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September 24, 2023
It's very good that there is a pick-up point right next to my house!) I took it, ordered a table and brought it, 5 minutes walk) But minus for the inconvenient doors ((( It's very hard to get in and out of the point
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August 10, 2023
Very polite staff, always sincerely welcomes, previously there were issues with the mode of operation, now the mode of operation has been adjusted, they always work properly.
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2
April 4, 2023
It is a pity that the mode of operation is an empty sound.
I don't like negativity, but 04.04.23. I came at 11:04, it's closed, I decided to wait a little, you never know. As a result, 11:40 is closed. There is no announcement that they are not working on this particular day, there is nothing to say that they may start working later. As a result, it is very insulting and a pity to stand outside in fairly snowy and cold weather (
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8
January 1, 2024
And what was the point of opening this item if it was permanently closed? If only there were more polite staff, but no. I will go to another point on Levin.
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2
December 18, 2024
an extremely kind and helpful employee
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April 12, 2024
Good service, fast and high quality
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March 28, 2023
The work schedule is indicated from 11.00 a.m. We have been waiting for 40 minutes and the order pick-up point is still closed. Tech support wrote that they could not contact the employee and offered to come back later. Who compensates for the waiting time of 40 minutes?
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5
February 28, 2024
The front doors are difficult to open even for a man because of the door closer, especially when there is snow on the slippery porch. Snow and ice in winter are a separate topic - no one cleans it, and there are no anti-slip mats or grilles, as if. In general, a trip to this pick-up point in winter may end badly.
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1
June 14, 2023
Very convenient location. But the approach to the pick-up point is VERY slippery, the door opens very hard.
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September 12, 2024
A good pick-up point!
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August 16, 2023
I arrived today at 10.45. Closed. There is no announcement for what reason the pick-up point is closed. After 30 minutes, she came... again, no one. Who is the work schedule for?
17:40-closed. Apparently it won't open. The opening hours are shown in the photo. The support service did not give a clear answer: "Come back in an hour, the next day"... 🤷♀️
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3
February 5, 2024
Everything is fine, I quickly issued an order, thanks for the work
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August 3, 2023
The schedule starts at 11.00. the pick-up point is closed at 11.15. There are no ads, no contact numbers. It's called: when I want to, then I will work.
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June 2, 2023
The point works according to schedule, the staff is polite, there are never queues, everything is fast and clear.)
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April 29, 2024
An ordinary pick-up point , with an unusual door (without a handle)
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1
June 15, 2023
The employee is doing well. When you receive an order as a gift, you get a good mood.
Five stars for him!
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January 13, 2024
Opening hours are from 9:00 to 21:00
10:18 no one is at the workplace
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October 24, 2023
The mode is from 9:00, and at 9:20 the point is closed. There is no word on the opening hours clause. We are guided by the information here and on the Ozone website.
The approach is slippery, narrow. The doors cannot be opened.
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4
March 27, 2024
Good and courteous service.
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April 3, 2023
Convenient location and pleasant service
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August 17, 2023
On August 17, I came to pick up the order at 9 a.m., and everything is closed. The phone is unavailable
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2
April 11, 2024
Politely and quickly
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December 31, 2023
Slippery floor at the threshold, heavy door.
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2
March 13, 2023
Convenient location. A beautiful item
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October 10, 2023
Good ozone, there are never queues, good employees.
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3
December 12, 2024
Everything's fine
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October 8, 2023
Polite and helpful staff 👍🏻
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3
December 12, 2023
The 15-minute break lasts 40 minutes
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2
April 20, 2023
Good location
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